Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Madmuscle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Madmuscle: Easy Method
What is Madmuscle
Service overview
Madmuscle is a subscription-based fitness service offering personalised workout plans and nutrition guidance accessible via app and web.
It provides structured programs, progress tracking, and optional add-ons like coaching or meal plans depending on your purchase path.
How users subscribe
Subscriptions can be purchased through the Madmuscles website, Apple App Store (iOS), or Google Play (Android).
Billing and management vary by purchase method; in-app purchases are managed by Apple or Google, while web purchases are managed by Madmuscles directly.
How to cancel Madmuscle
If you subscribed via Apple App Store (iOS)
- Open your Apple ID account settings and turn off auto‑renewal at least 24 hours before the trial or subscription period ends.
- Follow Apple’s subscription management steps; this stops future renewals but does not automatically issue refunds.
- See Madmuscles guidance: Madmuscles Help (App Store).
If you subscribed via Google Play
- Open Google Play Store → Payments & Subscriptions → Subscriptions → Mad Muscles and select Cancel.
- Cancel at least 24 hours before the next billing date to avoid the next charge.
- Google Play handles the subscription; use Google’s refund process for in‑app purchases if needed.
If you subscribed via Madmuscles website
- Log in at madmuscles.com → My Account → My Subscription → Cancel renewal.
- The Cancel button may not appear immediately; it can take up to 24 hours to become available.
- Deleting the app or unsubscribing from newsletters does not cancel your subscription; cancel via the account page.
What happens when you cancel
Access after cancellation
When you cancel, your subscription typically remains active until the end of the paid billing period or trial.
You should retain access to workouts and account features until that period expires.
Renewal and billing
Canceling stops automatic renewal at the next billing date; do not rely on app deletion to stop charges.
For in‑app purchases, Apple or Google controls billing and renewals; contact them for billing disputes.
Account data and content
Madmuscles may retain account data according to its policies; review account or privacy settings for data deletion options.
If you want personal data removed, contact Madmuscles support through the official help pages.
Will I get a refund?
General refund policy
Refund eligibility depends on where you purchased the subscription (App Store, Google Play, or Madmuscles website).
Madmuscles states in‑app purchases (Apple/Google) are handled by those stores and are outside Madmuscles’ direct control.
In‑app purchases (Apple / Google)
- Request refunds directly from Apple or Google using their refund systems for App Store or Google Play purchases.
- Madmuscles’ Billing Team cannot process App Store or Google Play refunds; they can only review refunds submitted via their site for web purchases.
Exceptions and user reports
- Madmuscles does accept some web refund requests through its Billing Team, but outcomes vary by case.
- There is no clear public 14‑day money‑back guarantee in Madmuscles’ Help Center or Terms; some users report refund denials even shortly after subscribing.
- See Madmuscles refund guidance: How to request a refund.
Madmuscle plans and pricing
Pricing availability
Madmuscles does not publish consistent, verifiable pricing across platforms in the official Help Center used for this guide.
Plan prices vary by region, platform and promotional offers; please contact Madmuscles for exact costs.
Contact for exact pricing
Log in to your account or consult the platform (App Store / Google Play) where you purchased for the billed amount.
Use the official site or support pages to request a detailed price breakdown.
| Plan | Price | Notes |
|---|---|---|
| Standard subscription | Contact for pricing | Prices vary by platform and promotions; check your purchase receipt. |
| Coaching / add‑ons | Contact for pricing | Some add‑ons may be sold separately or as upsells; confirm during purchase. |
Your consumer rights in United Arab Emirates
UAE consumer protection overview
UAE consumer law generally requires clear terms, honest advertising, and fair refund/cancellation rights for consumers.
There is commonly a cooling‑off period for digital services, often interpreted as 14 days, but specifics depend on purchase method and terms.
How it applies to Madmuscle
- If you bought via Apple or Google, the platform’s refund policies often govern your rights and remedies.
- If you bought via Madmuscles’ website, UAE consumer rules may apply; disputed or unclear refund practices can raise compliance concerns.
Where to get official help
For formal complaints or guidance, consult the UAE Ministry of Economy - Consumer Protection pages for procedures and contact points.
See: UAE Ministry of Economy - Consumer Protection.
Customer experiences
Positive feedback
- Some users praise the training structure, sensible rest periods, and effectiveness for improving fitness.
- A few users find value in specific routines such as Tai Chi or beginner plans that provided a good start.
Negative feedback
- Many users report unexpected or higher-than-expected charges and difficulty obtaining refunds.
- Complaints include hidden upsells, unclear subscription terms, and cancellation confusion (app deletion does not cancel subscription).
What this means for you
Experiences are mixed: the product can be useful, but billing and refund handling may be problematic for some users.
Document your purchase and cancellation carefully to improve your chance of a satisfactory outcome.
Documentation checklist
Essential records to keep
- Purchase receipt or order confirmation showing date, amount, and purchase method.
- Screenshot of subscription entry in App Store / Google Play or Madmuscles account page.
- Any email confirmations from Madmuscles or payment provider.
Supporting evidence for refunds or disputes
- Clear screenshots of subscription settings and cancellation attempts.
- Copies of messages with Madmuscles support and any ticket reference numbers.
- Bank or card statements showing the charge date and amount.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the app cancels the subscription; it does not. You must cancel through the platform or account page.
Always check your subscription status in Apple ID, Google Play, or your Madmuscles account after deleting an app.
Missing the 24‑hour cutoff
Users sometimes cancel on the billing day and still get charged because cancellation must be completed at least 24 hours before renewal.
Set a calendar reminder well before the renewal date to avoid accidental charges.
Contacting the wrong support channel
Contacting Madmuscles does not resolve in‑app purchase refunds; for App Store/Google Play purchases, raise the refund with Apple/Google directly.
Keep support communication focused and include the documentation checklist to speed up responses.
Comparative recap
Quick feature comparison
The table below compares Madmuscles with typical app subscriptions and standard gym memberships on key points consumers often consider.
Use it to judge cancellation effort, refund likelihood, and access model.
| Feature | Madmuscles (typical) | Typical app subscription | Gym membership |
|---|---|---|---|
| Access | App + web - on‑demand workouts | App or web - digital content only | Physical access to facilities |
| Cancellation method | Depends on purchase channel (web/Apple/Google) | Managed via app store account | Often requires direct contact or in‑person notice |
| Refund handling | Web refunds reviewed by Billing Team; in‑app refunds via Apple/Google | Refunds via app store policies | Varies; often contract dependent |
| Ease of dispute | Mixed - some users report difficulty | Direct with platform support (Apple/Google) | Varies by gym; often slower |
After cancelling
Immediate next steps
- Confirm cancellation in the platform or Madmuscles account and save confirmation screenshots.
- Check billing statements for any unexpected charges and document them.
Where to get help and escalate
- Madmuscles Help Center (cancellation & refunds): Madmuscles Support.
- Apple subscription support: Manage subscriptions on Apple.
- Google Play subscriptions support: Manage subscriptions on Google Play.
Escalation and formal complaints
If you believe your consumer rights in the UAE were breached, gather documentation and contact the UAE Ministry of Economy - Consumer Protection.
Use official complaint channels if you cannot resolve the issue with Madmuscles or the app store.
Address
Company address (registered)
AmoApps Limited
1st Floor, Georgiou Christoforou 8, 2012, Strovolos, Nicosia, Cyprus
Support portal
For account actions, cancellations and refund requests, use the official support portal: Madmuscles Help Center.
Keep copies of all correspondence and receipts when contacting support or your payment provider.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.