Cancel DIET DOCTOR online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Diet Doctor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Diet Doctor: Easy Method
What is Diet Doctor
Service overview
Diet Doctor is a subscription-based health and wellness service offering low-carb and ketogenic meal plans, recipes, guides and expert advice. It provides digital content via web and mobile apps to help users adopt and maintain healthier eating patterns.
How subscriptions work
Subscriptions grant access to full Diet Doctor membership content for the chosen billing period. Subscriptions can be purchased directly on the Diet Doctor website or via in-app purchases through Apple App Store or Google Play.
How to cancel Diet Doctor
Cancel via web (credit card / PayPal)
- Go to your Diet Doctor account and sign in at Diet Doctor.
- Navigate to My membership → click “Cancel membership” (or “Manage my membership”).
- Cancellation takes effect at the end of your current billing period.
Cancel via Apple App Store or Google Play
- Apple (App Store/iTunes): You cannot cancel from within Diet Doctor. Cancel through your Apple ID subscriptions in the App Store or Settings on your Apple device.
- Google Play: Cancel in the Google Play app under Subscriptions or via play.google.com subscriptions. Follow Google’s prompts to stop auto‑renewal.
- If you need help after cancelling an App Store or Google Play purchase, contact the appropriate store for refunds first; then contact Diet Doctor help if the store cannot resolve the issue.
What happens when you cancel
Access after cancellation
When you cancel, your membership remains active until the end of the current paid billing period. You can continue using member content until that date.
Renewal and auto‑billing
Auto‑renewal is stopped for the next billing cycle once cancellation is completed. If you cancel during a free trial, ensure the cancellation is confirmed to avoid an automatic charge.
Data and account retention
Your account and profile data generally remain on file after cancellation so you can restart later. If you need full data removal, contact Diet Doctor support directly for options.
Will I get a refund?
Free trial policy
Diet Doctor offers a first 7-day free trial you can cancel at any time during the trial without charge.
General refund policy
After the free trial ends, purchases are generally final and non‑refundable unless Diet Doctor makes a specific exception. Exceptions are handled case-by-case.
App store and Google Play refunds
- Apple: Diet Doctor cannot issue refunds for App Store purchases. To request a refund, contact Apple Support and use your Apple purchase history.
- Google Play: Request refunds via Google Play. If Google Play declines and you still have an issue, you can contact Diet Doctor help for assistance.
Diet Doctor plans and pricing
Pricing overview
Below are the subscription options listed for Diet Doctor in the United Arab Emirates App Store at the time of verification.
Notes about prices
Prices may vary with promotions, in‑app purchase variants, or currency rounding. Verify current pricing in your App Store, Google Play or on the Diet Doctor website before purchase.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Monthly | AED 44.99 | Monthly | Full Diet Doctor membership |
| Annual (12 Months) | AED 384.99 | Annual | Full Diet Doctor membership |
| Alternative Monthly Offer | AED 37.99 | 1 Month | Possibly a discounted or introductory monthly rate |
| Alternative Annual Offers | AED 379.99 - AED 399.99 | Yearly (12 Months) | Variants of annual membership pricing |
Your consumer rights in United Arab Emirates
UAE consumer protection context
UAE consumer protection laws require clarity on cancellation, renewal and refunds for digital services. Traders should provide clear contract terms and transparent billing practices.
Cooling-off and distance contracts
Depending on the payment method and service type, consumers may have cooling‑off rights or special protections for distance contracts. These rights can affect refunds and cancellations.
How to escalate a dispute
- Contact the merchant (Diet Doctor) and request resolution via their help center first.
- If unresolved, you may file a complaint with UAE consumer protection authorities through the official portal at u.ae - Consumer Protection.
Customer experiences
Positive experiences
- Many users report health improvements such as weight loss, improved blood sugar control and reduced inflammation after following Diet Doctor plans.
- Some customers have reported responsive, helpful support when resolving billing or plan‑change issues.
Negative experiences
- Some users report unexpected charges after cancelling during a free trial or difficulties obtaining refunds.
- Common complaints include confusion about how to cancel in the App Store/Google Play and delays or denials in refund requests.
Documentation checklist
What to prepare before contacting support
- Your Diet Doctor account email and username.
- Order confirmation or receipt showing purchase date and transaction ID.
- Bank or card statement lines showing the charge (if applicable).
- Screenshots of your subscription page showing status or cancellation attempts.
For App Store / Google Play purchases
- Apple receipt from your Apple ID purchase history (order number).
- Google Play order ID and subscription details from play.google.com or the Play Store app.
Common mistakes
Wrong account or store
Users sometimes cancel the wrong account (for example a secondary email) or attempt to cancel a purchase made through Apple/Google from the Diet Doctor website.
Assuming immediate refunds or deletion
Assuming cancellation means an immediate refund or immediate loss of access causes confusion. Refunds are handled per policy, and access typically continues until period end.
Missing proof and timing
Failing to save receipts, not checking renewal dates and not capturing cancellation confirmation can make disputes harder to resolve.
Comparative recap
Quick comparison
| Channel | How to cancel | Who handles refunds | Typical outcome |
|---|---|---|---|
| Web (credit card / PayPal) | Sign in → My membership → Cancel membership | Diet Doctor | Stops renewal; access until period end; refunds rare after trial |
| Apple App Store | Cancel via Apple ID subscriptions in App Store or device settings | Apple (Diet Doctor cannot grant refunds) | Contact Apple for refunds; cancellation stops auto‑renewal |
| Google Play | Cancel via Google Play Subscriptions | Google Play (Diet Doctor can assist if needed) | Contact Google for refunds; Diet Doctor may help if unresolved |
Takeaway
Cancel via the same channel you purchased. For App Store and Google Play purchases, contact the store for refunds first.
After cancelling
What to check immediately
- Confirm cancellation email or on‑screen confirmation and save it.
- Check your bank or payment statements for any unexpected charges after cancellation.
Where to get help
- Diet Doctor help and contact pages: https://help.dietdoctor.com and https://www.dietdoctor.com/subscribe.
- Apple Support for App Store refunds: use your Apple account purchase history.
- Google Play Help for Google Play refunds via Google Play Help.
- File a complaint with UAE consumer protection via u.ae - Consumer Protection if needed.
Address
Company address
Diet Doctor Sweden AB
Fleminggatan 7, 112 26 Stockholm, Sweden
Contact reminders
For subscription support, use Diet Doctor’s official help pages first to ensure fastest resolution.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.