Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Proguides service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Proguides: Easy Method
What is ProGuides
Overview
ProGuides is an online gaming coaching and educational service that offers video guides, live coaching sessions, and community support for multiple game titles.
Subscribers gain access to structured lessons, one‑on‑one coaching, and playstyle improvement resources from experienced players.
Services offered
The service includes on‑demand guides, scheduled coaching sessions, and membership tiers with additional content and features.
Coaching is typically sold as one‑time sessions while membership provides ongoing access to premium content and tools.
How to cancel ProGuides
Preferred method (email)
- Send an email to support@proguides.com from the email on your account.
- Include your full name, account email, subscription plan, last payment date, and any subscription ID or order number.
- Request a cancellation and ask for written confirmation of the cancellation date and end of access.
Alternate website methods
- Use the website support/contact form on the official site: proguides.com.
- Use the pop‑up chat available on the Subscriptions page to request cancellation; save a transcript or screenshot for your records.
- Allow time for a reply and follow up if you do not receive confirmation within a few business days.
What happens when you cancel
Access and renewal
Cancellations take effect at the end of your current billing cycle, so you typically retain access until that date.
After the billing period ends your subscription will not renew and no further recurring charges should occur.
Account data and content
ProGuides’ public materials do not detail long‑term data retention after cancellation; contact support to request account closure or data removal.
If you want immediate removal of personal data, ask support explicitly and keep written confirmation of any action taken.
Will I get a refund?
Company policy
ProGuides’ publicly available policy states subscriptions are non‑refundable when canceled by the user.
Prorated refunds are only mentioned as a possibility if ProGuides itself cancels the service, not if you cancel.
Exceptions and next steps
- If a coach never attended a paid session or there was a clear service failure, raise the issue with support and request a remedy.
- If support refuses a refund you believe is due, you may dispute the charge with your payment provider or seek consumer protection help in the UAE.
ProGuides plans and pricing
Current published pricing (USD)
| Plan / Item | Price | Notes |
|---|---|---|
| Free | $0 | Limited access to free guides and resources |
| Pro (subscription) | $14.99 / month | Premium content and features billed in USD |
| One‑time coaching sessions | $20 - $100+ | Price varies by coach, session length, and offer |
| UAE / Local pricing | Contact for pricing | No verified AED pricing publicly available; contact ProGuides for local options |
How to confirm your price
Check your account billing page or your receipt for the exact USD amount and billing schedule.
For UAE-specific questions about local pricing or taxes, contact support via the official site.
Your consumer rights in United Arab Emirates
General UAE protections
The UAE has consumer protection rules that can include a right of withdrawal for certain purchases and protections for unfair commercial practices.
Local consumer bodies can accept complaints about online services and unfair billing practices.
How this applies to ProGuides
- ProGuides’ public policies do not state a UAE‑specific 14‑day refund/right of withdrawal.
- If you believe your rights under UAE law were breached, keep evidence (receipts, messages) and contact the UAE Ministry of Economy consumer protection resources: UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
Many users report helpful, knowledgeable coaches and useful guides that improved gameplay and understanding.
Some praise the variety of coaches and the depth of micro/macro game instruction available.
Negative feedback
Other users report issues with coach no‑shows, difficulties obtaining refunds, and unclear subscription renewals.
There are complaints that some content can feel outdated or overlapping with free material, and that cancelling was confusing for some customers.
Documentation checklist
Before you contact support
- Account email and username used with ProGuides.
- Subscription receipt or most recent billing statement.
- Subscription ID, order number, or transaction reference if available.
When you submit a cancellation request
- Save a copy of the cancellation email or support form confirmation.
- Take screenshots of billing charges and any chat transcripts.
- Record the date/time of your cancellation request and any response received.
Common mistakes
Not documenting the request
Failing to keep a copy of your cancellation request or confirmation makes disputes harder to resolve.
Always save emails, screenshots, or chat transcripts showing you requested cancellation and the response.
Assuming immediate refunds or access removal
Expecting an immediate refund or immediate loss of access can lead to surprise charges or continued access until the cycle ends.
Read the billing terms and ask support to confirm the exact end date of your access after cancellation.
Comparative recap
At a glance
| Feature | ProGuides | Free alternatives |
|---|---|---|
| Personalized coaching | Available (paid sessions) | Generally limited or community‑based |
| Subscription refund policy | No refunds on user cancellation (per public policy) | Varies by provider; some offer refund windows |
| Content depth | Structured paid guides and lessons | Many free tutorials exist but may lack structure |
| Price transparency in UAE | Pricing shown in USD; no verified AED rates publicly listed | Free alternatives are cost‑free; other paid services may show local pricing |
After cancelling
Verify cancellation
- Wait for and save written confirmation from ProGuides that your subscription will not renew.
- Check your payment method for future charges and set up a dispute if an unauthorized renewal occurs.
Helpful links
- Official site: ProGuides
- UAE consumer protection info: UAE Ministry of Economy - Consumer Protection
Address
Company address
ProGuides (mailing address): 11862 La Grange Avenue, Los Angeles, CA 90025‑5230.
Contact point
Primary support email: support@proguides.com.
For account or billing actions, use the official website support/contact channels to ensure a recorded request.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.