Cancel SYNERGYM online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Synergym service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Synergym: Easy Method
What is Synergym
Overview
Synergym is a subscription-based fitness platform that provides access to gym facilities, group classes, and wellness services across participating locations.
Service model
Memberships typically grant access by plan type and may use the Synergym Pass app to generate a dynamic QR code for entry.
Specific plan names and features may vary by market and location; always check the local terms and your contract.
How to cancel Synergym
Preferred method - Email
- Send a written cancellation request to info@synergym.es.
- Include your full name, membership number, registered email, and desired cancellation date.
- Keep a copy of the sent message and any automatic replies or confirmations.
Alternative - Online account
- Log into the members’ area at https://www.synergym.es/.
- Look for account settings or membership management and follow the cancellation flow.
- If an online cancellation option is not visible, use the email method above and attach a screenshot of your account page.
What happens when you cancel
Access and membership end
Access usually continues until the date specified in your cancellation confirmation or until the end of any paid period.
Check your confirmation for the exact effective date to avoid unexpected access loss.
Account records and renewal
Your membership should stop auto-renewing after cancellation is confirmed.
Synergym may retain basic account records for billing and compliance; request data details if needed.
Will I get a refund?
General policy
Refund eligibility depends on your specific membership contract and payment type (monthly vs. annual).
Many gym providers do not automatically refund completed service periods; check your signed agreement.
Possible exceptions and actions
- Prepaid annual memberships may be eligible for prorated refunds less any administrative or early-termination fees - only if your contract allows it.
- If you believe you are due a refund, request it in writing to info@synergym.es and keep all correspondence.
- If a refund is delayed or refused, you can escalate through local consumer-protection channels (see the consumer rights section).
Synergym plans and pricing
Official pricing snapshot
The following table lists verified plan names and prices associated with "Synergy Wellbeing" plans and the Synergym Pass app as available data indicates.
Notes on accuracy
No explicit pricing was found for a distinct "Synergym" UAE subscription beyond the items below; verify current local offers before purchasing.
| Plan | Price | Billing Period | Key features |
|---|---|---|---|
| Starter (Synergy Wellbeing) | AED 299.00 | Monthly | Access during off-peak hours; 2 group fitness classes/month; basic fitness assessment |
| Essential (Synergy Wellbeing) | AED 499.00 | Monthly | Unlimited 24/7 gym access; unlimited group classes; monthly fitness assessment |
| Premium (Synergy Wellbeing) | AED 799.00 | Annual | Everything in Essential + 2 personal training sessions/month; monthly wellness coaching |
| Synergym Pass App | Free | App download | Generates dynamic QR code for gym access (no subscription cost shown) |
Your consumer rights in United Arab Emirates
Key UAE protections
Consumers in the UAE are protected under federal and emirate-level consumer protection rules covering unfair contract terms and misleading practices.
Keep documentation of your membership, payments, and cancellation requests as evidence if you need to file a complaint.
Where to get help
- Official UAE consumer guidance: u.ae - Consumer Protection.
- If local help is needed, contact the Department of Economy/Department of Economic Development in your emirate for dispute resolution.
Customer experiences
Positive reports
Some members report easy sign-up and smooth app access using the Synergym Pass QR system.
Higher-tier plans are frequently praised for added coaching and personal training credits.
Common complaints
Others mention delays in cancellation confirmation or uncertainty about refund eligibility when cancelling mid-term.
These experiences vary by location and the exact contract signed - document your communications to reduce risk.
Documentation checklist
Essential items to gather
- Membership contract or terms and conditions (signed or electronic).
- Proof of payments (bank statements, receipts, or invoices).
- Account details: membership number, registered email, phone number.
Communication records
- Copies of all emails sent to info@synergym.es and any replies.
- Screenshots of account pages, cancellation forms, and appended confirmations.
Common mistakes
Missing the notice period
Members sometimes assume cancellation is immediate and miss contractual notice requirements.
Always check your agreement for required notice and submit requests well before your renewal date.
Poor record-keeping
Not saving emails, receipts, or confirmation increases difficulty in disputes or refund requests.
Keep copies of every communication and ask for written confirmation of the cancellation date.
Comparative recap
Quick comparison
The table below summarizes the verified plans by price, billing period, and standout features for easy reference.
Use when deciding
Refer to this table when checking your own subscription or when choosing between monthly vs annual commitments.
| Plan | Price (AED) | Billing | Main benefit |
|---|---|---|---|
| Starter (Synergy Wellbeing) | 299.00 | Monthly | Lower-cost option with off-peak access |
| Essential (Synergy Wellbeing) | 499.00 | Monthly | 24/7 access and unlimited classes |
| Premium (Synergy Wellbeing) | 799.00 | Annual | Includes personal training and wellness coaching |
| Synergym Pass App | Free | App download | QR entry; no subscription fee shown |
After cancelling
What to monitor
Check your bank or card statements for further charges after the cancellation effective date.
If you see unexpected charges, contact Synergym support and request written justification or reversal.
Helpful official links
- Synergym official site and members’ area: https://www.synergym.es/
- UAE consumer protection guidance: https://u.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection
Address
Registered location
Paseo Marítimo Pablo Ruiz Picasso, 15 - 19, Málaga, 29016, Málaga
Contact details
- Email: info@synergym.es
- Website: https://www.synergym.es/
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.