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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lingq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation LingQ: Easy Method
What is LingQ
Overview
LingQ is an online language-learning platform that focuses on learning from authentic content through reading, listening, and vocabulary tracking. It provides tools for learners to import content, save words as "LingQs", and track progress.
Key features
Features include a large content library, vocabulary management, community tutors, and optional AI/tutoring tools in higher-tier plans. Access methods include web, iOS (App Store), and Android (Google Play).
How to cancel LingQ
Cancel via Web (recommended)
- Log in at https://www.lingq.com/en/.
- Go to Profile → Settings → Change Plan and choose the Free (downgrade) option to stop renewal.
- Confirm the change; your subscription will remain active until the paid period ends.
Cancel via App Stores (iOS and Android)
- App Store (iOS): You must cancel directly through Apple (Subscriptions in your Apple ID). LingQ cannot cancel or refund App Store purchases.
- Google Play (Android): Open Google Play → Subscriptions → LingQ → Cancel. The subscription stays active until the period end.
What happens when you cancel
Access after cancellation
When you cancel, you retain access to premium features until the end of the paid billing period. After the period ends, your account is downgraded to the Free plan automatically.
Data and account status
Your account, saved LingQs, and learning history remain associated with your account after downgrade. You can re-upgrade later and retain your progress.
Will I get a refund?
LingQ refund policy (web and Google Play)
LingQ offers a full refund if requested within 30 days of payment for web or Google Play purchases. To request this, email support@ling-app.com with your payment details.
App Store (iOS) refunds
iOS/App Store purchases must be refunded through Apple. LingQ cannot issue App Store refunds directly. Apple processing times vary (store credit often within 48 hours; other methods up to 30 days).
- Web/Google Play: full refund within 30 days if requested to LingQ support.
- App Store: request refund through Apple; LingQ cannot control outcomes.
- After 30 days: generally non-refundable according to LingQ Terms of Service (no partial-month refunds or credits).
LingQ plans and pricing
Pricing overview
The following prices are from the official Apple App Store UAE listing and reflect typical LingQ plan costs in AED.
Current plans
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| LingQ Premium (Monthly) | AED 55.00 | Monthly | Premium access - unlimited features |
| LingQ Premium (6 Months) | AED 294.99 | 6 Months | Premium access - unlimited features |
| LingQ Premium (12 Months) | AED 439.99 | 12 Months | Premium access - unlimited features |
| Premium Plus Monthly | AED 119.99 | Monthly | Premium + AI features, tutoring, advanced tools |
| Premium Plus Yearly | AED 999.99 | Yearly | Premium + AI features, tutoring, advanced tools |
| Premium Plus Yearly - No Trial | AED 990.00 | Yearly | Premium + AI features, tutoring, advanced tools (no trial) |
Your consumer rights in United Arab Emirates
Cooling-off and refund basics
UAE consumer rules generally provide for a cooling-off period (commonly 14 days) for online purchases, though immediate-access digital services can be exempted. LingQ’s 30-day refund policy is more generous than this baseline.
Platform-specific limits
For App Store and Google Play purchases, refunds and cancellations are governed by the respective platforms' policies and are outside LingQ’s direct control.
- Web purchases: covered by LingQ’s Terms and the 30-day refund window.
- Apple/Google purchases: follow platform refund procedures; contact platform support if needed.
Customer experiences
Positive feedback
Many users praise LingQ’s extensive content library and immersion-based approach. Some report faster vocabulary gains compared to other tools.
Negative feedback
Common complaints include a clunky or dated interface, bugs (notably for some languages), and reports of customer support delays. Some users have reported billing or cancellation difficulties.
Documentation checklist
What to prepare before contacting support
- Account email and username used for LingQ.
- Receipt or payment confirmation (date, amount, transaction ID).
- Platform used to purchase (Web, Apple App Store, Google Play).
- Subscription type and renewal date.
How to send your request
- Email support@ling-app.com for web or Google Play refund/cancellation help.
- Provide clear subject and include the receipt and account email to speed processing.
Common mistakes
Attempting the wrong cancellation route
Example: contacting LingQ to cancel an App Store subscription. This will not stop iOS renewals; you must cancel via your Apple ID subscriptions.
Missing timing or documentation
Example: expecting a refund after the 30-day window or not including a receipt when requesting a refund. These issues commonly delay or prevent a refund.
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund possible | Access after cancel |
|---|---|---|---|
| Web (LingQ site) | Profile → Settings → Change Plan → downgrade to Free | Full refund if requested within 30 days (contact support@ling-app.com) | Yes - until period end |
| Google Play (Android) | Google Play → Subscriptions → Cancel | Refund possible within 30 days via LingQ (support) or Google Play policy | Yes - until period end |
| App Store (iOS) | Cancel via Apple ID Subscriptions (App Store) | Request refund from Apple; LingQ cannot issue App Store refunds | Yes - until period end |
After cancelling
Follow-up actions
- Save your confirmation email or screenshot showing the downgrade or cancellation.
- Check the end date of your paid period so you know when features will stop.
Useful official links and contact
- LingQ main site
- LingQ Help pages
- LingQ Terms of Service
- Email: support@ling-app.com for web/Google Play refund and cancellation assistance.
Address
Company address
The Linguist Institute Ltd, 200‑2232 Marine Drive, West Vancouver, British Columbia V7V 1K4, Canada.
Where to send written notices
Send written cancellation or legal notices to the company address above. For most users, email support is faster and sufficient for refunds or account changes.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.