Postclic unlimited subscription: promo at AED 3.83 for 48h with a mandatory first month at AED 208.25, then AED 208.25 per month without commitment
Cancel MEMRISE online
In 30 Seconds
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Memrise service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Memrise: Easy Method
What is Memrise
Overview
Memrise is a language-learning platform that combines gamified lessons, spaced repetition, and native-speaker clips to help learners build vocabulary and conversational skills.
Core features
It offers free courses and paid "Pro" subscriptions that unlock extra features such as advanced practice tools, offline mode, and progress tracking.
How to cancel Memrise
Cancel via web (recommended)
- Log in to your Memrise account in a browser at memrise.com.
- Go to Profile → Settings → Account, then click "Cancel Plan" to stop auto-renewal.
- Paid features remain active until the end of the paid period after cancellation.
Cancel via app stores (if purchased there)
- Apple App Store (iOS): Open Settings → [your name] → iTunes & App Store → View Apple ID → Subscriptions → select Memrise → Cancel Subscription.
- Google Play (Android): Open Google Play Store → Menu → Subscriptions → find Memrise → Cancel subscription.
Alternative methods
- Email or postal requests can be used where available, but the web/account method is preferred for speed and reliability.
- Keep confirmation screenshots or emails after cancelling for your records.
What happens when you cancel
Access after cancellation
When you cancel, your paid features remain available until the current billing period ends.
After the period ends, your account reverts to the free tier and premium features are removed.
Auto-renewal and charges
Cancelling stops future automatic renewals; it does not necessarily reverse charges already paid for the current period.
If you bought via Apple or Google, billing is managed by those stores and cancellations must be done there to stop renewals.
Data and progress
Your learning history and progress typically remain tied to your account; logging out or downgrading does not usually delete progress.
Export or back up any essential data if you are concerned about losing progress before making changes.
Will I get a refund?
Memrise web refund policies
- 30-day money-back guarantee: Full refunds may be requested within 30 days for Quarterly and Annual plans when purchased via the web.
- 14-day right: Memrise accepts refund requests within 14 days of activation for Monthly, Quarterly, and Annual plans where applicable.
App Store and Google Play exceptions
- Apple App Store purchases: Memrise cannot process refunds; you must request refunds through Apple.
- Google Play purchases: Google Play policies may apply; you may request refunds via your Google Play account.
Monthly plan refunds
Refunds for Monthly plans are generally only available within 14 days of purchase when handled via Memrise web support.
Always state your purchase date and provide proof of purchase when requesting a refund to speed up the review.
Memrise plans and pricing
Pricing table
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| Monthly Language Learning Plan | AED 91.99 | Monthly | Full access via Monthly Pro subscription |
| 3-Month Language Learning Plan | AED 69.99 | Quarterly (3 months) | Pro access for 3 months |
| Annual Language Learning Plan | AED 274.99 | Annual | Pro access for 12 months |
| 20% off Annual Pro | AED 219.99 | Annual (discounted) | 20% off on annual Pro plan |
| 30% off Annual Pro | AED 129.99 | Annual (discounted) | 30% off on annual Pro plan |
| Lifetime Plan | AED 750.00 | One-time payment | Lifetime Pro access |
| Lifetime Plan Offer | AED 299.99 | One-time payment (offer) | Discounted lifetime access |
| Lifetime Plan Offer | AED 374.99 | One-time payment (offer) | Discounted lifetime access |
| Memrise Subscription Offer | AED 167.99 | Unspecified | App Store subscription offer |
| Memrise Subscription Offer | AED 170.99 | Unspecified | App Store subscription offer |
| Memrise Subscription Offer | AED 309.99 | Unspecified | App Store subscription offer |
Pricing notes
Prices above are derived from in-app purchase listings for the UAE region and reflect App Store options and promotional offers.
Durations for some "Subscription Offer" items are unspecified; confirm exact terms during purchase.
