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cancellation Yourscoreandmore: Easy Method
What is Yourscoreandmore
Service overview
Yourscoreandmore is a subscription-based finance service that offers credit score monitoring, financial insights, and personalized recommendations to help users improve credit health.
The service operates on recurring plans (trial, monthly, multi‑month, annual) and is managed from the company’s U.S. site and support channels.
How the service is delivered
Access is provided online through the secure.YourScoreAndMore.com platform after registration and payment.
Billing and legal terms reference U.S. law in their published terms of use and refund pages.
How to cancel Yourscoreandmore
Primary (recommended) method - Email
- Compose an email to [email protected].
- Subject line: "Cancel my subscription immediately". Include full name, account email, and last four digits of the payment method.
- Request explicit confirmation of cancellation and a stop to future charges.
Alternative methods - Phone and contact form
- Call +1‑888‑387‑10890 during customer service hours: Mon - Fri 6 am - 6 pm PST; Sat - Sun 9 am - 5 pm PST.
- Use the online contact form on the official site if available; follow the form with an email for a written record.
- Note: App Store / Google Play self‑service cancellation is not documented in the provider’s official terms; direct contact is the documented route.
What happens when you cancel
Access and service termination
After confirmed cancellation, your subscription should not renew at the next billing date.
Access to paid features may continue until the end of the paid period, depending on the company policy; request clarification in your cancellation confirmation.
Data, account and billing effects
Your account data may remain on the service according to their privacy policy; ask for data deletion if required under local law.
If cancellation is not acknowledged in writing, save all communication and billing records to dispute future charges if necessary.
Will I get a refund?
Company refund policy (general)
Yourscoreandmore’s terms do not guarantee a statutory 14‑day cooling‑off refund; refunds are discretionary according to their published refund page.
They require a formal refund application by mail or fax with supporting documentation for consideration.
How to apply and common exceptions
- Submit a refund application by mail or fax with a copy of the bill, a clear reason (duplicate payment, fraud, service never worked), and any supporting evidence.
- Small trial charges (for example, USD 1 trials) have been disputed by users; refunds in those cases have sometimes been refused.
- Preserve all receipts and written correspondence when requesting a refund.
Yourscoreandmore plans and pricing
Summary of published prices
Below are the prices listed on the provider’s published materials in USD. No AED‑specific pricing was found.
For accurate AED conversions, use the current exchange rate at the time of purchase.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Monthly Membership (post‑trial) | USD 39.94 | Monthly | 7‑day trial for USD 1.00, then monthly billing of USD 39.94 |
| 6‑Month Membership | USD 99.00 | Every six months | 14‑day trial, then billed USD 99.00 every six months |
| Annual Membership | USD 179.00 | Annual (one‑time) | Billed once for one year access |
Your consumer rights in United Arab Emirates
Overview of UAE consumer protection
The UAE Consumer Protection Law generally requires clear cancellation policies, transparent pricing, and a cooling‑off period for certain digital purchases.
Consumers in the UAE may be entitled to refunds or remedies if terms are unfair or not clearly disclosed.
How this applies to Yourscoreandmore
Yourscoreandmore’s published terms reference California law and arbitration and do not explicitly cite UAE consumer protections.
If the service does not respect UAE rights, you can file a complaint with the UAE Ministry of Economy’s consumer protection authority.
Official UAE consumer information: https://www.economy.gov.ae.
Customer experiences
Positive reports
Some users report successful and quick cancellations when contacting support directly and receiving confirmation in a short time.
These cases indicate cancellation can work if you obtain documented confirmation.
Negative reports
Multiple users have reported difficulty cancelling, recurring charges, and disputes over refunds, including small trial refunds being refused.
Common complaints include needing to call by phone, lack of clear online self‑service cancellation, and slow or no refunds.
Documentation checklist
Required items for cancellation and refund requests
- Full name and account email used to register.
- Order number, invoice or billing statement showing the charge.
- Date of charge and last four digits of the card used.
- Clear written request stating "Please cancel my subscription immediately and stop all future charges."
Additional supporting documents for refunds
- Copy of bank or card statement showing the charge.
- Evidence of attempted prior cancellations (emails, call logs).
- Explanation and evidence for refund reason (duplicate charge, fraud, service failure).
Common mistakes
Assuming app store cancellation applies
Many users assume cancelling via Apple or Google Play will stop charges, but Yourscoreandmore’s terms do not document App Store/Play self‑service cancellation.
Always confirm the vendor accepts app store cancellations and get written confirmation.
Not keeping written proof
Users who only make verbal phone requests often have difficulty proving cancellation later.
Always follow up calls with an email and save confirmation messages and billing statements.
Comparative recap
Quick method comparison
The table below summarizes cancellation routes, ease, and practical notes to help choose the fastest approach.
| Method | How to use | Ease | Notes |
|---|---|---|---|
| Send cancellation email to [email protected] with account details | High (recommended) | Creates a written record; request confirmation | |
| Phone | Call +1‑888‑387‑10890 during PST support hours | Medium | Faster response but get written confirmation after the call |
| Online contact form | Submit form on official site, then follow up by email | Variable | Use email follow‑up to create a permanent record |
| App Store / Google Play | Not documented in provider terms as an accepted cancellation route | Low | Do not rely on app store cancellation alone; contact provider directly |
After cancelling
Confirmations and follow‑up
Wait for written confirmation of cancellation and save it with your billing records.
If charges continue after confirmation, prepare a dispute with your bank and file a complaint with UAE consumer protection if needed.
Helpful official links
- Yourscoreandmore refund information: https://secure.yourscoreandmore.com/refund.html
- Yourscoreandmore terms of use: https://secure.yourscoreandmore.com/terms-of-use.html
- UAE consumer protection (Ministry of Economy): https://www.economy.gov.ae
Address
Mailing address
YourScoreAndMore.com Attention: Legal and Accounting Department
310 North Westlake Blvd., Suite 200, Thousand Oaks, CA 91362, USA
Support contact
Email: [email protected]
Phone: +1‑888‑387‑10890 (service hours: Mon - Fri 6 am - 6 pm PST; Sat - Sun 9 am - 5 pm PST)
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Written by Rashid Al Otaibi
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.