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Cancel VIMEO
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Vimeo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Vimeo: Simple Process
What is Vimeo
Service overview
Vimeo is a video-hosting and streaming platform for creators and businesses to upload, share, and monetise high-quality videos.
It offers a free Basic tier plus several paid plans (Plus, Pro, Starter, Standard, Advanced) with additional storage, features, and analytics.
Where Vimeo is used
Vimeo is used globally for portfolio hosting, private team sharing, embedded video players, and video-on-demand sales.
Users in the United Arab Emirates access Vimeo via the web, iOS App Store, and Google Play Store.
How to cancel Vimeo
Cancel when you purchased on the web (vimeo.com)
- Log in to your Vimeo account at vimeo.com.
- Go to Account Settings → Billing → Membership plan → Cancel subscription.
- Confirm cancellation; automatic renewal stops but paid features remain until the billing period ends.
Cancel when you purchased via mobile apps
- Apple App Store purchases must be cancelled through your iOS device's App Store subscription settings or via Apple Support: Cancel subscriptions (Apple).
- Google Play purchases must be cancelled through the Google Play Store subscriptions settings or via Google Play support: Cancel subscriptions (Google Play).
What happens when you cancel
Access and features
Cancelling a paid Vimeo subscription stops automatic renewal but does not immediately remove paid features.
You retain paid features until the end of the current billing cycle for web purchases.
Data and account status
Your uploaded videos, settings, and account data remain in your Vimeo account after cancelling, subject to the limits of your new (downgraded) plan.
If you downgrade to a free plan, assets exceeding free limits may be restricted or require you to re-upgrade to restore full functionality.
Will I get a refund?
Refund policy for web subscriptions
Vimeo states monthly web subscriptions can be refunded within 3 days of purchase; yearly web subscriptions within 14 days.
To request a refund for a web purchase, contact Vimeo support via their official support channels.
Refunds for app-store purchases and VOD
- Apple App Store refunds must be requested from Apple Support; Vimeo cannot process these: Request a refund from Apple.
- Google Play refunds can be requested via Google Play support or via Vimeo support.
- Vimeo On Demand (VOD) purchases are generally final and non-refundable, though Vimeo may issue refunds at its discretion.
Vimeo plans and pricing
Pricing table (UAE)
| Plan | Price (AED) | Period | Features / Notes |
|---|---|---|---|
| Vimeo Plus Monthly | AED 44.99 | Monthly | 5 GB/week |
| Vimeo Plus Annual | AED 309.99 | Annual | Paid yearly |
| Vimeo Pro Monthly | AED 94.99 | Monthly | Paid monthly |
| Vimeo Starter Monthly | AED 79.99 | Monthly | Entry paid tier |
| Vimeo Standard Monthly | AED 149.99 | Monthly | Paid monthly |
| Vimeo Starter Annual | AED 599.99 | Annual | Paid yearly |
| Vimeo Standard Annual | AED 1,199.99 | Annual | Paid yearly |
| Vimeo Advanced Annual | AED 3,499.99 | Annual | Paid yearly |
| Vimeo Advanced Monthly | AED 499.99 | Monthly | Paid monthly |
Pricing notes
Prices listed reflect in‑app purchase pricing for the UAE as of the stated data source and may change over time.
Always confirm current pricing in your App Store, Google Play Store, or at vimeo.com before purchasing.
Your consumer rights in United Arab Emirates
Cooling-off and returns
UAE consumer protections may provide a cooling-off period for online services, commonly understood as 14 days for certain purchases.
Vimeo's stated refund windows (3 days monthly, 14 days annual for web purchases) are internal policies and may align loosely with local expectations.
What to do if support fails
- Keep records of your purchase, cancellation confirmation, support tickets, and communication timestamps.
- If Vimeo support does not resolve a dispute, you can escalate to the UAE Ministry of Economy Consumer Protection: UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
Some UAE users praise Vimeo for professional tools, group sharing, and video creation ease.
Vimeo's feature set and player quality are frequent positive points in user reviews.
Negative feedback
Common complaints include slow or unresponsive customer service and perceived difficulty cancelling, especially for users who purchased via different platforms.
Several users report delays or challenges with refunds and occasional post-cancellation charges; keep documentation if you encounter these issues.
Documentation checklist
What to gather before contacting support
- Account email and Vimeo username.
- Invoice or payment receipt showing date and amount.
- Subscription type and where it was purchased (web, Apple App Store, Google Play).
- Cancellation confirmation (screenshot) and any support ticket numbers.
Additional helpful items
- Transaction ID from your card or app-store receipt.
- Screenshots of billing activity and the membership page showing status.
- Dates of attempted cancellations and any error messages.
Common mistakes
Cancelling in the wrong place
Users often attempt to cancel App Store or Google Play subscriptions via Vimeo's website; those must be cancelled in the respective store.
If you bought via Apple, use your iPhone/iPad settings or Apple Support to cancel; Vimeo cannot do it for you.
Assuming refunds are automatic
Many expect an immediate refund after cancellation. Vimeo’s web refunds require a request and are only available within specified time windows.
For app-store purchases, refunds are handled by Apple or Google, not Vimeo, and timelines differ.
Comparative recap
Quick comparison
| Item | Web purchase (vimeo.com) | Apple App Store | Google Play |
|---|---|---|---|
| Where to cancel | Account Settings → Billing → Cancel | Cancel in iOS App Store subscriptions | Cancel in Google Play Store subscriptions |
| Refunds | 3 days (monthly), 14 days (annual) - request via Vimeo support | Request via Apple Support | Request via Google Play or Vimeo support |
| Support contact | Vimeo support via help pages | Apple Support | Google Play Help |
| Common issues | Billing-cycle confusion, downgrade limits | Refund handled by Apple, delays possible | Refund routes vary; may involve Google or Vimeo |
After cancelling
Verify cancellation
Save any cancellation confirmation emails or screenshots of the membership page showing the cancelled status.
Check your next billing date and bank/card statement to ensure no further charges occur.
Useful official links
- Vimeo help articles: https://help.vimeo.com/
- How to cancel a Vimeo subscription (help article): How to cancel my Vimeo subscription
- Vimeo refunds information: Refunds for Vimeo subscriptions
- Contact Vimeo Support: https://vimeo.com/help/contact
- Apple refund & subscription help: Apple subscriptions
- Google Play subscriptions & refunds: Google Play subscriptions
- UAE Consumer Protection (Ministry of Economy): Consumer Protection - UAE Ministry of Economy
Address
Corporate address
C/O THE CORPORATION TRUST COMPANY CORPORATION TRUST CENTER 1209 ORANGE ST WILMINGTON, Delaware (US-DE), 19801 UNITED STATES
Support contacts reminder
For subscription changes and refunds, use the platform where you purchased the subscription (web, Apple, or Google Play).
Keep documentation and escalate to UAE consumer authorities if you cannot resolve a dispute with Vimeo support.