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Minecraft

MINECRAFT online kündigen

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Minecraft
Söder Mälarstrand 43
SE‑11825 Stockholm Sweden
support@minecrafthelp.zendesk.com






Vertragsnummer:

An:
Kündigungsabteilung – Minecraft
Söder Mälarstrand 43
SE‑11825 Stockholm

Betreff: Vertragskündigung – Benachrichtigung per zertifizierter E-Mail

Sehr geehrte Damen und Herren,

hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Minecraft. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.

Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:

– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.

Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.

Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:

– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.

Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.

Mit freundlichen Grüßen,


25/01/2026

zum Behalten966649193710
Empfänger
Minecraft
Söder Mälarstrand 43
SE‑11825 Stockholm , Sweden
support@minecrafthelp.zendesk.com
REF/2025GRHS4

cancellation Minecraft: Easy Method

What is Minecraft

Overview

Minecraft is a sandbox game that lets players build, explore, and play in procedurally generated block worlds. It is available in multiple editions and across many platforms.

Editions and services

Editions include Java and Bedrock (console, PC, mobile) and ancillary services such as Minecraft Realms (subscription) and the Marketplace (tokens/Minecoins).

How to cancel Minecraft

Cancellation by platform

  • App Store (Apple): Use Apple’s subscription and purchase management via the App Store or contact Apple Support for in-app purchase refunds; Apple handles refund requests case-by-case.
  • Google Play: Use the Google Play "Report a problem" workflow within applicable windows (typically 48 hours for apps; up to 7 days for some content) to request cancellation or refunds.
  • Microsoft / Web / Mojang (Minecraft.net): Cancel through the account/store used to buy the subscription (Microsoft account for Microsoft purchases). Logging into account management is the standard route to stop renewals.

Steps to cancel Realms and subscriptions

  • Log in to the platform where you subscribed (Microsoft account, App Store, Google Play).
  • Go to Subscriptions or Services in your account dashboard.
  • Select the Minecraft Realms or related subscription and choose Cancel (or turn off auto‑renew).
  • If the platform option is unavailable, contact official support for that platform (Apple, Google, Microsoft, or Mojang Support).

What happens when you cancel

Access and renewal

When you cancel a subscription, it typically remains active until the paid period ends and then it will not renew.

For Realms, cancelling prevents future charges but your Realm may stay active until the current billing cycle expires.

Data and saved worlds

Saved worlds and account data generally remain available to the account owner after a subscription ends, but hosted Realm backups may eventually be removed if not renewed.

Export or download important worlds before the subscription expiry to avoid data loss; check the platform support pages for backup instructions.

Will I get a refund?

Java (Mojang) refunds

  • Minecraft Java (Mojang): Refunds are possible if you contact Minecraft/Mojang Support within 15 days under limited conditions (duplicate purchase, unauthorized purchase, or unplayable after support). One refund per license.
  • Contact Mojang/Minecraft Support promptly and provide order details to request evaluation for a refund.

Realms, Marketplace and platform refunds

  • Realms subscriptions are generally not eligible for refunds unless access issues cannot be resolved by support; EU/EFTA residents have a 14‑day right to cancel under EU law, but UAE users do not automatically get the EU right.
  • Minecoins/tokens and Marketplace purchases are final and non‑refundable except in cases of unauthorized purchases handled via the relevant platform (Microsoft Store, Apple App Store, Google Play).
  • App Store and Google Play refunds follow their own windows and processes (Apple: case‑by‑case; Google Play: 48 hours for apps, up to 7 days for some content using Report a problem).

Minecraft plans and pricing

Available plans

Plan Price (AED) Period Features
Minecraft: Java & Bedrock Edition for PC (digital code, via Ubuy UAE) AED 174 One-time purchase Includes both Java and Bedrock Editions for Windows (digital PIN delivery)
Minecraft - Xbox Series X / Xbox One AED 99 One-time purchase Standard version for Xbox Series X|S or Xbox One
Minecraft - Nintendo Switch Edition AED 149 One-time purchase Standard version for Nintendo Switch
Minecraft - PS5 (standard edition) AED 139 One-time purchase Standard version for PlayStation 5
Mojang Studios Minecraft - PS5 bundle (includes 3500 tokens) AED 244 (discounted from AED 399) One-time purchase Includes game and 3500 tokens for Marketplace (via Carrefour UAE, one-time code)

Notes

Prices listed are one‑time purchases per platform. No recurring monthly or annual prices were noted in UAE market listings for 2024/2025.

Always verify final pricing at purchase point as regional sellers and retailers may vary.

