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Cancel VIDGO
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Vidgo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vidgo: Easy Method
What is Vidgo
Service overview
Vidgo is a subscription-based streaming service that offers live TV channels and on-demand content, including sports, news and entertainment.
The service is primarily marketed with US-based pricing and channel packages and is accessible via web browsers, mobile apps and supported devices.
Availability note
Vidgo lists prices in USD and does not publish official South African ZAR pricing; regional availability and billing can vary by app store or payment method.
If you subscribe via a mobile store, the App Store or Google Play manages that transaction and related terms.
How to cancel Vidgo
Cancel via web (direct Vidgo account)
- Sign in to your Vidgo account on the website.
- Go to Account or Subscription settings, locate your active subscription.
- Select Cancel or turn off auto-renew to stop future billing.
- Keep a confirmation screenshot or email after cancellation for your records.
Guidance based on available summaries: see a step-by-step outline at Postclic.
Cancel via App Store or Google Play
- If you subscribed in-app, cancel through your Apple ID subscriptions or Google Play subscriptions page.
- Open your store account settings, find Vidgo under subscriptions, and choose Cancel.
- Note that in-app purchases are managed by the store and Vidgo refers refund issues to Apple/Google policies.
All in-app cancellations and refund requests must follow the App Store or Google Play procedures; Vidgo’s terms note these purchases are final subject to store policies.
What happens when you cancel
Access after cancellation
When you cancel through the Vidgo website, access typically continues until the end of the current paid billing period.
If you cancel an in-app subscription, access end-dates follow Apple/Google billing cycles as shown in your store account.
Data and renewal
Auto-renewal will stop after cancellation, preventing future charges at the next renewal date.
Account details and watch history handling follow Vidgo’s standard account policies; keep screenshots of cancellation confirmations.
Will I get a refund?
Vidgo’s stated refund policy
Vidgo states subscription fees are non-refundable for the period purchased and generally does not issue refunds for unused time.
This no-refund stance is reflected in available summaries of Vidgo’s terms and public guidance.
Exceptions and app store refunds
- In-app purchases are final per Vidgo, but Apple or Google may consider refunds under their own policies.
- If you believe you were charged despite non-delivery of service, you can request a refund from the store or escalate as a consumer complaint.
See store-specific refund processes and user reports for issues: PissedConsumer.
Vidgo plans and pricing
Pricing availability
No official Vidgo pricing in ZAR for South Africa was found in the available sources.
Vidgo appears to list prices in USD; regional conversions or App Store/Play Store markups are not publicly documented.
Contact for pricing
| Plan | 期間 | Price |
|---|---|---|
| Standard / Contact for pricing | N/A | Contact for pricing |
| Premium / Contact for pricing | N/A | Contact for pricing |
Your consumer rights in South Africa
Key local protections
South African consumers are protected by the Consumer Protection Act (CPA), which requires suppliers to provide services as promised and to remedy defects or non-performance.
Even if a provider’s published policy says “no refunds,” the CPA can give consumers rights when services are not delivered or are misrepresented.
Steps to take if you have a dispute
- Keep evidence: billing records, screenshots, email confirmations and cancellation receipts.
- Contact Vidgo first and request a remedy; if unsubscribed via a store, also contact Apple/Google.
- If unresolved, consider contacting South African consumer protection agencies or seeking advice under the CPA.
Customer experiences
Positive feedback
Some users report decent channel packages and competitive pricing compared to alternatives.
These positive notes appear alongside user comments in review summaries.
Negative feedback
- Frequent service outages and prolonged downtime reported by multiple users.
- Unresponsive or inaccessible customer support with unresolved complaints.
- Charges despite lack of service and difficulty obtaining refunds or credits.
See user reviews and complaint summaries for examples: PissedConsumer and complaint listings at BBB.
Documentation checklist
What to collect before cancelling
- Account email and username used for the Vidgo subscription.
- Payment receipts, billing statements and subscription confirmation emails.
- Screenshots of active subscription page and cancellation confirmation.
What to save after cancelling
- Final cancellation confirmation (email or on-screen message).
- Evidence of service outages or failures if you intend to dispute charges.
- Correspondence with Vidgo, App Store or Google Play support.
Common mistakes
Assuming in-app and web subscriptions are the same
Subscribers often assume cancelling in the app equals cancelling the web account; they are separate if the purchase was made through Apple/Google.
Always verify the purchase source and cancel in the correct place.
Not keeping cancellation proof
Many customers report problems when they cannot prove they cancelled. Save emails, screenshots and timestamps immediately.
Also confirm the end date of access after cancellation so you know if further charges are expected.
Comparative recap
Quick comparison overview
| Feature | Vidgo | Typical competitor | 期間 |
|---|---|---|---|
| Cancellation method | Web or app-store based | Web or app-store based | N/A |
| Refund policy | Generally non-refundable | Varies; some offer pro-rata refunds | N/A |
| Customer support | Mixed reports; some unresponsive cases | Varies; often more responsive for larger services | N/A |
| Pricing info for South Africa | Not published in ZAR | Often published regionally | N/A |
After cancelling
Monitor bills and access
Check your bank or card statements for any continued charges after the cancellation date.
If you see unexpected charges, contact your payment provider and the app store used for the purchase.
Where to get more help
- Cancellation guidance summary: Postclic - Cancel Vidgo
- User reviews and complaint examples: PissedConsumer - Vidgo reviews
- Complaint listings and company profile: BBB - Vidgo complaints
Address
Corporate address
Vidgo primary known correspondence address:
111 E 300 South, Salt Lake City, Utah 84111, United States
Notes about contacting
This address is based on available public listings; operational contact channels may change, and web or in-app account controls are typically faster for subscription management.
If you have unresolved billing issues, retain documentation and consider lodging a complaint with local consumer protection authorities if you are in South Africa.