Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the European Wax Center service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation European Wax Center: Easy Method
What is European Wax Center
Overview
European Wax Center (EWC) is a professional beauty franchise specializing in waxing services for men and women, including body and facial waxing and subscription Wax Pass options.
Services are primarily offered in the United States; policies for appointments, no-shows, and Wax Passes are set by the company and apply to customers worldwide who purchase services or packages.
Services and products
EWC offers single-session waxing services and prepaid Wax Pass packages that provide multiple visits for a set body area or combination of areas.
Payment, cancellations, and refunds are governed by EWC terms; local availability and pricing may vary, and UAE-specific pricing is not published by EWC.
How to cancel European Wax Center
Online and email cancellation
- Visit the official contact page: Contact Us and select the appropriate reason (e.g., Wax Pass Cancellation/Transfer).
- Email Guest Services at GuestServices@waxcenter.com with your Wax Pass details, appointment information, and request for cancellation or refund.
Phone and in-person options
- Call your local European Wax Center directly to cancel or reschedule an appointment. Confirm the center’s local number on the official site.
- If you visit a center in person, bring your Wax Pass or receipt and request cancellation or transfer at the front desk.
What happens when you cancel
Appointment cancellations
Appointments must be canceled or rescheduled at least 24 hours in advance to avoid potential charges.
If you fail to cancel in time, some centers may apply a Cancellation/No-Show Fee of 50% of the total service cost per the company policy.
Wax Pass cancellations
If you cancel a Wax Pass within 30 days of purchase, you may receive a refund for unused visits subject to verification.
If cancelled after 30 days, expect a $25 cancellation fee and a refund issued as store credit rather than cash in most cases.
Will I get a refund?
General refund policy
Prepaid Wax Passes are generally treated as non-refundable; refunds are uncommon and frequently handled as store credit depending on timing and center discretion.
Cash refunds are rare; the typical outcome for cancellations after 30 days is store credit minus a $25 fee.
Exceptions and practical tips
- If you cancel within 30 days, request an itemized refund for unused visits and keep all purchase receipts.
- If a center refuses a refund, reference UAE consumer law (see consumer rights section) and escalate your request in writing to Guest Services.
European Wax Center plans and pricing
Pricing availability
No official AED pricing for European Wax Center in the United Arab Emirates was found for 2024/2025.
Published pricing on the official site is in USD for U.S. locations only; contact the company for local pricing.
Contact for local pricing
| Plan / Package | Price (UAE) | Notes |
|---|---|---|
| Wax Pass (prepaid) | Contact for pricing | No AED pricing published; contact official support |
| Single service appointments | Contact for pricing | Pricing listed in USD on the official site for U.S. centers only |
Your consumer rights in United Arab Emirates
Relevant UAE law
UAE consumer protection law (Federal Law No. 15 of 2020 and related regulations) provides protections for consumers, including cooling-off rights for certain distance contracts.
For official guidance, see the UAE government consumer protection page: UAE Consumer Protection.
How to assert your rights
- When requesting refunds, explicitly reference UAE consumer protection law and your 14-day cooling-off right if the purchase qualifies as a distance contract.
- Keep receipts, written cancellation requests, and timestamps of communication to support any formal complaints to UAE authorities.
Customer experiences
Positive feedback
Many customers praise individual specialists for efficient, comfortable waxing and professional service at the center level.
Excellent results and positive staff interactions are commonly reported by satisfied clients.
Negative feedback
Common complaints include difficulty obtaining cash refunds for prepaid Wax Passes, with store credit offered instead.
Customers also report frustrations with cancellations - delayed responses, unreturned calls, and needing to escalate to management to resolve issues.
Documentation checklist
What to prepare before cancelling
- Original purchase receipt or order confirmation for the Wax Pass or appointment.
- Your Wax Pass number, account email, and date of purchase.
Proof to support a refund claim
- Copies or screenshots of all communications (emails, messages, call logs) with EWC staff or Guest Services.
- Bank or card statements showing the payment, and ID to verify account ownership if requested.
Common mistakes
Missing the cancellation window
Assuming you can cancel any time is a frequent error; failing to cancel at least 24 hours before an appointment can trigger a charge.
Always note the appointment time and confirm cancellation by email or online form to have written proof.
Assuming cash refunds and poor record keeping
Many customers expect cash refunds for prepaid Wax Passes and are surprised when only store credit is offered.
Not saving receipts, confirmations, or attempts to contact the center weakens your case if you need to escalate under UAE law.
Comparative recap
Policy summary vs. UAE expectations
| Feature | European Wax Center (typical policy) | UAE consumer expectations |
|---|---|---|
| Appointment cancellation | Cancel/reschedule ≥24 hours or risk 50% fee for no-shows | Reasonable cancellation rights; advance notice advisable to avoid fees |
| Wax Pass refunds | Within 30 days: possible refund for unused visits. After 30 days: $25 fee and store credit only | Consumers may be entitled to cash refunds under 14-day cooling-off for qualifying distance sales; reference law when disputing |
After cancelling
Follow-up steps
- Confirm receipt of cancellation in writing and save any confirmation number or email from EWC.
- If you requested a refund, record the expected processing time and follow up if not received within that period.
Where to get help
- Official support and contact form: European Wax Center Contact.
- Company no-show and cancellation policy: No-Show & Cancellation Policy.
- UAE consumer protection guidance: UAE Consumer Protection.
Address
Corporate mailing address
European Wax Center P.O. Box 802208 Aventura, Florida 33280 United States
For Wax Pass cancellation by post, include your purchase receipt, Wax Pass details, contact information, and a clear cancellation request.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the limitations inherent to any dematerialized sending service, even when it is timestamped, tracked and certified. The guarantees concern the sending and technical proof, but never the behavior, diligence or decisions of the recipient.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of the content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent a contestation by the recipient regarding the legal scope of the mail.