Motortrend

Cancel MOTORTREND online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

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Termination letter drafted by a specialized lawyer
Sender
Motortrend
Customer Service Dept., MotorTrend Magazine, PO Box 5173
50950 Boone United States
support@carxs.com
Subject: Cancellation of Motortrend contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Motortrend service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Motortrend
Customer Service Dept., MotorTrend Magazine, PO Box 5173
50950 Boone , United States
support@carxs.com
REF/2025GRHS4

cancellation Motortrend: Easy Method

What is MotorTrend

Service overview

MotorTrend is an automotive-focused subscription service offering shows, documentaries, reviews and digital magazine issues.

It is available via MotorTrend's website, and as in‑app purchases through Apple App Store and Google Play, depending on the product.

Types of subscriptions

Products include MotorTrend magazine digital subscriptions and streaming/OnDemand content (MotorTrend+, MotorTrend on Demand).

How you subscribed (web, Apple, Google) determines the cancellation and refund route.

How to cancel MotorTrend

Cancel on the MotorTrend website (web subscription)

  • Log into your MotorTrend account at the website.
  • Go to Account Settings → Subscription or Manage Subscription.
  • Click "Cancel Subscription" and follow prompts. Cancel at least 24 hours before renewal.
  • Expect cancellation to take effect at the end of the current billing period; there is no immediate refund for web subscriptions.

Cancel via App Store (iOS) or Google Play (Android)

  • iOS: Manage subscriptions in your Apple ID settings or visit reportaproblem.apple.com to request help/refunds.
  • Android: Open Google Play → Payments & subscriptions → Subscriptions and cancel, or use Google Play support for refund requests.
  • Apple and Google handle cancellations and refunds according to their own policies.

Alternate contact methods

  • Email or account portal tickets via MotorTrend support if web cancellation tools fail.
  • Postal mail option for formal requests: Customer Service Dept., MotorTrend Magazine, PO Box 5173, Boone IA 50950.
  • Preferred method for speed and confirmation: online account portal cancellation.

What happens when you cancel

Access after cancellation

If you cancel a web subscription, access typically continues until the end of the paid period.

For in‑app subscriptions, access rules follow Apple/Google billing - usually access remains until period end after a successful cancellation.

Renewal and billing

Cancelling prevents future automatic renewals. You must cancel at least 24 hours before the renewal date to avoid the next charge for web subscriptions.

Charges already billed are generally not reversed for MotorTrend web subscriptions.

Account and data retention

Your account may remain active for sign-in; content or billing data retention follows MotorTrend's terms and privacy policy.

If you wish data deletion, submit a request through MotorTrend support and reference applicable privacy rights.

Will I get a refund?

MotorTrend web subscription refunds

MotorTrend's Terms of Use state there are no refunds for cancelled web subscriptions; you retain access until period end.

Refunds are not issued simply because you cancelled early.

Merchandise returns and fees

  • Returns of merchandise from the MotorTrend store may incur a convenience fee (e.g., a $5 fee) and shipping is not refundable.
  • See MotorTrend store returns for the official process: MotorTrend store returns.

App Store and Google Play refunds

  • Apple processes refund requests and cancellations through your Apple ID or reportaproblem.apple.com. Timelines vary by case.
  • Google Play refund policies are handled via Google; see official guidance: Google Play refunds.
  • Refunds for accidental purchases are possible but depend on Apple/Google approval and timing (often within 24 - 48 hours for simple cases).

MotorTrend plans and pricing

Pricing overview

The following AED prices reflect the UAE App Store listing for the MotorTrend Digital Magazine (early 2026).

MotorTrend streaming (MotorTrend+, OnDemand) AED pricing was not directly available in the verified listing.

Plan Price (AED) Period Features
Monthly Subscription - Motor Trend Magazine AED 59.99 per month Monthly Access to monthly digital issues of Motor Trend magazine
Annual Subscription - Motor Trend Magazine AED 44.99 per year Annual Access to 12 digital issues (1 year) of Motor Trend magazine
Alternative Annual - Motor Trend Magazine AED 74.99 per year Annual Alternative pricing tier for 1 year of digital issues
iPad Edition - Motor Trend Magazine AED 24.99 Single Issue Single-issue iPad edition purchase

Your consumer rights in United Arab Emirates

Relevant UAE laws

Consumers in the UAE are protected under Federal Law No.15/2020 and Federal Decree‑Law No.14/2023 governing tech-based commerce and consumer rights.