Your consumer rights in United Arab Emirates
Local law summary
The UAE does not necessarily provide the same statutory consumer cancellation rights as the UK Consumer Contracts Regulations.
Local consumer protection is governed by UAE laws and the Dubai/Abu Dhabi consumer protection authorities for relevant complaints.
How this affects Memrise purchases
- Memrise's refund and cancellation policy applies to purchases made directly via memrise.com.
- Purchases through Apple App Store or Google Play are subject to those stores' refund policies rather than Memrise's direct refunds.
Practical advice for UAE residents
Check whether you purchased via the web, Apple, or Google, and follow the corresponding cancellation and refund route.
If in doubt about local consumer remedies, consult the UAE consumer protection authority website for guidance on formal complaints.
Customer experiences
Positive feedback
Many users (including in the UAE) praise Memrise for being engaging, easy to use, and effective due to spaced repetition and native-speaker clips.
Reviews on sites like Capterra highlight the app’s friendly interface and helpful audio/video content.
Negative feedback
Some users have reported billing issues, difficulties cancelling, and problems with progress being lost after account changes.
Trustpilot reviews show a range of concerns including slow support responses and disputes over refunds or access.
Takeaway
- Most learners enjoy the core product; but if you have billing or progress issues, gather evidence and contact support promptly.
- Purchases via third-party stores require contacting those stores for billing disputes and refunds.
Documentation checklist
What to prepare before contacting support
- Account email or username used to register with Memrise.
- Order ID or transaction reference from the confirmation email or store receipt.
- Purchase date and amount (AED) and the payment method used.
Helpful supporting items
- Screenshots of receipts, subscription status, or error messages.
- Device details (iOS/Android/web), app version, and any correspondence with support to date.
Common mistakes
Cancelling on the wrong platform
Example: cancelling via the Memrise website when the subscription was purchased through Apple will not stop App Store billing.
Always confirm the original purchase channel before cancelling.
Assuming an immediate refund
Example: stopping auto-renewal does not automatically refund the current period; refunds follow specific policy windows.
Request refunds promptly and provide proof of purchase when required.
Not saving confirmation
Example: failing to save cancellation confirmation emails can make disputes harder to resolve with support or app stores.
Always keep screenshots or emails showing cancelled status and any support ticket numbers.
Comparative recap
Quick comparison table
| Method | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Web (direct on Memrise) | Account → Settings → Account → Cancel Plan | Refunds: Quarterly/Annual (30-day), Monthly (14-day) | Preferred method; refunds via Memrise support if eligible. |
| Apple App Store (iOS) | iPhone Settings → [your name] → Subscriptions → Memrise → Cancel | Refunds handled by Apple, Memrise cannot refund | Must request refund from Apple if needed. |
| Google Play (Android) | Google Play Store → Menu → Subscriptions → Memrise → Cancel | Refunds handled by Google Play policies | Can also cancel via Memrise web account for some cases; check your purchase source first. |
How to choose
If you purchased on the web, use Memrise account settings and the Memrise refund route for the best chance of a web refund.
If purchased via Apple or Google, manage subscriptions and refund requests through those stores to prevent double-billing.
After cancelling
Check confirmations and billing
- Save any cancellation confirmation emails or in-app screenshots showing the subscription has been cancelled.
- Monitor your bank or card statements to ensure renewals have stopped at the next billing date.
Useful official links
- Memrise homepage: https://www.memrise.com/
- Manage Apple subscriptions: Apple - Manage Subscriptions
- Google Play subscriptions help: Google Play - Cancel a subscription
Contacting Memrise
For web refunds or account support, use Memrise's official help/contact options on the Memrise site.
Provide the documentation checklist items when you contact support to speed up resolution.
Address
Postal address
Memrise, 3-5 Fashion Street, E1 6PX, London
Registered office
Use the address above for any formal postal correspondence related to account or billing disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.