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Cancel YUPPTV
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I hereby notify you of my decision to terminate the contract relating to the Yupptv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yupptv: Easy Method
What is YuppTV
Service overview
YuppTV is an online streaming service that offers live TV channels, movies and series with an emphasis on South Asian content. It operates on a subscription model and is headquartered in Hyderabad, India.
Who it is for
The platform targets viewers seeking regional South Asian channels and on-demand content. Availability and local pricing can vary by country, and some markets may be geo-restricted.
How to cancel YuppTV
Cancel via web or app
- Sign in to your YuppTV account on the website or app.
- Go to Subscription or Account Settings and select the cancel option.
- Monthly subscriptions stop at month-end and will not auto-renew; note non-monthly packages cannot be cancelled once purchased.
Other cancellation channels
- Live chat: Open the chat icon on the site/app and request cancellation with billing support.
- Email: Send your cancellation request and account details to support@yupptv.com.
- Phone/WhatsApp: Call +1 866 663 17557 (US/WhatsApp) and request cancellation with billing support.
What happens when you cancel
Access after cancellation
For monthly plans, you typically retain access until the end of the paid billing period. Access ends when that period expires.
Renewals and account status
Cancellation prevents future auto-renewal. Your account and any saved preferences may remain available unless you request full account deletion.
Will I get a refund?
Official refund policy
YuppTV’s terms state there are no refunds for any unutilised portion of a subscription once charged.
Refunds are generally not provided after the billing has been processed.
Exceptions and consumer law
- Refunds may be issued at YuppTV’s sole discretion in exceptional cases such as nondelivery of service.
- Consumer protection law can override contractual “no refund” clauses where the service fails to meet basic standards or is not delivered.
YuppTV plans and pricing
Pricing availability
No official YuppTV pricing listed in ZAR for South Africa for 2024/2025 is published in the sources checked.
The service appears to be geo-blocked in South Africa with no dedicated local pricing or subscription path available.
How to get pricing
Contact YuppTV support or check the official help pages for the latest availability and pricing for your region.
| Plan | Period | Price (ZAR) | Notes |
|---|---|---|---|
| Monthly | Monthly | Contact for pricing | Available where service is offered; cancelable before renewal. |
| Quarterly / Half-yearly / Yearly | Multi-month | Contact for pricing | Discounted packages are typically non-cancellable once purchased. |
| Region-specific | Varies | Contact for pricing | No official ZAR pricing published for South Africa in verified sources. |
Your consumer rights in South Africa
Basic legal context
South African consumer law provides protections that cannot be contracted away, including rights where goods or services are not fit for purpose. This can affect digital services like streaming platforms.
Practical remedies
- You may have statutory remedies if the service is not delivered with due care and skill or is materially defective.
- Cooling-off or refund rights may apply in cases of major failure to deliver the promised service.
Customer experiences
Positive feedback
Some users praised individual support staff for knowledgeable help and issue resolution in specific cases.
Positive examples highlight that responsive support can resolve account or streaming problems.
Negative feedback
- Multiple reviews report issues such as unwanted automatic renewals, difficulty cancelling, slow or poor customer service, buffering and billing disputes.
- Some reviewers report being charged after cancelling or experiencing long delays resolving issues.
Documentation checklist
What to prepare before cancelling
- Account email and username.
- Order or invoice number and last payment date.
- Device and app details (device type, app version).
Evidence to save
- Screenshots of subscription page, billing statements, and any confirmation messages.
- Copies of emails or chat transcripts with support.
Common mistakes
Assuming cancellation is immediate
Many users expect immediate loss of access, but monthly plans usually remain active until the paid period ends. Not checking the expiry date causes confusion.
Not keeping proof
Failing to save cancellation confirmations, screenshots or payment receipts makes disputes harder to resolve.
Comparative recap
Quick comparison of cancellation routes
The table below summarises the main cancellation routes, whether cancellation is generally accepted, and refund likelihood.
Notes on interpretation
“Cancels” refers to the ability to stop future renewals; refunds are generally not provided except in exceptional cases or where consumer law requires one.
| Method | Cancels? | Refund? | Notes |
|---|---|---|---|
| Web / App | Yes (monthly) | No (generally) | Monthly stops at month-end; non-monthly packages are non-cancellable. |
| Live Chat | Yes (request) | No (generally) | Useful for immediate confirmation; keep chat transcript. |
| Email (support@yupptv.com) | Yes (request) | No (generally) | Send account details and request written confirmation. |
| Phone / WhatsApp (+1 866 663 17557) | Yes (request) | No (generally) | Ask for confirmation ID and keep call/WhatsApp record. |
| Quarterly / Half-yearly / Yearly packages | No | No (generally) | Discounted multi-month packages are non-cancellable under terms. |
After cancelling
Immediate steps
- Save any confirmation emails, chat transcripts or cancellation IDs.
- Monitor your bank or payment provider for future charges.
Escalation and helpful links
- YuppTV terms and conditions: YuppTV Terms & Conditions
- Independent cancellation guides and tips: Cancellation steps (guide)
- Practical consumer advice for cancellation: DoNotPay: How to cancel YuppTV
Address
Company address
YuppTV headquarters (registered contact): 8-2-293/82/A/773, Road No.44, Jubilee Hills, Hyderabad-500033, India.
Contact points
Email for support: support@yupptv.com. Phone/WhatsApp (US number): +1 866 663 17557.
For disputes that cannot be resolved directly, preserve all documentation and consider contacting your card issuer or local consumer protection authorities for advice. For YuppTV’s official terms, see the link in the “After cancelling” section.