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Cancellation service #1 in UAE
Amica is a subscription-based service and insurance provider that offers policies and digital subscriptions, depending on the product you use. In some contexts "Amica" refers to an insurance company; in others it refers to a digital app offering magazine issues and subscriptions.
This guide explains how to cancel Amica subscriptions or policies while you are located in the United Arab Emirates (UAE). It covers the common cancellation paths, refund expectations, required documents, consumer rights in the UAE, and post-cancellation steps.
When you cancel, access to the service typically continues until the end of the paid term. You can use the service for the remaining paid period.
To avoid automatic renewal you must cancel at least 24 hours before the term ends for web subscriptions. For App Store and Google Play, follow each store's cancellation timing and rules to stop renewals.
Cancelling normally does not delete your account automatically. Review Amica's account or privacy settings and contact support if you need data deletion or export.
Except as expressly provided or required by law, all payments to Amica are non-refundable. If you cancel, no refund will be issued by Amica, though service typically continues until the end of the paid period.
Refunds may be granted by the app store operator per their policies or by Amica only where local law requires it. Keep proof of purchase and correspondence when requesting refunds.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| In-App Purchase - Amica (single issue) | AED 3.69 | Per item | Single issue purchase (digital) |
| In-App Purchase - Abbonamenti Amica | AED 32.99 | Not specified | Subscription bundle - details unspecified |
| Mensile | AED 12.99 | Monthly | Monthly subscription |
| Annuale | AED 49.99 | Annual | Annual subscription |
| Issue - March 2025 (n.3 Marzo 2025) | AED 9.99 | Single issue | Digital issue for March 2025 |
These prices were sourced from the UAE App Store listing snapshot. Additional single-issue prices (other months) appear at AED 9.99 each in the same listing.
The UAE has consumer protection regulations governed by the Ministry of Economy. For disputes or general guidance contact the UAE Ministry of Economy.
Unlike EU distance-selling rules (14-day withdrawal), the UAE does not automatically apply an EU-style 14-day right of withdrawal to all digital subscriptions. Check contract terms and local law, or contact the Ministry of Economy for disputes.
Customers (recurring patterns of referencing Amica Insurance in other markets) praise professional and responsive customer service, quick claims handling, and knowledgeable staff.
Some users report pricing increases and occasional service delays or system constraints. A minority find the service expensive despite good support.
Current review sources primarily reflect Amica activity outside the UAE (not UAE-specific). There appear to be few or no published reviews specific to Amica services in the UAE marketplace.
Many customers wait until the last moment and miss the 24-hour cancellation window for web subscriptions, resulting in an automatic renewal. Cancel at least one full day before term end.
If you subscribed through Apple or Google Play but try to cancel via Amica's website, billing may continue. Use the store where you purchased the subscription to stop future charges.
Not keeping receipts or order confirmations makes refund or dispute requests harder. Save App Store/Google Play receipts or Amica invoices when subscribing.
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Web (Amica website) | Customer portal or email [email protected] | Generally non-refundable (Amica policy) | Cancel ≥24 hours before term end to avoid renewal; access until period end |
| Apple App Store | Subscriptions → Amica → Cancel Subscription | Refunds via Apple on request (reportaproblem.apple.com) | Apple controls billing and refunds; UAE requests evaluated ~24 - 48 hours |
| Google Play | Payments & subscriptions → Subscriptions → Amica → Cancel | Refund requests via Google Play support (often within 48 hours) | Google controls billing and may evaluate within 1 - 4 days |
Cancel via the channel you used to subscribe. App stores handle their own billing and refund processes; Amica's direct subscriptions follow Amica's non-refundable terms unless local law requires otherwise.
Amica Mutual Insurance Company
PO Box 9128 Providence, RI 02940-9128
Email for subscription support: [email protected]
For general information and additional contact options visit: https://www.amica.com/
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Written by Hessa Al Mansoori
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.