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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Headspace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Headspace: Easy Method
What is Headspace
Overview
Headspace is a subscription-based app offering guided meditation, sleep aids, and mindfulness programs to support mental well-being.
Its content includes short sessions, courses on stress and sleep, and themed packs for users of varying experience levels.
Key features
Features include daily meditations, sleep casts, and themed series for anxiety, focus, and sleep improvement.
Access is delivered via a mobile app and web account tied to an ongoing paid subscription.
How to cancel Headspace
Methods
You can cancel using the Headspace website, the app store used to purchase the subscription, or by contacting Headspace support.
Choose the method that matches how you originally subscribed to avoid delays or continued billing.
Step-by-step
- Via Headspace website (recommended): Log into your account at headspace.com, go to your subscription or account settings, and cancel before the renewal date to avoid the next billing.
- Via Apple App Store (iOS): Open your iTunes/App Store account settings, go to "Manage App Subscriptions" and cancel the Headspace subscription there.
- Via Google Play (Android): Open the Google Play app, go to Account > Subscriptions, select Headspace and cancel.
- By email: Send a cancellation request to help@headspace.com if you need a written record.
- By post: Send a written request to Headspace’s mailing address (see Address section below) when a physical record is required.
What happens when you cancel
Access after cancellation
When you cancel, you normally retain access for the remainder of the period you already paid for.
For monthly plans, access typically continues until the end of the current month; for annual plans, until the end of the current subscription year.
Billing and renewals
Cancelling prevents future renewals but does not usually result in immediate service termination unless explicitly stated.
If you subscribed through Apple or Google, future billing is controlled by those marketplaces and must be cancelled there.
Data and account
Cancellation generally stops paid access but does not automatically delete your account or personal data.
To remove your account or request data deletion, contact Headspace support directly via email or the website.
Will I get a refund?
Headspace refund policy
Headspace does not provide refunds for partial subscription terms or prorated refunds for cancelled periods.
Refunds for charges after cancellation are not guaranteed and are handled according to Headspace policy.
App-store purchases and exceptions
- Subscriptions purchased via Apple iTunes or Google Play are generally final sales; Headspace will not issue refunds for those purchases.
- If you believe a charge was incorrect, contact the marketplace (Apple or Google) to request a refund under their policies.
- For questions about Headspace’s stance, see the official terms at Headspace Terms & Conditions.
Headspace plans and pricing
Available plans
Headspace commonly offers monthly and annual subscription options, plus occasional trials or promotional offers.
If you need current price figures, check your local Headspace website or account because prices may vary by region and promotion.
Pricing details
| Plan | Billing | Price |
|---|---|---|
| Monthly subscription | Billed monthly | Contact for pricing |
| Annual subscription | Billed yearly | Contact for pricing |
| Free trial / promotional | Trial period then billed | Contact for pricing |
Your consumer rights in United Arab Emirates
Cooling-off and digital services
UAE consumer protection typically covers goods and some services, but there is no automatic 14-day cooling-off right for ongoing digital subscriptions like Headspace.
Digital subscription refunds are therefore dependent on provider policy and the store used to purchase the subscription.
Marketplace policies
- For purchases through Apple or Google, review each store’s refund and dispute processes; they handle marketplace refunds.
- Headspace disclaims liability for refunds on purchases made through app marketplaces and refers users to those platforms for disputes.
Customer experiences
What users like
Some users praise Headspace for its design, approachable guided meditations, and effectiveness for relaxation and sleep.
These positive experiences are often mentioned by users who consistently use the app’s daily practices.
Common complaints
Many users report unexpected charges after free trials and difficulty cancelling before renewal, resulting in frustration.
Other recurring themes include perceived unresponsive customer support, refusal of refunds, and occasional technical or usability issues during cancellation.
Documentation checklist
Essentials to keep
- Account email and username used for Headspace.
- Payment receipts or bank/card statements showing charges.
- Confirmation emails or screenshots of cancellation actions.
Optional records
- Email correspondence with Headspace support (save timestamps).
- App store receipts if purchased via Apple or Google.
- Copies of written postal cancellation requests, if sent.
Common mistakes
Timing mistakes
Missing the renewal cut-off is a frequent error; cancelling after the renewal date often results in being charged for the next period.
Always check the exact renewal date in your account or app store before cancelling to avoid unexpected billing.
Cancellation method errors
Canceling the app but not the subscription at the marketplace (or vice versa) can leave the subscription active and billing unchanged.
Assuming support will automatically refund without following the correct marketplace or Headspace procedures is another common issue.
Comparative recap
Quick comparison
| Method | Where to cancel | Refunds | When cancellation takes effect |
|---|---|---|---|
| Headspace website | Account > Subscription settings on headspace.com | No prorated refunds; Headspace does not provide partial refunds | Monthly: effective at end of current month; Annual: end of current year |
| Apple App Store (iOS) | Manage App Subscriptions in your iTunes/App Store account | Sale generally final; refunds handled by Apple, not Headspace | Cancellation stops future renewals; check Apple for exact timing |
| Google Play (Android) | Subscriptions in Google Play account settings | Sale generally final; refunds handled by Google, not Headspace | Cancellation stops future renewals; check Google Play for exact timing |
Notes
For marketplace purchases, the platform’s refund policy governs disputes and potential reimbursements.
When in doubt, keep records and contact support via email to establish a paper trail.
After cancelling
What to check
Verify cancellation by checking your Headspace account subscription page or your app store subscription list.
Monitor your bank or card statements for any unexpected charges after cancellation.
Support and helpful links
For Headspace policies and support, see the official terms: Headspace Terms & Conditions.
To contact support directly, email help@headspace.com and retain copies of correspondence.
Address
Headspace headquarters
Headspace, Inc.
2417 Michigan Avenue, Santa Monica, CA 90404
Mailing for arbitration opt-out or written requests
Send postal cancellation or arbitration opt-out notices to: Headspace, Inc. ATTN: Arbitration Opt‑out, 2417 Michigan Avenue, Santa Monica, CA 90404.
Include your account email, subscription details, and a clear statement of the action you request.
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