Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Myairbridge service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Myairbridge: Easy Method
What is MyAirBridge
Service overview
MyAirBridge is a cloud file transfer service that enables users to send large files without long-term storage or complex setup.
The service offers free transfers and paid subscription plans for higher limits, encryption, branding, and team features.
Where it operates
MyAirBridge operates from its official website and has web, iOS (App Store) and Android (Google Play) distribution channels.
Users worldwide, including in the United Arab Emirates, can sign up or use guest transfers without registration for basic needs.
How to cancel MyAirBridge
Cancel on the Web (MyAirBridge site)
- Sign in at https://www.myairbridge.com/en/.
- Open your account or billing/plan preview and switch from the paid plan to the Free plan.
- Confirm the change to stop future payments; you will retain paid benefits until the prepaid period ends.
Cancel via Apple App Store or Google Play
- If you purchased via Apple, open iPhone/iPad Settings > Apple ID > Subscriptions and cancel the MyAirBridge subscription there.
- If you purchased via Google Play, open the Play Store > Account > Purchase history or Subscriptions, select MyAirBridge and cancel or request a refund per Google Play procedures.
- Platform purchases are controlled by Apple/Google policies; use their subscription controls to prevent renewals.
Cancel by email (preferred method)
- Compose an email to the official support address (use the contact form or support email visible on the official site) requesting cancellation.
- Include your full name, account email, subscription plan, and a clear request to cancel and stop renewals.
- Keep the sent email and any reply as proof of your cancellation request.
What happens when you cancel
Access and features
When you cancel a paid plan, paid features stay active until the end of your prepaid billing period.
After the period ends your account will revert to the Free plan or Guest limits and paid features will no longer be available.
Data retention and deletion
Saved files and settings associated with the paid plan may be deleted after the paid period ends according to MyAirBridge retention rules.
Back up any important files before your paid period expires to avoid permanent loss.
Billing and renewals
Cancelling via the MyAirBridge website stops future automated payments from MyAirBridge at the end of the billing period.
If you subscribed through Apple or Google, you must cancel through the platform to stop auto-renewal; the platform controls billing.
Will I get a refund?
Official refund policy
MyAirBridge publicly offers a 14-day refund window for paid plans; you can request a refund within 14 days of purchase by contacting support.
Submit your refund request promptly and include your purchase details to allow the team to process the request.
Limitations and exceptions
- If you purchased via Apple App Store or Google Play, refunds and cancellation rules are governed by those platforms.
- Platform refunds must be requested through Apple or Google; MyAirBridge may not be able to directly refund platform purchases.
User reports and practical issues
Some users have reported problems obtaining refunds or unexpected auto-renewals; responses and outcomes can vary by case.
If a refund is refused, gather documentation and escalate through platform dispute channels or local consumer protection if necessary.
MyAirBridge plans and pricing
Official plan list
The table below shows the main published plans and prices available in EUR and USD on MyAirBridge.
No official AED pricing is published; convert using current exchange rates if you need approximate AED values.
| Plan | Price | Period | Key features |
|---|---|---|---|
| Guest (Unregistered) | €0 | - | Free, no registration required |
| Free (Registered) | €0 | - | Free, account required |
| Basic | €2.59 / $2.99 | Monthly (implied) | 200 GB storage, 50 GB upload limit, improved speeds |
| Pro | €9.99 / $10.99 | Monthly (implied) | 2 TB, 250 GB upload, E2E encryption, password protection |
| Enterprise | €20.09 / $22.09 | Monthly (implied) | Unlimited storage/transfers, geo-redundant storage, team features |
Your consumer rights in United Arab Emirates
General UAE consumer rights
UAE law protects consumers against unfair commercial practices and provides avenues for complaints and redress.
For official guidance and to file complaints, consult the UAE government consumer protection pages and local authorities.
Digital services and platform purchases
If you bought MyAirBridge directly from the website, UAE consumer protections apply and you can seek assistance locally for disputes.
If you bought via Apple App Store or Google Play, platform-specific terms and refund procedures usually take precedence.
How to escalate in the UAE
- Contact the retailer/service first (MyAirBridge support or platform support).
- If unresolved, submit a complaint to the UAE consumer protection authorities or use the official e-portal: UAE Consumer Protection.
- Keep receipts, emails and screenshots to support your case when filing a complaint.
Customer experiences
Positive feedback summary
Many users praise MyAirBridge for speed, reliability and value for sending very large files compared with some competitors.
Positive comments often highlight fast transfers, large file handling and simple interfaces.
Negative feedback summary
Some users report difficulties with refunds, unexpected auto-renewals and slow download speeds for large files.
Common complaints include delayed support replies and confusion when subscriptions are purchased via third-party app stores.
How to interpret reviews
- Consider both positive and negative reports when deciding to subscribe.
- Document your purchase and monitor renewals to reduce the risk of billing surprises.
Documentation checklist
Essential documents to collect
- Order confirmation or invoice showing plan name, date and amount.
- Account email address and username used for MyAirBridge.
- Payment method details (last four digits, transaction ID, platform used).
Supporting evidence
- Screenshots of subscription page, billing history and any auto-renewal notices.
- Copies of sent and received emails with MyAirBridge or platform support.
- Transaction receipts from Apple/Google if purchased through those stores.
Common mistakes
Relying only on site logout
Many users mistakenly assume logging out or deleting the app cancels a subscription; it does not stop auto-renewals.
Always cancel subscriptions through the MyAirBridge account page or the platform where you subscribed.
Not checking the purchase channel
If you purchased on iOS or Android, attempting to cancel on the MyAirBridge website will not stop platform billing.
Use Apple or Google subscription settings to remove renewals and request refunds when applicable.
Missing documentation
Being unable to provide invoice details or transaction IDs can slow or block refund requests and disputes.
Always save receipts and correspondence immediately after purchase for easy reference.
Comparative recap
Quick comparison of cancellation paths
The table below compares the three main cancellation routes for speed, control and refund handling.
| Method | How to cancel | Who controls refunds | Ease for UAE users |
|---|---|---|---|
| Web (MyAirBridge) | Account billing > switch to Free plan | MyAirBridge (for direct purchases) | High - immediate stop of future payments at period end |
| Apple App Store | iPhone/iPad Settings > Apple ID > Subscriptions | Apple handles refunds and billing | Moderate - follow Apple procedures and support |
| Google Play | Play Store > Account > Subscriptions | Google Play handles refunds and billing | Moderate - follow Google Play procedures and support |
After cancelling
Immediate next steps
Download or back up any files you need before your paid period ends to avoid data loss.
Confirm cancellation with a screenshot or saved email and check your next billing statement to ensure no new charge occurs.
Where to get help and official links
- MyAirBridge official site and account: MyAirBridge
- MyAirBridge FAQ and info pages: MyAirBridge FAQ
- Apple subscription support: Manage subscriptions on Apple
- Google Play subscription support: Manage subscriptions on Google Play
- UAE consumer protection information: UAE Consumer Protection
Address
Registered contact address
2nd Floor, 9 Chapel Place, London, EC2A 3DQ.
For account help, use the official MyAirBridge website contact or support channels listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.