Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Proguides, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at AED 3.83 for 48h, then AED 208.25 per month without commitment
Send an e-Postclic to Proguides
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in UAE
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at AED 3.83 for 48 hours
then no commitment, AED 208.25 per month
to keep966649193710
REF/2025GRHS4
cancellation Proguides: Easy Method
What is ProGuides
Overview
ProGuides is an online gaming coaching and educational service that offers video guides, live coaching sessions, and community support for multiple game titles.
Subscribers gain access to structured lessons, one‑on‑one coaching, and playstyle improvement resources from experienced players.
Services offered
The service includes on‑demand guides, scheduled coaching sessions, and membership tiers with additional content and features.
Coaching is typically sold as one‑time sessions while membership provides ongoing access to premium content and tools.
How to cancel ProGuides
Preferred method (email)
- Send an email to [email protected] from the email on your account.
- Include your full name, account email, subscription plan, last payment date, and any subscription ID or order number.
- Request a cancellation and ask for written confirmation of the cancellation date and end of access.
Alternate website methods
- Use the website support/contact form on the official site: proguides.com.
- Use the pop‑up chat available on the Subscriptions page to request cancellation; save a transcript or screenshot for your records.
- Allow time for a reply and follow up if you do not receive confirmation within a few business days.
What happens when you cancel
Access and renewal
Cancellations take effect at the end of your current billing cycle, so you typically retain access until that date.
After the billing period ends your subscription will not renew and no further recurring charges should occur.
Account data and content
ProGuides’ public materials do not detail long‑term data retention after cancellation; contact support to request account closure or data removal.
If you want immediate removal of personal data, ask support explicitly and keep written confirmation of any action taken.
Will I get a refund?
Company policy
ProGuides’ publicly available policy states subscriptions are non‑refundable when canceled by the user.
Prorated refunds are only mentioned as a possibility if ProGuides itself cancels the service, not if you cancel.
Exceptions and next steps
- If a coach never attended a paid session or there was a clear service failure, raise the issue with support and request a remedy.
- If support refuses a refund you believe is due, you may dispute the charge with your payment provider or seek consumer protection help in the UAE.
ProGuides plans and pricing
Current published pricing (USD)
| Plan / Item | Price | Notes |
|---|---|---|
| Free | $0 | Limited access to free guides and resources |
| Pro (subscription) | $14.99 / month | Premium content and features billed in USD |
| One‑time coaching sessions | $20 - $100+ | Price varies by coach, session length, and offer |
| UAE / Local pricing | Contact for pricing | No verified AED pricing publicly available; contact ProGuides for local options |
How to confirm your price
Check your account billing page or your receipt for the exact USD amount and billing schedule.
For UAE-specific questions about local pricing or taxes, contact support via the official site.
Your consumer rights in United Arab Emirates
General UAE protections
The UAE has consumer protection rules that can include a right of withdrawal for certain purchases and protections for unfair commercial practices.
Local consumer bodies can accept complaints about online services and unfair billing practices.
How this applies to ProGuides
- ProGuides’ public policies do not state a UAE‑specific 14‑day refund/right of withdrawal.
- If you believe your rights under UAE law were breached, keep evidence (receipts, messages) and contact the UAE Ministry of Economy consumer protection resources: UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
Many users report helpful, knowledgeable coaches and useful guides that improved gameplay and understanding.
Some praise the variety of coaches and the depth of micro/macro game instruction available.
Negative feedback
Other users report issues with coach no‑shows, difficulties obtaining refunds, and unclear subscription renewals.
There are complaints that some content can feel outdated or overlapping with free material, and that cancelling was confusing for some customers.
Documentation checklist
Before you contact support
- Account email and username used with ProGuides.
- Subscription receipt or most recent billing statement.
- Subscription ID, order number, or transaction reference if available.
When you submit a cancellation request
- Save a copy of the cancellation email or support form confirmation.
- Take screenshots of billing charges and any chat transcripts.
- Record the date/time of your cancellation request and any response received.
Common mistakes
Not documenting the request
Failing to keep a copy of your cancellation request or confirmation makes disputes harder to resolve.
Always save emails, screenshots, or chat transcripts showing you requested cancellation and the response.
Assuming immediate refunds or access removal
Expecting an immediate refund or immediate loss of access can lead to surprise charges or continued access until the cycle ends.
Read the billing terms and ask support to confirm the exact end date of your access after cancellation.
Comparative recap
At a glance
| Feature | ProGuides | Free alternatives |
|---|---|---|
| Personalized coaching | Available (paid sessions) | Generally limited or community‑based |
| Subscription refund policy | No refunds on user cancellation (per public policy) | Varies by provider; some offer refund windows |
| Content depth | Structured paid guides and lessons | Many free tutorials exist but may lack structure |
| Price transparency in UAE | Pricing shown in USD; no verified AED rates publicly listed | Free alternatives are cost‑free; other paid services may show local pricing |
After cancelling
Verify cancellation
- Wait for and save written confirmation from ProGuides that your subscription will not renew.
- Check your payment method for future charges and set up a dispute if an unauthorized renewal occurs.
Helpful links
- Official site: ProGuides
- UAE consumer protection info: UAE Ministry of Economy - Consumer Protection
Address
Company address
ProGuides (mailing address): 11862 La Grange Avenue, Los Angeles, CA 90025‑5230.
Contact point
Primary support email: [email protected].
For account or billing actions, use the official website support/contact channels to ensure a recorded request.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hind Al Dhaheri
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.
FAQ
To cancel your Proguides subscription, you need to send an email to [email protected] from your account email, including your full name, account email, subscription plan, last payment date, and any subscription ID or order number.
Your access to Proguides will remain active until the end of your current billing cycle, meaning you can continue to use the service until that date.
According to Proguides' policy, subscriptions are non-refundable when canceled by the user, and prorated refunds are only possible if Proguides cancels the service.
When you request cancellation via email or the website's contact form, make sure to ask for written confirmation of the cancellation date and the end of your access to keep a record.
If a coach never attended a paid session or there was a clear service failure, you should raise the issue with Proguides support and request a remedy, potentially including a refund.