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I hereby notify you of my decision to terminate the contract relating to the Jshealth service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Jshealth: Easy Method
What is JSHealth
Overview
JSHealth is a health and wellness platform offering nutritional guidance, meal plans, an app, an 8-week program, and supplements sold through its online stores.
The service includes subscription access to recipes, workouts, meditations, a meal planner and a vitamins shop, plus standalone product purchases.
Where services are delivered
Subscriptions and programs are delivered via the JSHealth app and website portals, while vitamins are sold through regional online stores (Australia and US sites).
Support, terms and specific product guarantees vary by platform and region; see official pages for details.
How to cancel JSHealth
Cancel via the JSHealth website (Web)
- Go to signup.jessicasepel.com/login and log in to your account.
- Open account settings and click "Cancel Subscription".
- Confirm the cancellation when prompted to complete the process.
Cancel on mobile (iOS and Android)
- Apple App Store (iOS): Settings → Your name → iTunes & App Store → Tap Apple ID → View Apple ID → Subscriptions → Select the JSHealth subscription → Cancel there. Note: uninstalling the app does not cancel the subscription.
- Google Play Store (Android): Open Google Play Store → Menu → Subscriptions → Select JSHealth subscription → Cancel. Note: uninstalling the app does not cancel the subscription.
Cancel by contacting support
- Email support at support@jshealthvitamins.com including your full name, order/subscription number and the email used to subscribe.
- Provide clear instruction to cancel and request confirmation of cancellation by return email.
What happens when you cancel
Access and billing
After cancellation your active subscription typically continues until the end of the current paid period unless the provider states otherwise.
Automatic renewals stop at the next billing date; you will not be billed again after a successful cancellation.
Data and account
Your account data (profile, progress, saved plans) may remain accessible depending on JSHealth policies; consider exporting or saving any personal content before deleting accounts.
Request account deletion via support if you want removal of personal data; expect separate confirmation for data-deletion requests.
Will I get a refund?
Program (8-week course) refund rules
The 8-week JSHealth Program offers a full refund if cancelled prior to program start and up until the end of week 1 of the program (the "Cancellation Window").
Outside that window, remedies for defective services are subject to Australian Consumer Law as referenced in JSHealth terms.
Vitamins and store-specific refunds
- US challenge bundles: some select challenge bundles include a 100% money-back guarantee for first-time customers if claimed within the challenge period (for example, 60 days). Return shipping is paid by the customer; refunds processed within ~30 days of receiving the returned item. Original shipping costs are not refunded.
- Australia store: change-of-mind refunds are generally not available for vitamins/supplements due to health regulations. Refunds or replacements are provided only for faulty or damaged products under Australian Consumer Law with proof of purchase required.
How refunds are processed
Refund eligibility and timing depend on the product type and the store region. Expect processing windows (e.g., ~30 days for returned items) and exceptions for change-of-mind returns on supplements.
If you believe you have a valid refund due to defect or an eligible window, contact support with proof of purchase and details.
JSHealth plans and pricing
Available plans
The following prices are from the UAE App Store and reflect the main subscription tiers available to UAE users.
All plans offer full app access: recipes, workouts, meditations, vitamins shop, meal planner, and other in-app features.
| Plan | Price (AED) | Billing period | Features |
|---|---|---|---|
| Monthly | AED 37.99 | Monthly | Full app access (recipes, workouts, meditations, vitamins shop, meal planner) |
| Quarterly | AED 94.99 | Every 3 months | Full app access, billed quarterly |
| Yearly | AED 229.99 | Annual | Full app access, billed yearly |
Your consumer rights in United Arab Emirates
Local consumer protections
Consumers in the UAE have rights under national consumer protection frameworks administered by federal and local authorities.
These rights commonly cover faulty goods, misleading claims and unfair commercial practices, but exact remedies vary by case and jurisdiction.
How to escalate in the UAE
- If you cannot resolve your issue with JSHealth, contact your local consumer protection authority or file a complaint through the UAE government portal: UAE Consumer Protection.
- Keep purchase receipts, order numbers and communication records when escalating complaints to government channels.
Customer experiences
Positive feedback
Many users report improvements in hair, digestion and sleep after using JSHealth products and programs.
Customers often cite responsive and supportive customer service as a positive point for the brand.
Negative feedback and issues
Reported negatives include delivery problems (late, lost or damaged packages) and occasional delays or confusion around subscription cancellations.
A small number of third-party reviewers reported side effects (e.g., fatigue, breakouts, nausea) with supplements; consult a healthcare professional if you experience adverse effects.
Documentation checklist
Essential documents to prepare
- Order number and purchase receipt (email or invoice).
- The email address used for the subscription or order.
- Screenshots of account subscription status or billing statements (if available).
Optional supporting evidence
- Photographs of damaged goods (for product refund claims).
- Copies of correspondence with JSHealth support and dates of messages.
Common mistakes
Uninstalling the app instead of cancelling
Uninstalling the JSHealth app does not cancel subscriptions billed through the App Store or Google Play.
Always cancel via the app-store subscriptions page or the website to stop renewals.
Missing key details in cancellation requests
Leaving out order numbers, account email, or clear cancellation instruction can delay processing.
Include full name, order/subscription number and the email used to subscribe to speed up support responses.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund possible? |
|---|---|---|
| Web (JSHealth website) | Log in at signup.jessicasepel.com/login → Click "Cancel Subscription" → Confirm | Depends on product: 8-week program has a 1-week cancellation window; other refunds per store terms. |
| Apple App Store (iOS) | iPhone Settings → Your name → iTunes & App Store → Subscriptions → Select JSHealth → Cancel | Refunds handled per App Store policy and product terms; uninstalling does not refund or cancel. |
| Google Play Store (Android) | Google Play Store → Menu → Subscriptions → Select JSHealth → Cancel | Refunds handled per Google Play and product/store policies; uninstalling does not refund or cancel. |
After cancelling
What to expect next
After you cancel, watch your email for a confirmation message. Keep that confirmation for your records.
If you continue to be billed after cancellation, contact JSHealth support immediately and provide your cancellation confirmation.
Helpful links and contacts
- Account login / cancellation: signup.jessicasepel.com/login
- App & FAQ pages: app.jessicasepel.com FAQ
- Program terms (8-week program): theprogram.jessicasepel.com terms
- Store returns & shipping: jshealthvitamins.com shipping & returns
- US money-back info (challenge bundles): us.jshealthvitamins.com money-back guarantee
- Email support: support@jshealthvitamins.com
- UAE consumer protection info: UAE Consumer Protection
Address
Corporate address
JSHealth (corporate contact): Scott House, Suite 1, The Concourse, Waterloo Station, London, England, SE1 7LY.
How to use the address
Use the address for formal correspondence if required. For returns or product issues, follow the store return instructions - do not assume the corporate address is the return location.
Always confirm return addresses with support or the returns page before shipping any product back.