Cancel IFIT online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ifit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Ifit: Easy Method
What is iFit
Overview
iFit is a subscription-based fitness platform that offers interactive workouts, personalized training plans, and virtual coaching for use with equipment and standalone apps.
The service integrates with compatible machines (for example NordicTrack) and provides on-demand classes, live coaching and tracked progress across devices.
Who uses it
Individuals and families use iFit for guided workouts, training plans and machine-led experiences that simulate outdoor routes and structured sessions.
iFit is commonly bundled with fitness equipment or purchased as a standalone digital subscription through web, Apple App Store or Google Play.
How to cancel iFit
Cancel via iFit website (direct subscription)
- Sign in at my.ifit.com or your iFit account page.
- Go to Settings → "Membership Plan".
- Select Pause or Cancel and follow the on-screen prompts; cancellation takes effect at the end of the current billing period.
Cancel via app stores
- Apple App Store: Cancel through the App Store subscription management or via reportaproblem.apple.com; iFit cannot cancel App Store subscriptions for you.
- Google Play: Cancel via Google Play Subscriptions in your Google account or follow Google support: Google Play subscriptions; iFit cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access after cancellation
If you cancel a recurring subscription directly with iFit, your membership remains active until the end of the current billing period.
For App Store or Google Play subscriptions, access generally remains until the paid period expires after cancellation.
Billing and data
Auto-renewal stops after cancellation; you will not be charged again for future periods unless you re-subscribe.
iFit retains account and workout data according to its privacy policy; consult iFit legal pages for retention details at ifit.com legal.
Will I get a refund?
Membership refund policies
Monthly membership fees are non-refundable for direct iFit subscriptions.
Annual membership fees are refundable only if cancelled within thirty (30) days of the original purchase or the start of a trial period.
App store and Google Play refunds
- Apple: Refunds are handled by Apple and are subject to Apple’s policies; you can request via reportaproblem.apple.com. Apple typically processes approved refunds within 24 - 48 hours.
- Google Play: Refund requests are handled under Google Play policy and are evaluated case-by-case; short windows (for example 48 hours) often apply. See Google Play refund info.
iFit plans and pricing
Available UAE pricing (official)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Individual Monthly (App Store) | AED 57.99 | Monthly | Single user access, auto-renews monthly |
| Individual Yearly (App Store) | AED 559.99 | Annual | Single user access, auto-renews annually |
| Family Monthly (App Store) | AED 149.99 | Monthly | Family plan access, auto-renews monthly |
| Family Yearly (App Store) | AED 1,499.99 | Annual | Family plan access, auto-renews annually |
| iFIT TRAIN 1-Year Subscription Box (SSS UAE) | AED 529.00 | Annual | TRAIN tier membership (physical box) |
| iFIT PRO 1-Year Subscription Box (SSS UAE) | AED 1,299.00 | Annual | PRO tier membership (physical box) |
Your consumer rights in United Arab Emirates
General e-commerce returns
Under common UAE e-commerce practice, consumers can often return goods within 14 days of delivery if the product is in original packaging and condition.
Refunds for returned goods are typically processed within 7 - 10 working days after the seller’s inspection.
Platform-specific and timeframes
- Apple: App refunds are handled by Apple; approvals are often processed within 24 - 48 hours.
- Google Play: Refund windows are short for apps/subscriptions (often 48 hours); other content may be evaluated and processed case-by-case.
Customer experiences
Positive feedback
- Many users praise iFit’s variety of workouts and engaging trainers.
- Some report good warranty service when equipment issues occurred, with engineers dispatched for repairs.
- Several users say iFit makes workouts feel less like a chore thanks to varied content and coaching.
Negative feedback
- Frequent complaints concern unexpected price increases, auto-renewal charges and difficulty cancelling subscriptions.
- Many users report slow or unhelpful customer service responses and software stability issues.
- Equipment returns, delayed parts and high restocking/shipping fees are common grievances.
Documentation checklist
Account and purchase details
- Account email address and username used for iFit.
- Order number, purchase receipt or subscription confirmation (email or app store receipt).
- Payment method details (last four digits of card or payment provider reference).
Equipment return and support evidence
- Photos of equipment condition and packaging (for returns or warranty claims).
- Proof of delivery or tracking number for returns.
- Support case numbers and correspondence with iFit or the retailer.
Common mistakes
Assuming cancellation is immediate
Many users expect instant loss of access after cancelling. Direct iFit cancellations usually remain active until the end of the current paid period.
App-store cancellations likewise typically keep access for the remainder of the billing period.
Contacting the wrong support channel
Attempting to have iFit cancel an App Store or Google Play subscription will delay resolution; you must cancel through the store where you purchased.
Similarly, requesting an App Store refund from iFit instead of Apple (via reportaproblem.apple.com) can add unnecessary steps.
Comparative recap
Quick platform comparison
| Platform | Where to cancel | Refund eligibility | Key notes |
|---|---|---|---|
| Web (direct via iFit) | my.ifit.com → Settings → Membership Plan | No refund for monthly; annual refundable within 30 days | Cancellation takes effect at period end; iFit processes refunds per its policy |
| Apple App Store | App Store subscriptions or reportaproblem.apple.com | Handled by Apple; subject to Apple policy | iFit cannot cancel App Store subscriptions for you |
| Google Play | Google Play Subscriptions in your Google account | Handled by Google; case-by-case, short windows may apply | iFit cannot cancel Google Play subscriptions for you |
After cancelling
Next steps you can take
- Confirm cancellation email or subscription status in your account settings.
- For App Store and Google Play purchases, check the respective subscriptions pages to ensure cancellation was registered.
- Save receipts, support correspondence and any refund confirmations for your records.
Helpful links
- iFit account sign-in / management: my.ifit.com
- iFit legal and privacy information: ifit.com legal
- Apple refund & report: reportaproblem.apple.com
- Google Play subscriptions and refunds: Google Play subscriptions
Address
Company address
iFit Headquarters
1500 South 1000 West, Logan, UT 84321, United States
Support reminder
For subscription changes to App Store or Google Play purchases, contact the store directly. For direct iFit account issues, use your iFit account settings or official iFit support channels listed on ifit.com.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.