Cancel SWEATCOIN online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sweatcoin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Sweatcoin: Easy Method
What is Sweatcoin
Overview
Sweatcoin is a health and wellness app that converts steps and physical activity into a digital balance (Sweatcoins) which can be spent on goods, services, discounts or entered into offers and auctions.
How it works
The app tracks your movement and credits Sweatcoins according to its earning caps and rules. A free tier is available, and there are paid subscription tiers that raise earning limits and add features.
How to cancel Sweatcoin
Cancel via Website / WebApp
- Go to join.sweat.com and log in to your account.
- Open Profile → select "Edit" under My Subscription → choose "Cancel Subscription".
- Follow all prompts including the cancellation survey. You will receive cancellation confirmation by email.
- See official guidance: Sweat support - How to cancel.
Cancel via Apple App Store (iOS)
- Open the Sweat app (requires version ≥ 7.1) and start cancellation; you will be redirected to Apple ID Subscriptions to confirm.
- Or go to iOS Settings → Apple ID → Subscriptions → select Sweat → Cancel.
- Subscription continues to work until the end of the active billing period.
Cancel via Google Play (Android)
- Either cancel inside the Sweat app (v7.1+) or open Google Play Store → Subscriptions → select Sweat → Cancel subscription.
- Complete any short cancellation survey. Access continues until the end of the paid period.
What happens when you cancel
Access and service period
If you cancel a paid subscription you typically retain access to premium features until the end of your current billing period.
After the paid period ends, your account reverts to the free tier and earning caps and features will change accordingly.
Confirmation and data
Cancellation is normally confirmed by email when done through the WebApp or in-app support flow.
Sweatcoin’s handling of your account data follows its terms and privacy policy; content such as your Sweatcoin balance remains on your account unless otherwise stated.
Will I get a refund?
Sweatcoin refund policy
- Sweatcoin’s policy states there are generally no refunds or prorating for cancellations, change of mind, unused time, accidental purchases, or medical reasons unless required by law.
- For standard website payments (card/PayPal) they state no refunds; access continues through the paid period.
App store purchases and offer exceptions
- Subscriptions purchased via Apple or Google must be refunded via Apple/Google’s refund processes; Sweat does not directly issue those refunds.
- If an offer or promotional code fails (for example deals redeemed with Sweatcoins), you can request a refund via Sweat support using the "I want a refund" option and provide a screenshot of your balance and receipt; accidental purchases are generally non-refundable.
- Official refunds guidance: Sweat support - Refunds and Returns and offers help: Sweatcoin offers refund.
Sweatcoin plans and pricing
Plans summary
Sweatcoin offers a free tier and a Premium plan (after a free 7‑day trial) with higher earning caps and additional features.
Exact local AED/USD prices are not listed publicly here; check the app or your local App Store for current rates.
How to check prices
Open the Sweat app or your Apple/Google App Store page for up‑to‑date pricing in AED or your preferred currency.
Annual plans typically include a discount versus monthly billing.
| Plan | Price (AED/USD) | Billing period | Key features |
|---|---|---|---|
| Free | No cost | Ongoing | Basic earning cap, access to marketplace offers |
| Premium (after 7‑day trial) | Check in‑app / Contact for pricing | Monthly or Annual | Higher earning cap (e.g., up to 100 Sweatcoins/day), other premium features |
Your consumer rights in United Arab Emirates
Cooling-off and refund rights
UAE consumer protection (Federal Law No. 24 of 2006 and related regulations) generally provides a cooling‑off period for distance and online purchases, commonly 14 days, allowing cancellation and refund in qualified cases.
Digital goods and services that are accessed immediately are frequently treated as an exception to the cooling‑off right, depending on the circumstances and whether the consumer consented to immediate access.
Escalation and dispute options
- If you believe terms are unfair or a refund is due, contact Sweatcoin support first and keep evidence.
- Escalate to your bank or card issuer for a chargeback if appropriate, or file a complaint with UAE consumer protection authorities via the official portal: UAE consumer protection.
- Remember that Apple/Google purchases follow their refund policies; you may need to request refunds through the respective app store.
Customer experiences
Positive experiences
Some UAE and regional users report long‑term enjoyment of the free app and successful redemptions or wins from offers and auctions.
Users who engage with promotions and manage to redeem rewards sometimes report satisfaction with the incentive to exercise.
Negative experiences
Common complaints in public reviews and forums include difficulty redeeming valuable items, frequent ads, sync or Boost feature problems, and perceived rising redemption thresholds.
There are reports of billing issues and support delays; app‑store purchases can require contacting Apple or Google for resolution.
Documentation checklist
What to prepare before cancelling
- Account email/username and subscription details (start date, billing period).
- Receipt or payment confirmation (card/PayPal/Apple/Google receipt screenshot).
- Screenshot of your Sweatcoin balance if requesting an offer refund.
How to submit supporting evidence
- Use the in‑app Help → Contact Us flow for fastest response and include attachments.
- If contacting WebApp support, attach receipts and screenshots and keep any confirmation emails for records.
Common mistakes
Cancelling in the wrong place
Many users try to cancel inside the Sweat app but their subscription is billed via Apple/Google; cancelling in the app may redirect you or be ineffective unless you confirm in the store subscription manager.
Always verify where the payment was set up (App Store, Google Play, card/PayPal) before cancelling.
Expecting automatic refunds
Expecting an immediate refund after cancellation is a frequent mistake - Sweatcoin’s policy usually disallows refunds and access continues to the end of the paid period.
If you paid via Apple/Google, request refunds through those stores; Sweatcoin does not control those refund decisions.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and access behavior for each method.
How they compare
| Method | How to cancel | Refund possibility | Access after cancel |
|---|---|---|---|
| Website / WebApp | Profile → Edit under My Subscription → Cancel (follow prompts) | Generally no refunds; check terms and law | Access remains until end of paid period |
| Apple App Store (iOS) | In‑app redirect to Apple ID Subscriptions or iOS Settings → Subscriptions → Cancel | Refunds handled by Apple via their process | Continues until end of billing cycle |
| Google Play (Android) | App or Google Play Store → Subscriptions → Cancel subscription | Refunds handled by Google via their process | Continues until end of current period |
| Card / PayPal (Standard Web payment) | Cancel in WebApp profile; contact support for issues | Sweatcoin states no refunds; may depend on law or bank dispute | Access continues through paid period |
After cancelling
What to check
Confirm you received a cancellation email or confirmation inside the app/web account. Keep that confirmation for records.
Verify your next billing date and that no further charges appear on your card or account.
Helpful official links
- Cancellation guide: Sweat support - How to cancel
- Refunds: Sweat support - Refunds and Returns
- Offer refunds: Sweatcoin offers refund
- Apple refunds/help: Apple - Request a refund
- Google Play refunds: Google Play - Request a refund
- UAE consumer protection: UAE consumer protection
Address
Registered postal address
c/o OHS Secretaries Limited, 9th Floor, 107 Cheapside, London, EC2V 6DN, United Kingdom.
Support contact note
Sweatcoin’s preferred support channel is in‑app Help → Contact Us or the WebApp support flows; no public phone number is provided.
For contractual terms see the official terms page: Sweat - Terms of Use.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.