Cancel MAGOOSH online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Magoosh service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Magoosh: Easy Method
What is Magoosh
Overview
Magoosh is an online test-preparation platform that provides video lessons, practice questions, and study plans for exams such as the GRE, TOEFL, and IELTS.
It is primarily sold in USD and accessed via web browsers and mobile apps (App Store and Google Play).
How people use it
Students use Magoosh for self-paced study, analytics, and practice tests to improve scores and test confidence.
The service includes features like video explanations, score predictors, and optional admissions guidance on some plans.
How to cancel Magoosh
Cancel via web (non‑renewal)
- Log in to your Magoosh account on the website at magoosh.com.
- Do not select any renewal option when your plan expires - Magoosh access ends at the end of the paid period.
- Note: Fees already paid are non-refundable unless they qualify under Magoosh’s 7‑day money‑back guarantee.
Cancel via App Store or Google Play
- Subscription billing handled by Apple or Google must be cancelled through your App Store / Google Play account settings.
- To delete your Magoosh account entirely (which also cancels access), email help@magoosh.com with the subject “Need to delete my account”.
What happens when you cancel
Access and renewal
If you choose not to renew, your access continues until the end of the active paid period. After that date you will no longer be able to use Magoosh content under that subscription.
Account data and deletions
Requesting account deletion via email removes access; contact help@magoosh.com to start the deletion. Backups or retention periods may apply per Magoosh policies.
If you cancel an in‑store/mobile subscription, billing stops but account data may remain until you request deletion.
Will I get a refund?
7‑day money‑back guarantee
Magoosh offers a full refund if requested within 7 days of purchase. This applies to initial purchases and installment payments where applicable.
To request this, email help@magoosh.com with the subject “Requesting a 7‑day Refund”.
Exceptions and Score Guarantee
- Essay or interview credits used on TOEFL/IELTS plans void the 7‑day guarantee.
- If you meet the requirements for Magoosh’s Score Guarantee (for eligible exams) and still do not raise your score, Magoosh may issue a full refund under that policy.
- Payments made through Apple/Google can require refunds processed by those stores in addition to or instead of Magoosh handling.
Magoosh plans and pricing
Pricing currency and note
Magoosh lists plan prices in USD on its website. No official AED pricing was found; UAE customers should convert USD to AED at the time of purchase.
App Store local prices may appear in AED, but official Magoosh pages display USD amounts.
Plans (official USD prices)
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| GRE Premium 1‑month | USD 149.00 | Monthly | 290+ video lessons, 1600+ questions, up to 6 practice tests, score predictor, expert support |
| GRE Premium 6‑months | USD 179.00 | 6 months | Same GRE content with extended access |
| GRE Premium + Admissions | USD 219.00 | 6 months (bundle) | GRE content plus application tracker and admissions support |
| TOEFL Premium 1‑month | USD 109.00 | Monthly | 120+ video lessons, 420+ questions, 1 graded writing assessment, score predictor |
| TOEFL Premium 6‑months | USD 129.00 | 6 months | Same TOEFL content with extended access |
| IELTS Premium 1‑month (promo) | USD 129.00 | Monthly | Speaking, Listening, Reading, Writing lessons, mock tests, score predictor |
| IELTS Premium 6‑months | USD 774.00 | 6 months | Comprehensive IELTS prep with extended access |
Your consumer rights in United Arab Emirates
UAE cooling‑off rights
Under UAE consumer protection rules, online purchases may be eligible for a 14‑day cooling‑off (return) period in some cases.
That statutory right can apply to digital services depending on the circumstances and whether the service is considered covered by UAE law.
How this applies to Magoosh customers in the UAE
- Magoosh’s published refund policy is a 7‑day money‑back guarantee; it does not explicitly offer a 14‑day commercial refund.
- UAE residents may attempt to assert a 14‑day right by contacting UAE consumer protection authorities or their payment provider, but enforcement against foreign-based services may be limited.
- Keep transaction records and contact your card issuer or payment processor if you believe UAE consumer law supports a longer refund window.
Customer experiences
Positive feedback
- Users praise clear video explanations, structured study plans, and useful analytics that help track progress.
- Many value the flexible, self‑paced format which improved test‑taking confidence and scores.
Negative feedback
- Some users report occasional ambiguous or unfairly worded practice problems (about 1 in 15 cases).
- Perceptions vary: some find the quantitative sections harder than the real GRE and TOEFL listening practice tougher than actual test conditions.
Documentation checklist
What to gather before contacting Magoosh
- Order confirmation or receipt showing date, plan name, and USD amount charged.
- Transaction ID and payment method details (card, PayPal, or app store purchase ID).
- Account email address used for Magoosh and any relevant screenshots showing purchase or usage.
Additional documents for disputes
- Proof of unused credits (if claiming refund under guarantee conditions).
- Correspondence with Magoosh support and any store refund attempts (Apple/Google receipts).
Common mistakes
Missing the 7‑day window
A common error is waiting longer than 7 days to request a refund. Magoosh’s money‑back guarantee is limited to that initial period.
Check purchase date and act promptly if you intend to request a refund.
Confusing app‑store subscriptions with web purchases
Users sometimes try to cancel billing from within the Magoosh website when the subscription was purchased through Apple or Google; those must be cancelled in the respective app store account.
Also, refunds for app store purchases may need to be requested through Apple/Google in addition to contacting Magoosh support.
Comparative recap
Quick comparison
| Item | Magoosh (web/app) | UAE consumer expectations |
|---|---|---|
| Primary cancel method | Non‑renewal on web; email help@magoosh.com for deletion; cancel subscriptions in App Store/Google Play | Right to request cancellation and possible 14‑day cooling‑off depending on case |
| Refund window | 7‑day money‑back guarantee; Score Guarantee for eligible tests | Potential 14‑day statutory cooling‑off - may or may not apply to foreign digital services |
| Pricing currency | USD on official pages (convert to AED at purchase) | Consumers expect transparent AED pricing; confirm local store pricing when using mobile app stores |
After cancelling
Follow‑up actions
After cancelling or requesting a refund, keep all confirmation emails and case numbers from Magoosh or the app store.
If a refund is approved, monitor your payment method for the credited amount and any communication about processing time.
Helpful official links
- Magoosh official site: https://magoosh.com/
- Contact Magoosh support by email: help@magoosh.com
Address
Company mailing address
Magoosh Attn: Director of Operations
548 Market St PMB 44023, San Francisco, California 94104‑5401, USA
Support contact
Email for refunds, account deletion, and support: help@magoosh.com
Website for account management and product information: https://magoosh.com/
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.