Cancel COURSERA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Coursera service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Coursera: Easy Method
What is Coursera
Overview
Coursera is an online learning platform that offers courses, specializations, certificates and degree programs from universities and organisations worldwide.
The platform supports paid one‑time course purchases, subscription plans (including Coursera Plus), and app‑store marketplace purchases.
How Coursera billing works
Purchases can be made on the Coursera website or through third‑party marketplaces (Apple App Store, Google Play).
Billing, refunds and cancellations follow Coursera's global Refund & Cancellation Policy unless a marketplace's terms apply.
How to cancel Coursera
Cancel via the Coursera website
- Log in to your account at Coursera.
- Go to your account's "My Purchases" or "Subscriptions" page (for example: https://www.coursera.org/account/purchases).
- Find the active subscription or purchase and select the cancel option; follow on‑screen prompts to confirm.
Cancel via help & marketplaces
- If you need help, use the Coursera Learner Help Center to contact support or view help articles.
- If you bought through Apple App Store or Google Play, cancel and request refunds through the respective marketplace (Coursera cannot process those refunds).
What happens when you cancel
Access after cancellation
Cancellation is effective at the end of the current billing period for web subscriptions.
You retain access to paid course content until that billing period expires unless the marketplace terms state otherwise.
Account and data
Your account and learning progress remain available; certificates already earned remain valid.
Coursera retains account information according to its privacy policy and terms of service.
Will I get a refund?
Standard refund rules
- One‑time purchases (courses, specializations): full refund if cancelled within 7 days of payment or before earning a certificate, whichever comes first.
- Coursera Plus Annual subscription: 14‑day refund period from the payment date.
- Other subscriptions (monthly, Coursera Lite, Plus Monthly): 7‑day free trial; no refunds after trial ends unless required by law or promotional terms.
Marketplace and legal exceptions
- Purchases made via Apple App Store or Google Play follow the marketplace refund policies; Coursera does not control those refunds.
- Certain jurisdictions (for example EU/UK) may grant a legal right of withdrawal that can override Coursera’s standard terms; check local law.
Coursera plans and pricing
Pricing overview (UAE App Store data)
Below are prices sourced from the UAE App Store listing for Coursera (iOS).
Periodicity may vary by plan and is not always specified in the listing; typical Specialization subscriptions are monthly.
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Coursera Plus (In‑App, App Store UAE) | AED 229.99 | Not specified (App Store variant) | Unlimited access to Coursera Plus via mobile app |
| Specialization Subscription | AED 134.99 | Monthly (assumed) | Access to a single Specialization |
| Specialization Subscription (higher tier) | AED 179.99 | Monthly (assumed) | Access to a single Specialization |
| Specialization Subscription (higher tier) | AED 142.99 | Monthly (assumed) | Access to a single Specialization |
| Specialization Subscription (premium) | AED 289.99 | Monthly (assumed) | Access to a single Specialization |
| Specialization Subscription (mid‑tier) | AED 187.99 | Monthly (assumed) | Access to a single Specialization |
Your consumer rights in United Arab Emirates
UAE specifics
Coursera’s publicly available terms do not list UAE‑specific extended refund rights.
Coursera applies its standard global Refund & Cancellation Policy to UAE users (7‑day/14‑day rules as above).
Enforcing local rights
- If UAE consumer protection law provides broader rights, you may need to enforce them directly with local authorities or through legal channels.
- For official UAE consumer information, see the UAE government portal: UAE Consumer Protection.
Customer experiences
Positive feedback
Some UAE users report excellent support experience and praise Coursera’s course variety and regular updates.
Examples include positive reviews highlighting helpful and empathetic support from representatives.
Negative feedback
Common negative themes include unexpected auto‑renewal charges and difficulty obtaining refunds when purchased via marketplaces.
Some users report poor experiences with chatbots or support delays; marketplace purchases often cause confusion about refund responsibility.
Documentation checklist
Must‑have items before contacting support
- Account email address and Coursera profile name.
- Order receipt or transaction ID (from Coursera or the App Store/Google Play).
- Payment method details and purchase date.
Helpful supplementary items
- Screenshots of the purchase confirmation, subscription page, or billing charge.
- Records of cancellation attempts, chat transcripts and support ticket numbers.
Common mistakes
Not checking purchase source
Many users try to get a refund from Coursera for purchases made via App Store or Google Play.
Remember that marketplace purchases must be handled through Apple or Google, not Coursera.
Waiting past the refund window
Waiting until after the 7‑day (one‑time purchases) or 14‑day (Plus annual) window often makes refunds unavailable.
Always check the exact payment date and act promptly if you intend to cancel or request a refund.
Comparative recap
Quick comparison
The table below compares web purchases vs marketplace purchases for cancellation and refunds.
Comparison table
| Item | Web (coursera.org) | App Store / Google Play |
|---|---|---|
| How to cancel | Via My Purchases / Subscriptions page on Coursera website. | Cancel through the App Store or Google Play subscription settings. |
| When cancellation takes effect | End of current billing period; access remains until then. | Controlled by marketplace rules; may vary. |
| Refund policy | One‑time: 7 days; Coursera Plus annual: 14 days; other plans: trial rules apply. | Refunds handled by the marketplace; Coursera does not process them. |
| Who to contact | Coursera Learner Help Center and support. | Apple Support or Google Play support for billing/refunds. |
After cancelling
Next steps
Save copies of confirmation screens and support ticket numbers after you cancel.
Monitor your payment method for any unexpected charges and keep evidence if you need to dispute a charge.
Helpful links
- Coursera My Purchases
- Coursera Learner Help Center
- Apple Support (App Store refunds)
- Google Play Help (refunds & subscriptions)
- UAE Consumer Protection (official)
Address
Corporate address
Coursera
381 East Evelyn Avenue, Mountain View, CA 94041, United States of America
Contact note
For account and billing issues, use the Learner Help Center rather than postal mail for faster resolution.
Postal contact may be slower and is not the preferred method for refunds or cancellations.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.