Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Insight Timer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Insight Timer: Easy Method
What is Insight Timer
Insight Timer is a popular meditation app that offers a large library of free guided meditations, music tracks, talks and live events from teachers worldwide. A paid "Premium" subscription adds courses, offline listening and advanced player features.
Overview
The app is available on iOS, Android and via the Insight Timer website, with in-app subscription billing handled by the App Store or Google Play for most users. Insight Timer also accepts one-time teacher donations.
Main features
Key features include thousands of free meditations, a customizable timer, courses, music, and community features. Premium adds offline access, higher-quality audio and extra player tools.
How to cancel Insight Timer
Cancel on iOS (App Store)
- Open iOS Settings on your iPhone or iPad.
- Tap your Apple ID name/email at the top, then tap "Subscriptions".
- Find "Insight Timer" in the list and select it, then tap "Cancel Subscription".
- Disable auto-renew at least 24 hours before the end of the current period to avoid being charged for the next term.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap your profile icon, then go to "Payments & subscriptions" → "Subscriptions".
- Select "Insight Timer" and tap "Cancel subscription".
Cancel via web, email or mail
- Insight Timer does not provide explicit web self-service cancellation via their site; Terms state subscriptions are managed through the App Store or Play Store.
- You can contact Insight Timer support by email at help@insighttimer.com to request assistance; email is the preferred method.
- Postal requests can be sent to Insight Network Inc., 101 The Embarcadero, Suite 200, San Francisco, California 94105, United States.
What happens when you cancel
Access and renewal
If you cancel a subscription, you typically retain access to paid features until the end of the current billing period. Your subscription will not renew after that period.
Account data and content
Your account, saved progress, bookmarks and downloaded content remain tied to your account. Deleting your account is a separate action and may remove personal data and history.
Will I get a refund?
Insight Timer refund policy
Insight Timer's Terms state they do not offer refunds for fees already paid, even after cancellation. This is the platform policy declared by Insight Timer.
App Store and Google Play refunds
- Apple App Store: Insight Timer's listing indicates refunds are not provided for unused portions of a term once charged.
- Google Play: Refunds are handled by Google Play's policies; users must request refunds through Google Play support when applicable.
Exceptions and practical tips
- Some users have reported obtaining refunds by contacting Apple Support directly when Insight Timer support did not assist.
- If you believe you were billed in error, contact the platform (Apple or Google) first, and keep records of dates and communications.
Insight Timer plans and pricing
Subscription plans
Below are the Insight Premium subscription prices and the teacher donation tiers listed for the UAE App Store. Verify current pricing inside the app store before purchasing.
Donation tiers
Teacher donations are one-time payments and appear as separate tiers in the App Store. They are non-recurring.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Insight Premium Meditation (Annual) | AED 229.99 | Annual | Access to Insight Courses, offline listening, advanced player features, high-quality audio, premium tracks, premium timer, challenges, custom folders, custom milestones, advanced journal |
| Insight Premium Meditation (Monthly) | AED 37.99 | Monthly | Same as annual plan, billed monthly |
| Teacher Donation (XS) | AED 7.99 | One-time | One-time donation to a teacher |
| Teacher Donation (S) | AED 19.99 | One-time | One-time donation to a teacher |
| Teacher Donation (M) | AED 79.99 | One-time | One-time donation to a teacher |
| Teacher Donation (L) | AED 199.99 | One-time | One-time donation to a teacher |
| Teacher Donation (XL) | AED 399.99 | One-time | One-time donation to a teacher |
| Teacher Donation (XXL) | AED 799.99 | One-time | One-time donation to a teacher |
Your consumer rights in United Arab Emirates
Cooling-off and digital purchases
Under UAE consumer protection rules, digital content that is delivered immediately may have limited cooling-off rights. These rules can affect refund eligibility for subscriptions or instant digital access.
How this may apply to Insight Timer
- Insight Timer's "no refund" Terms may conflict with local consumer protections in some cases.
- If you believe local law gives you a right to a refund, document your case and contact Insight Timer support, the app platform (Apple/Google), and, if needed, UAE consumer authorities.
- Official UAE consumer information is available at u.ae - Consumer Protection.
Customer experiences
Positive feedback
- Many users praise Insight Timer for extensive free content, diverse meditations and a strong community feel.
- Daily users highlight the customizable timer and a wide selection of courses and music for meditation and sleep.
Negative feedback
- Some users report being charged after cancellation or experiencing difficulty obtaining refunds within strict windows.
- Complaints include aggressive in-app prompts, perceived pressure toward subscription, and slow or unhelpful support responses.
Documentation checklist
What to include in a cancellation or refund request
- Account email/username used with Insight Timer.
- Receipt or transaction ID from Apple or Google (screenshot or email receipt).
- Date of cancellation attempt and steps taken (screenshots help).
- A clear statement of the requested outcome (cancel subscription, refund request, or both).
What to keep after cancelling
- Confirmation of cancellation from Apple/Google or Insight Timer support.
- Any responses from Insight Timer and platform support.
- Billing statements showing any disputed charges for reference.
Common mistakes
Mistakes during cancellation
Attempting to cancel inside the Insight Timer app without using the App Store or Google Play subscription manager can leave the subscription active. Always check the platform where you originally subscribed.
Another common error is cancelling too close to renewal; some platforms require cancelling 24 hours before the period end to avoid charges.
Mistakes about refunds
Assuming Insight Timer will issue refunds directly even when the purchase was processed by Apple or Google can delay resolution. Contact the platform first for billing reversals.
Not saving receipts or transaction IDs makes disputes harder to prove; keep receipts and screenshots.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund likelihood |
|---|---|---|
| App Store (iOS) | Cancel via iOS Settings → Apple ID → Subscriptions → Insight Timer. | Low from developer; you can request a refund via Apple Support (varies by case). |
| Google Play (Android) | Cancel via Google Play → Profile → Payments & subscriptions → Subscriptions → Insight Timer. | Handled by Google Play; success varies with timing and reason. |
| Web / Direct contact | Contact support at help@insighttimer.com or send postal mail; web self-service cancellation not provided in Terms. | Insight Timer states no refunds; platform-based refunds may be possible in exceptional cases. |
Quick recommendations
- Cancel through the platform where you subscribed (App Store or Google Play) to stop renewals immediately.
- If billed incorrectly, contact the platform's support first; escalate to Insight Timer support with documentation if needed.
After cancelling
What to check next
- Confirm cancellation in your App Store or Google Play subscription list and keep a screenshot or confirmation email.
- Verify access to premium features ends at the conclusion of the paid period and that no new charges are scheduled.
Where to get help
- Insight Timer Help Center: help.insighttimer.com
- Insight Timer Terms of Service: insighttimer.com/terms
- Contact support by email: help@insighttimer.com
- UAE consumer information: u.ae - Consumer Protection
Address
Corporate address
Insight Network Inc.
101 The Embarcadero, Suite 200, San Francisco, California 94105, United States
Support contact
Email (preferred): help@insighttimer.com
Use the official Help Center for guidance: help.insighttimer.com
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FAQ
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