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Cancel BILLY
in 30 seconds only!
Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Billy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Billy: Easy Method
What is Billy
Overview
Billy is an online tutoring and marketing-education platform that offers subscription access to lessons, interactive tools, and one-on-one coaching. The service operates on a subscription model with on-demand access to educational content.
Key features
Features typically include lessons, coaching sessions and support channels via the app or web. Billing and subscription controls vary depending on how you purchased the subscription (direct, Apple App Store, or Google Play).
How to cancel Billy
Cancel from inside the app or website (direct)
- Open the Billy app or the web dashboard and start a chat or support conversation.
- State that you want to cancel, include your reason (e.g., stopping activity or switching accountant) and provide account identifiers.
- Billy will confirm the exact end date for your subscription and any final invoicing details.
- You can also email contact@billy.com with cancellation details and account identifiers.
Cancel via app stores
- If purchased through Apple App Store: cancel in your Apple ID Subscriptions settings on your device or in the App Store. See Apple's guidance at support.apple.com.
- If purchased through Google Play: cancel in Google Play under Payments & subscriptions → Subscriptions → select subscription → Cancel. See a guide at help.rocketmoney.com.
What happens when you cancel
Access after cancellation
Billy sets and confirms the exact end date when you cancel. You typically retain access until that end date rather than losing access immediately.
Billing and final charges
Subscription renewals stop at the confirmed end date. Non-subscription services at the end (for example VAT assistance, backup, data transfer) may be invoiced at one month’s subscription rate.
Data and backups
Request data export or backups before the subscription end date if you need copies of lessons, coaching notes or other account data. Ask support via chat or contact@billy.com.
Will I get a refund?
Refunds for Apple App Store purchases
Apple handles refunds for App Store purchases. You can request a refund via reportaproblem.apple.com.
Apple typically processes such requests within about 24 - 48 hours, subject to Apple’s review and local policies.
Refunds for Google Play purchases
Google Play allows refund requests (commonly within ~48 hours) via the purchases or report-a-problem flow. Decisions typically take 1 - 4 days to process.
Refunds for web or direct in-app payments
- Billy does not publish a clear, wide-ranging refund policy for direct/web payments in public help pages.
- In practice refunds may not be provided for subscriptions billed outside app stores; non-subscription end services are usually charged regardless.
- Ask support at the time of cancellation and include full account details to request any discretionary refund.
Billy plans and pricing
Pricing availability
No UAE-specific (AED) pricing for Billy was found for 2024/2025. Public pricing appears to be shown in USD only or made available on request.
How to get exact pricing
Contact Billy directly for plan details and a local price quote via the website or support channels listed below.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Please contact support or visit billy.ae for a quote |
Your consumer rights in United Arab Emirates
App Store and Google Play context (UAE)
UAE users can request refunds for in-app purchases within short windows: Apple’s App Store refunds are often handled within ~24 - 48 hours and Google Play commonly within ~48 hours for accidental purchases.
General consumer rights
Other statutory rights such as cooling-off periods vary by jurisdiction and by whether the service is digital or physical. EU-style 14-day withdrawal rights do not automatically apply in the UAE.
Always check the store (Apple/Google) or local consumer protection guidance for the most accurate, current remedies.
Customer experiences
Reported problems
Some public reviews report problems such as missed deliveries of services, slow or no communication, and disputes over refunds. These criticisms appear in third-party review channels.
Positive / neutral feedback
Official support channels exist (in-app chat, email) and many users successfully cancel or obtain assistance through those channels. Outcomes can vary depending on purchase route (store vs direct).
Documentation checklist
What to include in your cancellation request
- Registered email address and username on the Billy account.
- Subscription ID or order reference (if available).
- Reason for cancellation and requested end date, if specific.
Optional supporting items
- Last four digits of the payment card used, and transaction date (if disputing a charge).
- Screenshots of invoices, subscription pages or receipts.
- Request for data export or backup before end date.
Common mistakes
Canceling in the wrong place
Many users forget to cancel in the same place they purchased. If you purchased via Apple or Google Play, cancelling in the app or web dashboard alone will not stop store-managed renewals.
Incomplete cancellation requests
Omitting account identifiers or evidence slows processing. Always include the registered email, order ID or subscription details in your chat or email.
Assuming automatic refunds
Do not assume a refund will be automatic after cancellation - especially for direct web subscriptions. Ask support explicitly and follow store refund processes when applicable.
Comparative recap
Channel comparison
| Channel | How to cancel | Typical refund path | Recommended action |
|---|---|---|---|
| Direct (app/web) | Chat inside app or email contact@billy.com | No clear public refund policy; refunds may be limited | Contact support, request end date and export of data |
| Apple App Store (iOS) | Cancel via Apple ID Subscriptions (device/App Store) | Request refund via reportaproblem.apple.com | Cancel in Apple settings and request refund from Apple if eligible |
| Google Play (Android) | Cancel in Google Play → Subscriptions | Request refund through Google Play report-a-problem flow | Cancel in Google Play and submit refund request promptly |
After cancelling
Confirmations to expect
Expect a confirmation message from Billy (in-app or email) that states the subscription end date. Keep that confirmation for your records.
Helpful links and next steps
- Billy cancellation guidance: help.billy.tech
- Apple subscription and refund help: support.apple.com and reportaproblem.apple.com
- Google Play cancellation guidance: help.rocketmoney.com
- Billy main site (contact and support): billy.ae
Address
Registered mailing address
30771 Milford Rd. New Hudson, MI 48165
Support contact
For cancellations and support contact: contact@billy.com or use the in-app chat on billy.ae.