Cancel LEARNWORLDS online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Learnworlds service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Learnworlds: Easy Method
What is Learnworlds
Overview
Learnworlds is an online course creation and learning platform that lets individuals and organisations build, publish, market, and sell courses with interactive tools and analytics.
The platform includes course builders, publishing tools, white‑label options, and integrations for payments and student management.
Who uses it
Educators, trainers, small businesses and enterprises use Learnworlds to host paid or free courses and to manage learner experiences.
Features target course creation, student engagement, analytics and optional mobile app solutions for branded delivery.
How to cancel Learnworlds
Recommended method
Cancel online through your Learnworlds account ("My Account") for the fastest processing and immediate confirmation.
This method is preferred because it records the cancellation in your account history and avoids delays from manual handling.
Alternate methods
- My Account: Sign in, go to "My Account" or billing/subscription settings, and follow the cancellation steps in the dashboard.
- Support ticket: Submit a support request via the official support portal: LearnWorlds Support.
- Email: Send a clear cancellation request to support@learnworlds.com including your account email and order ID.
- Postal mail: You may send written notice to the company address (see Address section). Registered post or tracked delivery is recommended.
What happens when you cancel
Access after cancellation
Auto‑renewing subscriptions can be cancelled at any time; access normally remains until the end of the paid term.
LearnWorlds does not automatically shorten access for standard cancellations unless a refund or pro‑rata adjustment is granted.
Renewals, data and account
Cancellation stops future auto‑renewals but does not always delete your account or course data immediately.
Contact support if you need data export or account closure steps; retain copies of invoices and export backups before termination.
Will I get a refund?
Standard refund policy
Refunds are not generally issued for routine cancellation of auto‑renewing subscriptions; access continues until the paid term ends.
When refunds are due (for non‑acceptance, faults, or accepted exceptions), LearnWorlds aims to process refunds within 14 calendar days of acknowledgement.
Exceptions and special cases
- Order non‑acceptance: Full refund issued if LearnWorlds cannot accept or fulfil a payment, processed within 14 calendar days.
- Platform faults/changes: Full or partial refunds may apply if the service is significantly faulty, misdescribed, materially changed, or breached - processed within 14 calendar days.
- Mistaken or unwanted renewals: If you cancel within 30 days of initial start, or within 15 days of an auto‑renewal due to a mistake or unwanted renewal, LearnWorlds may offer a full or partial refund.
- Pro‑rata refunds: If LearnWorlds closes your account for reasons other than breach, you may be entitled to a pro‑rata refund for unused time within 14 calendar days.
- App Store / Google Play payments: LearnWorlds documentation does not define separate App Store/Google Play refund procedures; such purchases may follow the app store’s own rules.
Learnworlds plans and pricing
Pricing table
| Plan | Price (Monthly) | Price (Annual, per month) | Features |
|---|---|---|---|
| Starter | AED 106.50 | AED 88.14 | Unlimited Paid Courses; 1 Admin; $5 per course sale transaction fee |
| Pro Trainer | AED 363.58 | AED 290.23 | No transaction fees; Unlimited Courses; 5 Admins; Pro features |
| Learning Center | AED 1,098.20 | AED 914.05 | White‑label; interactive video; advanced analytics; mobile app options |
Notes on pricing
Prices are shown in AED converted from USD at a fixed rate (1 USD = 3.6725 AED) and exclude local VAT.
Actual billed amounts may differ based on billing currency, taxes, or promotional discounts at checkout.
Your consumer rights in United Arab Emirates
Scope under LearnWorlds terms
LearnWorlds’ terms explicitly reference EU consumer rights (such as the 14‑day cooling‑off) for EU customers; those EU rights do not apply automatically to UAE customers.
The LearnWorlds terms do not include UAE‑specific statutory statements, so UAE users follow the platform’s general policies unless local law provides otherwise.
Practical guidance for UAE users
- Expect no automatic 14‑day statutory cooling‑off right under LearnWorlds’ policy for UAE consumers.
- If you need protection under UAE consumer law, consult local authorities or legal advisers - this guide is not legal advice.
- Preserve all purchase records, communications and screenshots should you need to escalate under UAE consumer protection mechanisms.
Customer experiences
Positive feedback
Users in UAE and globally praise LearnWorlds for migration ease, course customization, publishing tools, and responsive support.
Review platforms highlight a stable, well‑designed interface and long‑term value for creators.
Common criticisms
Negative points include perceived high cost for the mobile app, occasional unclear sales transparency about integrations and extra translation costs.
Some users reported limitations in video library functionality and difficulties migrating Stripe accounts as part of an exit strategy.
Documentation checklist
What to gather before contacting support
- Account email and full name associated with the LearnWorlds account.
- Order ID, invoice number or transaction reference from your billing statement.
- Dates of purchase, renewal date, and a clear statement of the requested action (cancel, refund, pro‑rata).
Evidence for faults or disputes
- Screenshots or recordings showing the platform fault or misdescription.
- Communications with LearnWorlds (support tickets, emails) and timestamps.
- Payment receipts and bank/card statements where relevant.
Common mistakes
Missing identifying information
Example: Sending a cancellation email without the account email or order ID delays processing. Always include invoice numbers or transaction references.
Attach relevant receipts or screenshot proof to speed verification.
Assuming automatic refunds
Example: Expecting an automatic refund after cancelling an auto‑renewing subscription. LearnWorlds normally keeps access until the end of the paid term and refunds are only in specific cases.
Request a refund explicitly and provide the reason and supporting evidence if you believe you qualify under exceptions.
Comparative recap
Quick comparison
| Plan | Monthly (AED) | Annual (AED per month) | Main distinguishing feature |
|---|---|---|---|
| Starter | AED 106.50 | AED 88.14 | Low entry price; transaction fees per sale; basic admin |
| Pro Trainer | AED 363.58 | AED 290.23 | No transaction fees; multiple admins; pro features |
| Learning Center | AED 1,098.20 | AED 914.05 | White‑label and advanced analytics; mobile app options |
Which to choose
- Starter: small creators or sellers testing paid courses and low admin needs.
- Pro Trainer: growing instructors needing more admins and no transaction fees.
- Learning Center: organisations requiring white‑label, advanced analytics and mobile app options.
After cancelling
Exporting your data
Before or after cancellation, request data export or download course backups and student lists via the dashboard or contact support for assistance.
Ask support for guidance on migrating payment processors or exporting enrolment records if you plan to move platforms.
Useful official links
- LearnWorlds Terms of Service - for detailed cancellation and refund clauses.
- LearnWorlds Support Portal - submit tickets and find help articles.
- Mobile Apps FAQ - notes about app purchases and refunds.
Address
Primary corporate address
Gladstonos 120, Foloune Building, 2nd Floor, B1, 3032, Limassol, Cyprus.
Use this address for postal cancellation notices or formal correspondence; send tracked mail for proof of delivery.
Contact for support
Email: support@learnworlds.com for cancellation requests, refund queries and data export assistance.
Support portal: https://support.learnworlds.com/ for tickets and help articles.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.