Your consumer rights in United Arab Emirates

Local law overview

The UAE is not under EU/EFTA jurisdiction, so EU 14‑day statutory digital cancellation rights do not automatically apply in the UAE.

UAE consumers should rely on local Consumer Protection Law and platform/store policies (App Store, Google Play, Microsoft) for refund and cancellation rules.

Practical steps and escalation

  • First follow the platform/store's official refund and cancellation flow (Apple, Google, Microsoft, Mojang).
  • If you believe a practice is unfair, collect evidence and escalate to UAE Consumer Protection (Ministry of Economy) and file an official complaint.
  • Keep receipts, order IDs, screenshots, and support correspondence for dispute resolution.

Customer experiences

Positive feedback

  • Reviewers praise Minecraft for creativity, relaxing gameplay, and the website experience for buying and managing content.

Common complaints

  • Frequent issues include confusing account migration/login processes and difficulty cancelling Realms (for example, 'pause' does not stop renewals).
  • Other complaints include refund difficulties for gifted or region‑locked codes and slow or unclear customer support responses.

Documentation checklist

What to collect

  • Order confirmation, transaction ID, platform used (Apple/Google/Microsoft/Mojang).
  • Screenshots of subscription page, renewal dates, and any error messages or failed access.
  • Proof of unauthorized purchase if claiming fraud (bank statements, card dispute reference).

How to present it

  • Submit a clear timeline: purchase date, problem date, actions taken, and support replies.
  • Attach all relevant files when contacting platform support or UAE consumer authorities.

Common mistakes

Subscription management errors

Many users assume pressing "pause" or logging out cancels a Realm; it often does not stop auto‑renewal.

Always cancel via the platform’s subscription settings page and confirm cancellation in an email or account message.

Refund and purchase errors

Expecting Minecoins or Marketplace items to be refundable is a common mistake; such purchases are generally final.

Also, attempting to get a refund from Mojang when the purchase was made through Apple or Google will delay resolution; contact the store where the purchase happened.

Comparative recap

Summary table

Platform/Item Cancellation Method Refund Window / Likelihood
App Store (Apple) Cancel via App Store subscriptions; contact Apple Support for refunds Refunds handled case‑by‑case by Apple; no fixed UAE statutory window via Mojang
Google Play Use Google Play "Report a problem" or Manage subscriptions 48 hours for app refunds; up to 7 days for some content; platform decision
Mojang / Minecraft.net (Java) Contact Minecraft/Mojang Support; cancel via the store used Refunds possible within 15 days under limited conditions (one per license)
Minecraft Realms Cancel via subscribing platform; do not rely on website "pause" alone Generally not refundable unless access issue; EU/EFTA rules differ from UAE
Minecoins / Marketplace Purchases final; dispute unauthorized charges with the store Generally non‑refundable except for unauthorized purchases handled by platform

Key takeaways

Always cancel subscriptions at the platform where you purchased them and keep evidence of cancellation.

Refund outcomes depend on where the purchase was made; UAE consumers should use platform rules and local consumer protection if needed.

After cancelling

Next steps

  • Confirm cancellation email or subscription status in your account and save screenshots.
  • Backup any important worlds or data before the subscription end date.
  • If charges continue, contact the platform and your payment provider to dispute recurring charges.

Official support links

Address

Company address

Mojang AB, Söder Mälarstrand 43, SE‑11825, Stockholm, Sweden.

Where to send inquiries

Use official support channels first (links above) before sending written correspondence. For legal or formal complaints, include order IDs and supporting documents.

FAQ

To cancel your Minecraft Realms subscription on PS4, log in to your PlayStation account, navigate to Subscriptions in your account settings, select Minecraft Realms, and choose Cancel. You can also cancel in writing via registered mail.

Your saved worlds and account data generally remain available after cancellation, but hosted Realm backups may be removed if not renewed. It's advisable to export important worlds before cancellation.

Refunds for Minecraft Realms subscriptions are generally not available unless there are access issues. EU/EFTA residents have a 14-day right to cancel, but this does not apply to UAE users.

To cancel your Minecraft Realms subscription on Xbox One, log into your Microsoft account, go to Services & subscriptions, find Minecraft Realms, and select Cancel. You can also cancel in writing via registered mail.

If you can't find the cancellation option, check your contract or bill for the official cancellation channels, or contact the support of the platform you used to subscribe.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the limitations inherent to any dematerialized sending service, even when it is timestamped, tracked and certified. The guarantees concern the sending and technical proof, but never the behavior, diligence or decisions of the recipient.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of the content written by the user.
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  • prevent a contestation by the recipient regarding the legal scope of the mail.