These laws require accurate display of terms, safe payments, and complaint mechanisms for digital services that are faulty or misdescribed.

Refund and non‑returnable digital content

  • One‑time use digital products (such as streaming content) are generally non‑returnable once accessed under the UAE rules.
  • Refunds may be available if the service is defective, misdescribed, delayed, or contract terms were not met.

Where to find the law

Official UAE legislation for the relevant decree is available from the UAE government legislation portal: UAE legislation.

If you believe your consumer rights were breached, retain receipts and file formal complaints with the merchant and, if needed, UAE consumer protection authorities.

Customer experiences

Positive feedback themes

Some users praise MotorTrend content and the value of specific shows and magazine issues.

Occasional promotional grandfathered rates have been reported by long‑term subscribers.

Common complaints

Reported problems include difficulty cancelling, billing errors (multiple charges), login or migration issues, and slow customer support responses.

Issues often arise when subscriptions move between platforms (e.g., migration to aggregated services) or when users are unsure which store charged them.

How this affects you

Knowing your subscription origin (MotorTrend site vs Apple vs Google) greatly speeds resolution.

Document dates, receipts and screenshots to support any dispute with billing or access.

Documentation checklist

Essential items to prepare

  • Account email and username used for the MotorTrend subscription.
  • Order number or transaction ID from the receipt or bank statement.
  • Subscription start and renewal dates, and the platform used (Web / Apple / Google).

Optional supporting evidence

  • Screenshots of subscription page, billing charges, and cancellation attempts.
  • Copies of support ticket threads, emails, or in‑app messages.
  • Device information (iOS/Android, app version) if technical issues occurred.

Common mistakes

Canceling from the wrong platform

Example: attempting to cancel in the MotorTrend app when the subscription was purchased through Apple or Google will not stop renewals.

Always check your payment statement to identify the billing provider before cancelling.

Missing the cancellation window

Example: cancelling within 24 hours of renewal for web subscriptions can still result in the next charge; MotorTrend requires at least 24 hours' notice.

Set calendar reminders well before the renewal date to avoid unintended charges.

Not gathering evidence

Example: failing to save receipts or screenshots slows dispute resolution and may limit refund possibilities under UAE law or app store policies.

Collect and store transaction IDs and communication records immediately after billing or service issues.

Comparative recap

Quick side‑by‑side

Aspect MotorTrend (Web) Apple App Store (iOS) Google Play (Android)
How to cancel Account Settings → Cancel Subscription on website Apple ID Subscriptions or reportaproblem.apple.com Google Play → Payments & subscriptions → Subscriptions
Refund policy No refunds for web subscriptions; access until period end Refunds handled by Apple case-by-case Refunds handled by Google; timelines vary
Timing to avoid renewal Cancel ≥24 hours before renewal Cancel before next billing cycle per Apple timing Cancel before next billing cycle per Google timing
Support route MotorTrend account portal or support articles Contact Apple Support or use Apple report portal Contact Google Play support or use report tools

After cancelling

Check access and billing

Confirm you still have access until the period end and verify no further charges on your statement.

If you see unexpected charges, gather documentation and contact the billing provider quickly.

Useful official links

Escalation steps

If MotorTrend or the app store cannot resolve the issue, consider lodging a complaint with UAE consumer protection authorities or seeking legal advice.

Keep all receipts, communications and timestamps for any formal complaint.

Address

Postal contact

Customer Service Dept., MotorTrend Magazine

PO Box 5173, Boone IA 50950

Notes on contacting by mail

When sending postal requests, include your account email, subscription details, and a clear request to cancel or seek refund as applicable.

Allow time for postal processing and follow up via the account portal or support channels for confirmation.

FAQ

To cancel your MotorTrend web subscription, log into your account, go to Account Settings, select Subscription, and click 'Cancel Subscription'. Make sure to cancel at least 24 hours before your renewal date.

No, MotorTrend's Terms of Use state that there are no refunds for cancelled web subscriptions; you will retain access until the end of your current billing period.

After cancelling your MotorTrend subscription, you will continue to have access until the end of the current billing period, regardless of whether you subscribed via the website or an app.

If you subscribed through the Apple App Store, you can cancel by managing your subscriptions in your Apple ID settings or by visiting reportaproblem.apple.com to request help.

For a formal cancellation request via postal mail, you can send it to Customer Service Dept., MotorTrend Magazine, PO Box 5173, Boone IA 50950.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.