Cancel Yourscoreandmore: Easy Method

What is Yourscoreandmore

Overview

YourScoreAndMore is an online credit‑reporting / credit‑monitoring service that offers subscription memberships with trial periods and automatic billing.

Subscription model

Memberships include Monthly, 6‑Month, and Annual options and are billed in US dollars. Billing continues automatically until the user cancels.

How to cancel Yourscoreandmore

Primary cancellation methods

• Email: contact [email protected] and request cancellation, keeping a copy of your sent message.
• Phone: call customer support at (800) 950‑1840 to request cancellation; note the time, date and name of the agent.
• Contact form: use the site’s Contact‑Us form (visit the secure site) and state you wish to cancel immediately.

Practical step‑by‑step

• 1) Find your account details: subscription plan, registration email, and transaction dates.
• 2) Contact support by email and phone (use both if possible) and state “Please cancel my subscription immediately.”
• 3) Save confirmations: keep replies, screenshots, call notes and any cancellation IDs.
• 4) Monitor your card or PayPal for further charges for at least one billing cycle and follow up if billing continues.
• 5) If online cancellation fails, escalate: ask for written confirmation or submit a formal complaint to your bank or consumer agency if required.

What happens when you cancel

Access after cancellation

Cancellation typically stops future automatic billing but does not always remove access immediately. Access rules depend on the plan and the company’s terms.

Renewals and data

Memberships auto‑renew until cancelled per the Terms of Use. Your account data may remain on file; request deletion explicitly if desired.

Will I get a refund?

Official policy

The Terms of Use do not promise a general refund policy and set out automatic billing after trials. Refunds are not guaranteed by the posted terms.

Exceptions and reported practice

• Some records show refunds issued as a one‑time courtesy after contacting support and completing a refund application.
• Pre‑authorisations (holds such as small verification amounts) are not actual charges and are generally not refundable because they are not completed transactions.
• Users report inconsistent outcomes: some receive refunds, others are told refunds are not provided or must complete burdensome procedures (mail/fax forms).

Yourscoreandmore plans and pricing

Plans at a glance

The company lists prices in US dollars. Final NZD cost will depend on exchange rates and the billing processor used.

Pricing table

Your consumer rights in New Zealand

Fair Trading Act and expectations

Under the Fair Trading Act, suppliers must provide clear, truthful information about services and pricing. Misleading or deceptive statements about trials and billing may breach the Act.

Remedies and complaints

• Complain to the Commerce Commission or Consumer NZ if you suspect misleading conduct.
• Use the Disputes Tribunal for unresolved disputes under its monetary limits, or contact your bank/card issuer to dispute unauthorised or recurring charges.
• If a company uses hard‑to‑cancel subscriptions, you may seek remedies or request assistance from consumer protection agencies.

Customer experiences

Positive reports

A small number of customers reported satisfactory information and that cancellations were eventually processed when they escalated the request.

Negative reports

• Many reviewers report being charged after a $1 trial and then experiencing difficulty cancelling.
• Complaints include online cancellation failures, recurring charges after cancellation attempts, and burdensome refund procedures.

Documentation checklist

What to collect before contacting support

• Account email, username, and plan details (trial start date, billing dates).
• Payment receipts or card/PayPal transaction records showing charges.
• Screenshots of account pages, terms of use, and any failed cancellation attempts.

What to keep after cancellation

• All email replies from support, call notes with dates/times/agent names, and any cancellation confirmation or reference number.
• Bank or PayPal statements showing continued billing (if any) for dispute evidence.

Common mistakes

Assuming online cancel buttons always work

Users frequently assume the website’s cancel link will stop billing immediately. Reviews indicate the online interfaces can fail or lead to dead‑end pop‑ups.

Not recording cancellation attempts

Failing to keep written confirmation or call notes makes it harder to dispute further charges. Always save emails and take screenshots.

Comparative recap

Quick comparison

The table below summarises the key differences between plans, billing behaviour and typical refund likelihood based on available records.

Comparison table

After cancelling

Monitor your accounts

• Check your bank or PayPal statement for at least one billing cycle to ensure no further charges appear.
• If you still see charges, contact support immediately and escalate with your bank if necessary.

Helpful links and next steps

• YourScoreAndMore Terms of Use - for billing and membership terms.
• New Zealand Commerce Commission - guidance on unfair trading practices.
• Consumer Protection (MBIE) - rights and complaint options in New Zealand.
• Contact your bank or card issuer to dispute unauthorised or recurring charges if support does not resolve the issue.

Address

Postal address (US headquarters)

YourScoreAndMore.com Attention: Legal and Accounting Department

310 North Westlake Blvd., Suite 200, Thousand Oaks, CA 91362, United States

Support contact

Email: [email protected]

Phone: (800) 950‑1840