cancellation Les Mills On Demand: Easy Method

What is Les Mills On Demand

Service overview

Les Mills On Demand is a subscription-based digital fitness platform offering thousands of instructor-led workout videos and multi-week programs.

Classes include BodyPump, BodyCombat and other formats, streamable on web, mobile and TV devices.

Key features

• Access to a large library of workouts and new releases.
• Programs, plans, challenges, and downloadable content on certain plans.

How to cancel Les Mills On Demand

Cancel via web (Les Mills+ / On Demand site)

• Sign in at your account on the Les Mills On Demand site.
• Go to My Account → My Subscriptions → View → Cancel Subscription.
• Follow on-screen prompts to confirm cancellation; access continues until the end of your paid period.
• Official guidance: How do I cancel my subscription?

Cancel via mobile app stores (iOS / Android)

• iOS (Apple App Store): You must cancel the subscription through Apple subscription management; Les Mills cannot cancel Apple-billed subscriptions directly.
• Android (Google Play): Cancel through Google Play Store subscriptions or via the app's profile/settings area if that option is available.
• For store-managed cancellations, use the Apple or Google support pages inside those stores for step-by-step directions.

What happens when you cancel

Access after cancellation

After you cancel, your subscription remains active until the end of the current paid billing period.

No further renewals will occur once the cancellation takes effect at period end.

Account and billing data

• Billing stops at the period end but account details and viewing history may be retained per Les Mills' data policy.
• If you resubscribe later, your account may be reactivated under current pricing and promotions.

Will I get a refund?

Les Mills refund policy

Les Mills states a strict no-refund policy: purchases are non-refundable unless the error is entirely the company’s fault.

If a refund is approved for a company error, it is returned to the original credit card and can take up to two billing cycles.

Exceptions and trial period

• There are no pro-rata refunds for unused portions of a billing period; access continues until period end but no monetary refund is given.
• Free 14-day trials exist; cancel before trial end (at least 24 hours before renewal) to avoid charges.
• If you subscribed via Apple or Google Play, you may request a refund through those platforms under their refund processes.

Source: Les Mills support and Terms of Use.

Les Mills On Demand plans and pricing

Official UAE pricing (summary)

Below are the official UAE plan names, prices and features as listed for the UAE market (iOS App Store pricing reference).

Prices shown reflect the official listing as of January 2026; confirm in-app or on the store for live pricing.

Your consumer rights in United Arab Emirates

Cooling-off and refunds

UAE consumer protection typically includes a cooling-off period (commonly 14 days) for digital services, allowing buyers to cancel and obtain a refund when cancellation is made within that period.

This statutory right can override a provider's stated “no-refund” policy in many cases under UAE law.

Platform-level protections

• If you purchased via Apple or Google Play, you can request refunds through those platforms under their respective policies.
• Keep records of purchase, cancellation confirmation and any correspondence to support disputes or refund requests.

Customer experiences

Positive feedback

• Users praise the variety of workouts, regular new releases, and supportive instructors.
• Reviewers highlight convenience, beginner-friendly tutorials and motivating classes.

Negative feedback

• Some users report navigation or app stability issues and problems with search or playback.
• There are isolated reports of being charged after cancellation and slow dispute resolution from support.

Documentation checklist

What to prepare before cancelling

• Account email and password used to sign in.
• Subscription confirmation email or receipt showing plan and billing date.
• Proof of payment (credit card statement or App Store/Play receipt) if you need a refund dispute.

What to keep after cancelling

• Cancellation confirmation screenshot or email.
• Record of the date your access will end (billing period end).

Common mistakes

Not cancelling in the right place

Many users try to cancel on the Les Mills website when they actually subscribed through Apple or Google Play.

If the subscription was billed by Apple or Google, you must cancel through that store to stop future charges.

Missing timing and documentation

Waiting until after the renewal date often results in being charged for the next period; cancel at least 24 hours before renewal for trial end.

Not saving cancellation confirmations makes refund disputes harder; always keep screenshots and emails.

Comparative recap

Quick plan comparison

The table below compares the main plans for quick decision-making based on price, billing and best use case.

After cancelling

Confirmations and support

Save the cancellation confirmation you receive and check your next bank or card statement to ensure no further charges occur.

If charged after cancellation or if you need help, contact official support with documentation.

Official help links

• How do I cancel my subscription?
• Payments and refunds info
• Les Mills Terms of Use (UAE)

Address

Local office

Les Mills UAE office address for correspondence or registered mail:

Detroit House - Motor City - 6th floor, 615, Dubai

Notes on contacting

• Preferred cancellation method: online through your account for fastest processing.
• If mailing, include subscriber name, account email, and proof of purchase to speed handling.