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Cancel THE LEAGUE
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Cancellation service #1 in South Africa
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the The League service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The League: Easy Method
What is The League
Overview
The League is a membership-based dating/service platform that offers tiered subscription plans and in-app purchases to unlock additional features and prospects.
This guide focuses on cancelling subscriptions and purchases tied to The League for users located in South Africa.
Scope of this guide
Information here covers cancellation methods, refund rules in the Terms of Use, pricing available in South Africa, and practical next steps if you need help.
The guide uses The League's stated processes; platform providers (Apple, Google) often control billing and refunds for purchases made through their stores.
How to cancel The League
Cancel via Apple App Store (Apple ID)
- Open Settings on your iPhone or iPad.
- Tap your name (Apple ID) then View Apple ID or go to iTunes & App Stores depending on iOS version.
- Select Subscriptions, find The League and choose Cancel Subscription.
- Apple handles subscription management and refund requests for App Store purchases; The League does not process App Store refunds.
Cancel via Google Play
- Open the Google Play app on your Android device.
- Tap Menu > Subscriptions > select The League > Cancel subscription.
- Google Play handles refunds and subscription billing disputes for purchases made through Google.
Cancel web or internal (card/processor) purchases
- If you subscribed on The League website or via in-app card processor, contact The League Customer Service: contact@theleague.com.
- You may also send a signed and dated cancellation notice including your account identifier (email or phone) per the Terms of Use.
- Keep a copy of any messages, dates, and confirmation replies for records.
What happens when you cancel
Access and renewals
When you cancel, your subscription typically remains active until the end of the current paid period.
Automatic renewals stop after the current billing cycle; you retain access until expiry unless the platform states otherwise.
Data and account status
Cancelling a paid subscription does not automatically delete your account or personal data held by The League.
To remove your account or request data deletion, contact customer service and follow any platform-specific removal steps.
Will I get a refund?
General refund policy
The League's Terms state that purchases are generally final and non-refundable except where local law requires otherwise.
Refunds for App Store and Google Play purchases are processed by Apple or Google, not by The League.
Exceptions and regional rules
- EU/EEA/UK/Switzerland: legal right to a full refund within 14 days of subscription start (Terms note this exception).
- Certain US states and Israel: some users may have a 3-business-day cancellation right in specific jurisdictions.
- For South Africa, the Terms do not list an automatic 14-day right; refunds will depend on local law and the platform used to purchase.
The League plans and pricing
Pricing snapshot for South Africa
Below are prices listed in The League's South Africa App Store in-app purchases at the time of the latest listing.
Prices and availability may change; verify in-app before purchase.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Weekly Membership | R409.99 | Weekly | Unlocks additional features / prospects per week |
| Weekly Membership (alt) | R999.99 | Weekly | Select Membership - 1 Week (enhanced tier) |
| 1 Month Subscription | R1,049.99 | Monthly | Standard monthly subscription |
| Select Membership - 1 Month | R999.99 | Monthly | Select tier monthly subscription |
| Unlimited Membership - 1 Week | R1,999.99 | Weekly | Unlimited tier weekly subscription |
| Quarterly Dues | R1,899.99 | Quarterly | Quarterly dues (possibly member tier) |
| Quarterly Membership Dues | R5,499.99 | Quarterly | Possibly higher-tier quarterly fee |
| 5 League Tickets | R499.99 | One-off | A la carte tickets for extra features |
| Extra Batch of Prospects | R799.99 | One-off | Purchase additional batch of prospects |
Your consumer rights in South Africa
What the Terms say
The League's Terms of Use note refunds are generally not available except where local law requires otherwise.
The Terms explicitly list EU/EEA/UK/Switzerland and certain US/Israel rules, but do not list a specific South African statutory refund right.
Practical local guidance
- Check whether your purchase went through Apple or Google - these platform providers have their own refund policies and dispute channels.
- If you paid by card on the web or internal processor, ask The League for cancellation and consider contacting your card issuer about a chargeback if warranted.
- For formal advice about rights under South Africa’s Consumer Protection Act or pursuing a complaint, consult a consumer rights adviser or the National Consumer Commission.
Customer experiences
Positive reports
Some users report good matches; anecdotal reports include users meeting long-term partners via the service.
Positive experiences tend to cite matched compatibility and successful introductions.
Common complaints
Many reviews cite concerns such as fake or inactive profiles, high prices, and geographic mismatch of prospects.
Users also report difficulty obtaining refunds or persistent billing after cancellation attempts in some cases.
Documentation checklist
What to prepare before cancelling
- Account identifier: the email address or phone number tied to your League account.
- Proof of purchase: receipt from Apple, Google, or card statement showing the charge.
- Subscription details: plan name, purchase date, and renewal dates if applicable.
What to include in a written cancellation notice
- Signed and dated statement clearly stating you wish to cancel the subscription.
- Your full name and account identifier (email or phone).
- Copy of payment receipt or transaction ID, if available.
Common mistakes
Assuming in-app cancellation happens automatically
Some users believe deleting the app cancels billing; deleting the app usually does not stop subscriptions billed through Apple or Google.
Always cancel via the platform subscription settings or confirm with The League support.
Contacting the wrong party for refunds
Users often contact The League for App Store or Google Play refunds; those refunds are handled by Apple or Google respectively.
For card/web payments, contact The League and your payment provider if problems remain unresolved.
Comparative recap
At-a-glance comparison
This table summarizes cancellation routes, who handles refunds, and typical actions to take.
| Method | Cancellation method | Who handles refunds | Notes |
|---|---|---|---|
| Apple App Store | Cancel via iPhone Settings > Subscriptions | Apple | Request refunds from Apple Support; The League cannot process App Store refunds. |
| Google Play | Cancel via Google Play app > Subscriptions | Use Google Play Help for refund requests; The League does not control Google Play refunds. | |
| Web / Internal Purchase | Contact The League Customer Service or send signed cancellation notice | The League / Payment processor | Provide proof of purchase and signed notice; refunds depend on Terms and local law. |
After cancelling
Confirm cancellation and keep records
Save any confirmation emails, screenshots of cancelled subscription pages, and transaction receipts.
Record dates and names of any support agents you communicate with for future reference.
If you still get billed
- Check which platform billed you (Apple, Google, or card processor) and contact that provider’s support channel.
- Contact The League at contact@theleague.com with proof of cancellation and billing history.
- Consider contacting your bank or card issuer to dispute recurring charges if they continue after cancellation.
Address
Corporate contact
MTCH Technology Services Limited
1 Hatch Street Upper, Dublin 2, Ireland
Support email
Customer Service: contact@theleague.com