Cancel CLEVER BRAIN TRAINING online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clever Brain Training service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Clever Brain Training: Easy Method
What is Clever Brain Training
Overview
Clever Brain Training is a mobile app offering subscription-based cognitive exercises designed to improve memory, focus, problem-solving and other mental skills. The product provides personalized brain workouts and a set of mini-games for daily practice.
Main features
Features include short training sessions, adaptive difficulty, and a trial period for new users. Purchases and subscriptions are handled through app platforms (App Store / Google Play) rather than a verified web portal.
How to cancel Clever Brain Training
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
- Find "Clever Brain Training" and choose Cancel Subscription; turn off auto-renewal at least 24 hours before the period ends.
- Note: uninstalling the app does not cancel the subscription; you must cancel in the App Store settings.
- Official guidance: Apple - manage subscriptions.
Cancel via Google Play, Email, Phone or Post
- Google Play: subscriptions are usually managed in the Play Store app under Payments & subscriptions → Subscriptions; this specific process for Clever is not verified.
- Email (preferred): send to support@cleverbrain.in with subject "Subscription Cancellation" and include your account email, receipt/transaction date, and platform (iOS/Android).
- Phone or post-mail: listed as accepted methods by the developer; email is fastest. If you choose post-mail, include the same identifying details.
- If you cannot cancel or have unexpected charges, contact the platform (Apple/Google) and Clever support promptly.
What happens when you cancel
Access and billing
When you cancel a subscription via the App Store, auto-renewal is turned off but you retain access to paid features until the current billing period ends.
Ensure cancellation occurs at least 24 hours before renewal to prevent the next charge, per App Store rules for this app.
Account and data
Cancelling does not necessarily delete your account or stored progress. If you want account removal or data deletion, contact support@cleverbrain.in and request deletion.
Will I get a refund?
General refund policy
Clever’s own materials do not state a statutory 14-day refund right; refunds are generally governed by the app platform (Apple/Google).
There is a 3-day free trial offering full access; documentation does not promise refunds after trial or after purchases.
Unauthorized charges and exceptions
- Users have reported unwanted or unauthorized trial charges; responses appear case-by-case rather than policy-guaranteed.
- If you believe a charge is unauthorized, contact Apple/Google support to request a refund and also notify support@cleverbrain.in.
- Apple refund/report link: report a problem (Apple). Google refund info: Google Play refunds.
Clever Brain Training plans and pricing
Available plans (UAE App Store)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Weekly Subscription | AED 29.99 | Weekly | Access to full app features for one week |
| Yearly Subscription | AED 149.99 | Annual | Access to full app features for one year |
| Lifetime Access | AED 149.99 | One-time | One-time purchase, unlimited access |
Notes on pricing
Prices were taken from the UAE App Store listing and may vary by region, tax, or promotional offers.
If a plan does not appear in your store, check your local App Store / Play Store listing for accurate current pricing.
Your consumer rights in United Arab Emirates
Applicable rules
UAE Consumer Protection Law covers goods and services but digital in-app purchases are primarily governed by the platform (Apple/Google) when purchases occur through those stores.
There is no explicit 14-day cooling-off right documented by Clever for app purchases; platform refund rules usually apply.
Practical guidance
- Monitor your subscriptions and cancel trials through the platform account settings.
- For unauthorized charges, contact Apple/Google support and file a complaint with Clever support if needed.
- For formal consumer complaints, see the UAE Ministry of Economy consumer protection information: UAE Consumer Protection.
Customer experiences
Positive feedback
- Many users enjoy the games and find them helpful for memory, logic, math and focus training.
- Some users report the app is relaxing and helpful for short mental breaks or concentration boosts.
Negative feedback
- Frequent complaints about aggressive paywall behavior and unclear trial-to-subscription transition.
- Reports of difficulty canceling, unexpected charges after cancellation, and occasional bugs or crashes in certain games.
Documentation checklist
What to include when requesting cancellation
- Your full name and account email used for Clever Brain Training.
- Receipt or transaction ID, platform (App Store / Google Play), and date of purchase or renewal.
- Clear request text, e.g., "Please cancel my subscription and stop auto-renewal."
What to keep for refund/dispute
- Copies of receipts, screenshots of subscription settings, and confirmation emails.
- Any correspondence with Clever support, Apple or Google, and dates/times of contact.
Common mistakes
Typical errors that delay cancellation
Uninstalling the app instead of cancelling through the App Store or Play Store is a common mistake and does not stop auto-renewal.
Failing to cancel at least 24 hours before renewal (for App Store subscriptions) can result in another charge.
How to avoid billing surprises
Set calendar reminders a few days before trial end or renewal to cancel if you do not want to continue.
Check which account (Apple ID / Google account) was used to subscribe and manage subscriptions from that account.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund options | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Settings → Subscriptions in iOS or via App Store account. | Refunds managed by Apple; use reportaproblem.apple.com to request. | Auto-renewal must be turned off 24 hours before period end; uninstalling app does not cancel. |
| Google Play (Android) | Typically cancel in Play Store → Subscriptions; Clever-specific docs not verified. | Refunds handled by Google Play on a case-by-case basis. | Process likely similar to other Play Store subscriptions; confirm in your Play Store account. |
| Web / Direct | No verified web-based purchase portal found; app appears mobile-only. | No direct web refund policy verified; rely on platform policies. | If you subscribed via a developer-provided channel, contact support@cleverbrain.in. |
Key takeaways
Platform policies usually govern refunds and cancellations when purchases are made through App Store or Play Store.
Contact both the platform and Clever support if you have billing disputes or need data removal.
After cancelling
Immediate next steps
- Confirm cancellation in the platform account (you should see a cancellation confirmation or note that auto-renewal is off).
- Keep receipts and a screenshot of the subscription status until the billing period ends and access is revoked.
- Contact support@cleverbrain.in for any follow-up questions or account requests.
If unwanted charges continue
- Contact Apple or Google support immediately and request a refund or investigation.
- If unresolved, file a consumer complaint with the UAE Ministry of Economy and keep all correspondence as evidence.
- Apple support: report a problem. Google Play refunds: Google Play refunds.
Address
Clever Brain Training (UAE address)
Unit GA-00-SZ-L1-RT-209 Level 1 Gate Avenue - South Zone Dubai International Financial Centre Dubai, UAE
Contact methods
Email (preferred): support@cleverbrain.in
Website: https://cleverbrain.in/
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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