Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Medentry service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Medentry: Easy Method
What is Medentry
Overview
Medentry is an online education provider that specialises in preparation for medical entry exams, primarily serving students in Australia. It offers courses, practice tests, mock exams and tutoring aimed at improving performance on tests such as the UCAT.
Service type
Services are delivered digitally through course access, question banks and timed mocks. MedEntry presents terms, pricing and refund information on its official sites and helpdesk pages.
How to cancel Medentry
Before you start
Check how you purchased the product (directly on MedEntry website or via a mobile app store). MedEntry's official Terms & Conditions do not describe a specific cancellation mechanism tied to App Store, Google Play, or via their website. See official terms for reference.
Step-by-step cancellation steps
- Identify purchase method: note the account email, order/invoice number and purchase date.
- Send a written cancellation request (email or letter). MedEntry requires written requests for refund consideration; make clear you wish to cancel and request confirmation.
- If you purchased via App Store or Google Play, manage and cancel the subscription through that store's subscription settings. MedEntry's documentation does not describe a separate in-app cancellation flow.
- If you prefer postal cancellation, send a signed letter including full purchase details to MedEntry's postal address (see Address section).
- Follow up by phone if you have a contact number on your purchase receipt or account, and ask for written confirmation of cancellation.
- Retain copies of all correspondence and confirmations until the cancellation and any refund or credit are finalised.
What happens when you cancel
Access and service duration
Cancelling a subscription typically stops future automatic renewals. Access to paid content may continue until the end of the paid period, depending on how the purchase was configured.
Account and data
MedEntry's public documentation does not set out detailed post-cancellation data-handling rules. Keep personal copies of important records and request confirmation of what will happen to your account and data when you cancel.
Will I get a refund?
Official refund policy
MedEntry's Refund/Return Policy states returns, refunds or exchanges are not provided except in exceptional circumstances at MedEntry's sole discretion. Refund requests must be made in writing within one week of purchase.
The policy notes an administration/banking surcharge of at least 20% for approved refunds, and that credit toward other MedEntry products may be offered instead of a cash refund.
Exceptions and practical points
- Refunds may be refused for changes of mind, unused services, or events outside MedEntry's control (for example changes by exam consortia).
- There is no mention in MedEntry's public policy of a 14‑day statutory cooling-off right.
- Submit written requests promptly and include full purchase details to improve chances of an outcome in your favour. See MedEntry's helpdesk for the policy: MedEntry refund policy.
Medentry plans and pricing
Pricing availability
No AED-specific pricing for MedEntry (2024/2025) could be found on MedEntry's public sites or app stores. Public pricing is presented in AUD, USD or GBP on their official pages.
How to get exact pricing
Contact MedEntry directly or check the official website for the latest currency and regional pricing details.
| Plan | Price (AED) | Notes |
|---|---|---|
| All plans | Contact for pricing | MedEntry lists prices in AUD, USD or GBP on its official site. Contact MedEntry for AED or regional pricing. MedEntry official site. |
Your consumer rights in United Arab Emirates
General protections
Consumers in the UAE have rights to clear information, fair contract terms and avenues to report misleading or unfair business practices via official government channels.
Practical steps in the UAE
- Contact MedEntry first in writing and request a formal response and confirmation of cancellation.
- If unresolved, escalate to UAE consumer protection authorities via the official government portal: UAE government - Consumer rights.
- Consider contacting your payment provider or bank about chargeback options if you paid by card and believe the charge is disputed.
Customer experiences
Positive feedback
- Some users report that MedEntry mock test scores align well with actual UCAT performance and that skill trainers are helpful.
- Other users praise the question bank design and perceived realism of practice tests compared with the real exam.
Negative feedback
- Complaints include inconsistent or inflated scoring that can make performance assessment difficult.
- Reports of overly difficult Verbal and Abstract Reasoning items, occasional content errors, and navigation/usability issues have been raised by some users.
Documentation checklist
Essential documents to prepare
- Purchase receipt or invoice (order number, date, amount).
- Account email/username used to register with MedEntry.
- Payment method details (last 4 digits of card or payment confirmation).
- Copy of the written cancellation/refund request you send (email or letter).
- Any replies from MedEntry (confirmation emails, support tickets).
Optional supporting documents
- Screenshots of the service access page or subscription settings.
- Evidence of technical problems (error messages) if claiming exceptional circumstances.
Common mistakes
Assuming automatic in-app cancellation
Example: a user assumes MedEntry will cancel a subscription made via a web account when they cancel the app - this can leave the subscription active. If you used an app store, cancel via that store's subscription settings.
Delaying written requests
Example: failing to submit a written refund/cancellation request within the one-week window specified in MedEntry's refund policy risks losing eligibility for any refund or credit. Send requests promptly and keep copies.
Comparative recap
At-a-glance comparison
| Aspect | MedEntry (verified) | Typical expectation / UAE context |
|---|---|---|
| Cancellation method | Not explicitly described in T&Cs for App Store/Google Play; written requests recommended. | Consumers often cancel via vendor support or the app store used for purchase; keep written proof. |
| Refund policy | Refunds only in exceptional circumstances; written request within one week; ≥20% admin fee may apply. | Vendors vary; UAE consumer channels can mediate unclear or unfair cases. |
| Pricing in AED | No AED-specific public pricing found; listed in AUD/USD/GBP. | International vendors may list other currencies; request regional pricing if needed. |
After cancelling
Next steps
Keep all correspondence and confirmations until the cancellation and any refund or credit are fully resolved. Monitor your bank/card statements for any refunded amounts or recurring charges.
Useful official links
- MedEntry official site
- MedEntry refund & return policy
- MedEntry terms & conditions
- UAE government - Consumer rights
Address
Office address
MedEntry (registered address): 51 Hudson Street, Fawkner VIC 3060, Australia.
How to send postal requests
If you choose to send a written cancellation or refund request by post, include full purchase details, your contact email and a dated signature. Retain proof of postage and copies of the letter.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.