Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Caktus Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Caktus Ai: Easy Method
What is Caktus AI
Overview
Caktus AI is an AI-powered tutoring service that offers personalized study help and resources for students through a subscription model.
The service provides writing and tutoring tools accessible via web and mobile apps, with account-based access and paid plans.
How it is delivered
Access is typically through a user account on the Caktus AI website or through mobile app stores (iOS/Google Play) where applicable.
Subscriptions are managed either on the Caktus AI site or via the platform where the subscription was purchased (App Store / Google Play).
How to cancel Caktus AI
Cancel via the Caktus AI website (recommended for web subscriptions)
- Log into your Caktus AI account on the website.
- Go to Billing or Plans in your account settings.
- Select Cancel Subscription and confirm; cancellation takes effect at the end of the current billing period.
- No cancellation fees typically apply for web subscriptions.
Cancel via App Store or Google Play
- If you subscribed using the iOS App Store or Google Play, you must cancel through that platform - site cancellation does not stop App Store / Google Play billing.
- Open your App Store / Google Play subscriptions area, find Caktus AI, and select Cancel Subscription.
Other cancellation methods
- You can send an email to support@caktus.ai requesting cancellation; include your account email and order details.
- Postal cancellation requests can be sent to the company address (see Address section below) if required by your preference or local rules.
What happens when you cancel
Access to service
After cancellation, you typically retain access until the end of your paid billing period.
Features and content remain available through that date; access usually ends once the billing period expires.
Renewals and billing
Automatic renewal stops at the end of the current period for successful cancellations made through the correct channel.
If you subscribed via App Store / Google Play, ensure you cancel there to stop platform-managed renewals.
Data and account deletion
Deleting your account does not necessarily cancel a subscription; you must explicitly cancel subscriptions separately.
Requesting account deletion may remove your data but does not guarantee a refund or stop billing unless cancellation was also completed.
Will I get a refund?
Official refund policy
Caktus AI states that refunds are not provided after purchase for its service because it delivers non-tangible, irrevocable goods.
See the official terms at Caktus AI Legal for the publisher's stated policy.
Practical exceptions and consumer recourse
- Although the official policy is no refunds, some jurisdictions and circumstances (e.g., within a statutory cooling-off period) may allow refunds.
- Multiple user reports indicate refunds are rarely granted, so prepare documentation if you pursue a refund.
What to do if charged after cancelling
If you experience unauthorized or repeated charges after cancelling, gather proof (receipts, screenshots, dates) and contact support immediately.
You may also consider raising the issue with your payment provider or relevant UAE consumer authority (see consumer rights below).
Caktus AI plans and pricing
Official available pricing (verified)
| Plan | Price (USD) | Billing |
|---|---|---|
| Monthly | $14.99 | Monthly |
| Yearly | $99.99 | Annually |
Notes on local pricing
No verified AED pricing for Caktus AI was found at the time of writing; official pricing appears in USD on the provider's site.
If you see AED amounts on third-party app listings, verify they refer specifically to Caktus AI before relying on them.
Your consumer rights in United Arab Emirates
Cooling-off and refunds under UAE law
UAE consumer protection provides a 14-day cooling-off period for many digital goods and subscription services where cancellation and refund may be allowed.
This is governed by UAE consumer protection rules, including Federal Decree-Law No. 15 of 2020 on Consumer Protection.
Unauthorized charges and enforcement
- Persistent unauthorized charges after cancellation may be unlawful under UAE law.
- You can lodge complaints with the UAE Ministry of Economy or other consumer protection authorities.
Where to get official help
For guidance or to file a complaint, consult the UAE Ministry of Economy: Ministry of Economy.
Keep records of all communications, receipts, and cancellation attempts when filing a complaint.
Customer experiences
Positive reports
Some users report satisfactory service and helpful support in individual cases.
Positive experiences appear to be present but less widely reported than complaints.
Negative reports and common issues
Many users report being charged multiple times, billing continuing after cancellation, or difficulty obtaining refunds.
Complaints often cite unclear or ineffective cancellation flows and slow or non-responsive customer support.
What this means for you
Be proactive: document cancellations, save confirmations, and monitor your payment statements closely after cancelling.
If issues arise, escalate promptly to support, your payment provider, and, if necessary, UAE consumer authorities.
Documentation checklist
Before you cancel
- Account email and username used for the subscription.
- Order confirmation or receipt (transaction ID, date, amount).
- Payment method details (last 4 digits, card or payment provider).
After you cancel
- Screenshot or saved confirmation of cancellation (timestamped).
- Copies of emails to/from support and any ticket numbers.
- Bank or card statements showing charges and any disputed transactions.
Common mistakes
Relying on account deletion
Deleting your account without explicitly cancelling the subscription is a frequent mistake.
Account deletion does not guarantee subscription cancellation or stop recurring billing.
Canceling in the wrong place
Cancelling on the Caktus AI website when your subscription is billed via the App Store / Google Play will not stop platform billing.
Always cancel through the same platform where the charge originates (website vs app store).
Insufficient documentation
Not saving confirmation messages or screenshots leads to weaker dispute cases with support, payment providers, or regulators.
Always keep dated evidence of cancellation attempts and responses from the company.
Comparative recap
Quick comparison
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Website subscription | Account > Billing/Plans > Cancel Subscription | Low (official policy: no refunds) | Cancels at period end; keep screenshots of confirmation. |
| App Store / Google Play | Cancel via the App Store or Google Play subscriptions settings | Low (refunds handled by store; may vary) | Site cancellation does not stop store billing; cancel at store to prevent renewals. |
| Email / Postal | Email support@caktus.ai or send a postal request to the company address | Low (case-by-case) | Email is the preferred method for record-keeping and speed. |
After cancelling
Monitor and verify
Check your bank or card statements for at least one billing cycle after cancellation to ensure no further charges occur.
If you see unexpected charges, contact support immediately and gather evidence for disputes.
Escalation and official resources
If support does not resolve the issue, contact your payment provider to dispute charges and consider filing a complaint with UAE authorities.
Refer to the provider's legal page at Caktus AI Legal and the UAE Ministry of Economy at Ministry of Economy.
Address
Company address
Office 28 Centro CC6 Wadi Al Safa 5 Dubai United Arab Emirates
Support contact
Email: support@caktus.ai
Use email as the preferred method for cancellation requests and record-keeping.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.