Postclic premium unlimited: promotional offer at AED 3.83 for 48h, then AED 208.25 per month without commitment
Cancellation service #1 in UAE
cancellation Vidangel: Easy Method
What is VidAngel
Service overview
VidAngel is a subscription-based streaming service that lets viewers apply customizable content filters to movies and TV shows, enabling skipping or muting of specific scenes or language.
The service integrates with major streaming platforms and offers family-friendly viewing controls across devices.
Main features
Key features include detailed filtering options, personalized filter presets, and a queue for filtered playback.
VidAngel publishes service information and support articles on its official site and help center.
How to cancel VidAngel
Cancel via the VidAngel website
- Log in at VidAngel.com.
- Go to Profile → Account → Cancel Subscription and follow the on-screen prompts to confirm.
- After confirming, you should see a cancellation confirmation; access continues until your billing period ends.
- Official guidance: VidAngel cancel article.
Cancel via app stores and devices
- Google Play: Cancel in the Google Play app or at Google Play subscriptions (Payments & subscriptions → Subscriptions → VidAngel). See Google Play support for details.
- Apple App Store: Cancel through your Apple ID subscriptions - VidAngel cannot cancel Apple-managed subscriptions for you.
- Roku: Cancel via your Roku device (VidAngel channel → * → Manage subscription → Turn off auto-renew) or at Roku.com.
- Use platform support pages for step-by-step instructions: Google Play, Apple, or Roku support.
What happens when you cancel
Access and billing
When you cancel a web subscription, access typically continues until the end of the current billing cycle.
For platform-managed subscriptions (Apple, Google Play, Roku), access terms follow the platform's rules; billing stops at the next renewal period after cancellation.
Account and data retention
Account information generally remains available unless you request account deletion; cancellation stops recurring charges but may not erase saved preferences or history.
To remove account data, contact VidAngel Support or follow the account deletion instructions in the help center.
Will I get a refund?
VidAngel web subscriptions
- VidAngel offers a 30-day money-back guarantee for new web customers; request a full refund through VidAngel Support within 30 days.
- Refer to VidAngel's refund policy for eligibility and how to submit a refund request: VidAngel Refund Policy.
App Store, Google Play, and Roku purchases
- Subscriptions purchased through Apple, Google Play, or Roku are governed by those platforms' refund policies.
- To request refunds for platform purchases, contact the platform directly: Apple processes Apple purchases, Google handles Google Play refunds, and Roku handles Roku refunds.
VidAngel plans and pricing
Pricing availability
VidAngel publishes pricing only in USD on its site and does not provide AED-specific pricing publicly for the UAE.
If you are in the United Arab Emirates, you may need to convert USD to AED or check your app store’s local pricing.
Contact for exact pricing
For current plan details or billing questions, check your VidAngel account page or contact VidAngel Support.
| Plan | Price / Note |
|---|---|
| Subscription | Contact for pricing (VidAngel lists prices in USD on its site; no AED-specific public pricing) |
Your consumer rights in United Arab Emirates
Statutory rights under UAE law
Under Federal Law No. 15 of 2020 on Consumer Protection, consumers generally have a 14-day right of withdrawal for online purchases of services unless an exemption applies.
This statutory right operates separately from any vendor refund or guarantee policy and may provide additional remedies.
Practical steps for UAE customers
- If VidAngel’s published policy does not address your situation, you may raise a complaint with local consumer protection authorities in the UAE.
- Keep records of transactions, communications, and screenshots to support any claim with VidAngel or UAE authorities.
Customer experiences
Positive feedback
Many users praise VidAngel’s detailed and customizable filtering for family-friendly viewing and the ability to tailor filters to personal preferences.
Some customers value the concept and the filtering capability for safer viewing experiences.
Common complaints
Reported issues include app instability (crashes, playback problems), inconsistent device support, and difficulties when casting to TVs or streaming devices.
Users have also noted frustrations with browsing, missing features after updates, and occasional difficulty validating streaming services.
Documentation checklist
What to gather before cancelling or requesting a refund
- Account email and username used with VidAngel.
- Subscription or order ID, billing dates, and payment method details.
- Screenshots of billing statements, subscription pages, or error messages if relevant.
Where to submit your documents
- For web subscriptions, submit requests via VidAngel Support or the help center.
- For Apple, Google Play, or Roku purchases, use the respective platform support channels and include the same documentation.
Common mistakes
Cancelling on the wrong platform
A frequent error is cancelling on VidAngel.com when the subscription is billed by Apple, Google Play, or Roku.
If the platform billed the subscription, you must cancel through that platform’s subscription settings to stop renewals.
Assuming refunds are automatic
Do not assume cancellation automatically triggers a refund; refunds follow VidAngel’s or the platform’s specific policies and may require a separate request.
Check the applicable refund policy and submit any necessary refund requests within the stated timeframes.
Comparative recap
Quick method comparison
The table below summarizes where to cancel, who handles refunds, and what happens to access after cancellation.
At-a-glance summary
| Method | Where to cancel | Refund handled by | Access after cancel |
|---|---|---|---|
| Web (VidAngel.com) | VidAngel Account → Cancel Subscription | VidAngel (30-day money-back for new web customers) | Access until end of billing cycle |
| Google Play | Google Play app or website → Subscriptions | Google Play | Access per Google Play terms |
| Apple App Store | Apple ID Subscriptions (iOS or account) | Apple | Access per Apple terms |
| Roku | Roku device (Manage subscription) or Roku.com | Roku | Access per Roku terms |
After cancelling
Useful links
- VidAngel main site: https://www.vidangel.com/
- VidAngel help center (cancellations & refunds): https://help.vidangel.com/hc/en-us
- Google Play subscriptions support: Google Play subscriptions
- Apple subscriptions support: Manage subscriptions on Apple
- Roku manage subscriptions: Roku subscription management
Next steps after cancellation
Save confirmation emails or screenshots proving cancellation and any refund correspondence for your records.
If you are in the UAE and believe statutory consumer rights apply, gather documentation and contact local consumer protection authorities if needed.
Address
Company headquarters
VidAngel, 295 West Center Street, Provo, UT 84601, United States.
Contacting support
For account, cancellation, or refund inquiries, use the VidAngel help center: https://help.vidangel.com/hc/en-us.
If your purchase was made through Apple, Google Play, or Roku, contact the respective platform for billing and refund support.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Sultan Al Marzooqi
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.