Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Calm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Calm: Easy Method
What is Calm
Overview
Calm is a subscription-based wellness app offering guided meditations, Sleep Stories, breathing exercises, and masterclasses to support relaxation, sleep, and reduced stress.
The app delivers on-demand audio and video content via mobile apps and a web account, with Premium content unlocked by a paid subscription.
How Calm is delivered
Calm is available as an app on iOS and Android and via Calm.com for web access.
Billing and subscription management depend on where you purchased the subscription (Calm.com, Apple App Store, or Google Play).
How to cancel Calm
Cancel via Calm.com (web)
- Log into your account at Calm.com.
- Tap your Profile icon → Settings → Manage Subscription → Cancel.
- Your Premium access continues until the end of the current billing cycle.
- Official help: Calm support - canceling.
Cancel via Apple App Store (iOS)
- Open your iPhone/iPad Settings → tap your Apple ID → Subscriptions → select Calm → Cancel Subscription.
- Or open the Calm app and tap Manage Subscription to be redirected to Apple.
- Billing is handled by Apple; Calm cannot cancel App Store subscriptions for you.
- Apple support: Apple Support.
Cancel via Google Play (Android)
- Open the Google Play Store → Profile icon → Payments & subscriptions → Subscriptions → Calm → Cancel subscription.
- You can also tap Manage Subscription in-app to open Google Play’s subscription page.
- Google handles billing for Play purchases.
- Google Play help: Cancel or change a subscription.
What happens when you cancel
Access after cancellation
If you cancel before the billing cycle ends, you keep Premium access until the end of your paid period.
No immediate loss of access occurs unless the provider specifies otherwise at purchase.
Future renewals and billing
Cancellation stops future automatic renewals at the end of the billing period; it does not retroactively stop charges already processed.
If billed via Apple or Google, the platform processes renewals and must be used to stop them.
Account data and content
Your Calm account remains active with saved settings and progress unless you request account deletion.
To remove account data entirely, contact Calm support and follow their account deletion process in line with their privacy policy.
Will I get a refund?
Calm’s stated refund policy
Calm offers refunds for purchases made via Calm.com (web) or Google Play within 30 days of purchase, subject to their policy.
Calm’s Terms state there is no automatic entitlement to refunds unless required by law or their policy allows it.
Apple (App Store) purchases
If you purchased via Apple, refunds must be requested through Apple Support; Calm cannot issue App Store refunds.
See Apple’s refund request process through Apple Support for further steps.
Exceptions and UAE considerations
- If you believe a charge was made in error, gather purchase evidence and contact the appropriate seller (Calm, Apple, or Google Play) promptly.
- Local consumer protection laws (see next section) may affect refund eligibility and timeframes.
Calm plans and pricing
UAE in-app purchase prices (Apple App Store listing)
| Plan | Price (AED) | Typical Period | Features |
|---|---|---|---|
| Calm Premium (In‑App Purchase) | AED 229.99 | Not specified (likely annual) | Unlocks full Calm Premium content |
| Calm Premium (In‑App Purchase) | AED 57.99 | Not specified (possibly monthly or promotional) | Unlocks full Calm Premium content |
| Calm Premium (In‑App Purchase) | AED 49.99 | Not specified (possibly regional promotional) | Unlocks full Calm Premium content |
Notes on pricing
App Store listings may show multiple price variants for promotional or regional tiers; Apple displays exact billing periods at purchase.
For web or Google Play pricing, check Calm.com or the Google Play listing at the time of purchase for up-to-date amounts.
Your consumer rights in United Arab Emirates
Cooling-off and refunds
UAE consumer law typically provides a 14-day cooling-off period for certain purchases, but digital subscriptions may be excluded unless the seller offers it.
Check whether Calm extends voluntary cooling-off or refund windows beyond statutory rights based on purchase channel.
Where to seek help
For unresolved disputes, UAE consumers can contact local consumer protection authorities or the Ministry of Economy’s Consumer Protection department.
UAE government consumer info: UAE Consumer Protection.
Practical steps under UAE rules
- Keep receipts, order IDs, and timestamps for any disputed charge.
- Contact the seller first (Calm, Apple, or Google). If unresolved, escalate to UAE authorities with documentation.
Customer experiences
Positive feedback
Many users praise Calm’s Sleep Stories and guided meditations for helping with sleep, anxiety, and relaxation.
Users often cite the app’s large content library - Sleep Stories, breathing exercises, and masterclasses - as valuable.
Negative feedback
Common complaints include being charged after cancellation attempts and difficulty obtaining refunds in some cases.
Some users report slow or inadequate customer support responses and occasional app glitches or usability issues.
How this affects UAE users
UAE users should confirm the purchase channel (web, Apple, Google) as it determines refund and cancellation routes.
Document all communications and cancellations to support any refund or complaint claim locally.
Documentation checklist
Essential items to gather
- Account email or username used with Calm.
- Order ID or transaction reference (from Calm, Apple, or Google Play).
- Receipt or payment confirmation showing date and amount.
- Screenshots of subscription status, cancellation confirmations, or error messages.
- Correspondence with Calm, Apple, or Google (dates and message content).
Optional supporting items
- Bank or card statement entries for the charge.
- Device information (model, OS version) if reporting app issues.
- Any trial start and end dates if cancelling a free trial.
Common mistakes
Canceling in the wrong place
Many users try to cancel in the Calm app but purchased via Apple or Google; the purchase must be cancelled through the platform that billed you.
Always verify the original purchase channel before cancelling to avoid continued charges.
Missing documentation
Not saving receipts, transaction IDs, or cancellation confirmations makes refund requests and dispute escalation harder.
Always capture screenshots and keep email confirmations after canceling or requesting refunds.
Assuming immediate refunds
Cancelling a subscription does not guarantee a refund; refunds follow Calm’s policy and platform rules (Apple/Google have their own procedures).
Request refunds promptly and follow the right channel for faster resolution.
Comparative recap
At-a-glance cancellation options
| Method | Where to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Calm.com (web) | Calm account Settings → Manage Subscription → Cancel | Refunds available within 30 days (per Calm policy) | Access continues until end of billing cycle; contact Calm support for refunds. |
| Apple App Store (iOS) | iPhone/iPad Settings → Apple ID → Subscriptions → Calm | Refunds handled by Apple; request via Apple Support | Calm cannot cancel or refund App Store purchases directly. |
| Google Play (Android) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Calm | Refunds available within 30 days (per Calm/Google Play policy) | Use Google Play help to request refunds; in‑app Manage Subscription redirects to Play. |
After cancelling
Follow-up actions
- Save cancellation confirmation emails or screenshots showing the subscription end date.
- Monitor your card or bank statements for any unexpected charges after cancellation.
Where to get official help
- Calm support: Calm Help Center.
- Calm Terms and policies: Calm Terms.
- Apple Support: Apple Support (for App Store refunds and subscription issues).
- Google Play help: Google Play Help (for Play Store refunds and subscriptions).
Address
Company address
Calm.com, Inc.
77 Geary St, 3rd Floor, San Francisco, California 94108, United States
Contact reminders
When contacting Calm or platform support, include the documentation checklist and clearly state your requested outcome (cancel, refund, or account deletion).
Keeping records of all interactions helps if you need to escalate the matter to UAE consumer authorities.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.