cancellation Hooked: Easy Method

What is Hooked

Overview

Hooked is a subscription-based service offering short, chat-style stories and premium content through web and mobile apps.

Access to content is controlled by in-app purchases and subscriptions; the service is available globally, including users in the United Arab Emirates.

How the service is delivered

Hooked subscriptions can be managed through a Hooked account on the web or via the Apple App Store and Google Play Store for iOS and Android users.

Billing and refund handling depend on the platform where you purchased the subscription (web, Apple, or Google Play).

How to cancel Hooked

Cancel via Web (hooked.co account)

• Log in to your Hooked account at https://hooked.co/.
• Go to Account Settings → Subscriptions → Cancel.
• Billing stops at the end of the current billing period; you retain access until that date.

Cancel via Apple App Store

• Open iOS Settings → tap your name (Apple ID) → Subscriptions.
• Select the Hooked subscription and choose Cancel Subscription.
• Apple handles billing and any App Store refund requests per Apple policy.

Cancel via Google Play Store

• Open the Google Play app → Menu → Subscriptions.
• Select the Hooked subscription and tap Cancel subscription.
• Google Play controls billing and initial refund processes; contact Hook support if Play directs you to the developer.

What happens when you cancel

Billing and renewal

Cancellation stops future billing; you will not be charged again after the current billing period ends.

If you cancel mid-period, access generally remains until the end of that paid period.

Account access and data

Your account and reading history typically remain accessible after cancellation, but access to premium content ends when the paid period expires.

If you wish to delete your account or data, contact Hooked support through the official site for options.

Will I get a refund?

General refund stance

Hooked does not publish a broad, explicit refund policy for all purchases; cancellation prevents future charges but is not a guaranteed refund.

Expect refunds to be handled according to the purchase platform’s rules rather than an automatic refund from Hooked.

Platform-specific refund routes

• Apple App Store: Refunds are handled by Apple under App Store policies; request via Apple if you purchased through iOS. See Apple refund guidance for details.
• Google Play: Refund requests may be routed through Google Play, but some cases require contacting the developer (Hook) via the support contact provided in the Play console or on the Hooked website.
• Web purchases: If you subscribed via hooked.co, contact Hooked support (via the website contact options) to ask about refunds; there is no guarantee.

Hooked plans and pricing

Price tiers observed (AED)

The Apple App Store shows multiple in-app purchase price tiers labeled "HOOKED Unlimited" in AED. Exact billing intervals are not displayed publicly and are determined by the app's subscription settings.

Table of observed price tiers

Your consumer rights in United Arab Emirates

General guidance

No specific UAE consumer-rights details for Hooked were identified in publicly available information.

Platform terms (Apple, Google, or Hooked web terms) largely determine cancellation and refund handling.

How to seek help in the UAE

• Review the platform’s subscription and refund terms (App Store or Google Play) first.
• If unresolved, contact Hooked via its official site contact options and retain receipts and screenshots.
• Consider contacting local consumer-protection authorities if you believe your rights under UAE law are affected.

Customer experiences

Positive feedback

• Users report stories are addictive and immersive with a wide range of genres.
• Some users praised responsive customer service in cases where purchased coins did not reflect in-app.

Negative feedback

• Frequent complaints about paywalls and perceived high subscription costs limiting access.
• Reports of long waits between chapters unless paying, app instability after purchases, and frustrations with recurring charges.

Documentation checklist

Essential items to gather before contacting support

• Account email and username used with Hooked.
• Order receipts or transaction IDs from Apple, Google Play, or your bank statement.
• Screenshots showing subscription status, charge amounts, and dates.

Optional but helpful items

• Device details (iOS/Android version, app version).
• Any correspondence with Hooked or platform support.

Common mistakes

Assuming cancellation is immediate access loss

Some users think cancelling ends access straightaway. In most cases, access continues until the paid billing period ends.

Always check the subscription end date after cancelling to avoid confusion.

Trying to get refunds from the wrong party

Users sometimes contact Hooked when the purchase was made through Apple or Google Play; platform purchases are governed by those stores’ refund policies.

For App Store purchases, request refund via Apple; for Play purchases, start with Google Play and follow any developer instructions if requested.

Comparative recap

Quick side-by-side

After cancelling

Actions to confirm cancellation

• Check your subscription status on the platform where you purchased to confirm cancellation and the end date.
• Save receipts and screenshots showing the cancelled status and billing period end date.

Helpful official links

• Hooked official site: https://hooked.co/
• Apple subscriptions help: Manage subscriptions on iPhone, iPad, and iPod touch
• Apple request a refund: Request a refund from Apple
• Google Play subscriptions: Cancel subscriptions
• Google Play refunds: Request a refund

Address

Company address

Hooked & Company

4 Mountainview Terrace, Danbury, CT 06810, United States

Support contact note

For account-specific help, use the contact or support options on the official site above; include the documentation checklist items when you reach out.