cancellation Pixie Star: Easy Method

What is Pixie Star

Service overview

Pixie Star is presented as a subscription service linked to the Pixie brand and related apps. It appears in marketplaces and has an associated website and Dubai address on file.

Available channels

Listings and pricing appear on app stores under similar names (for example "Pixie Art 2D 3D Coloring"). There is limited public documentation of an official cancellation or refund policy.

How to cancel Pixie Star

Cancel via app stores (if you subscribed on mobile)

• iPhone / iPad: Open Settings → your name → Subscriptions and select the Pixie/Pixie Art subscription to Cancel. See Apple support: Apple - manage subscriptions.
• Android / Google Play: Open Google Play Store → Menu → Payments & subscriptions → Subscriptions and cancel the Pixie subscription. See Google support: Google Play subscriptions.

Cancel via web or direct contact

• Email the seller at [email protected] requesting cancellation and a confirmation in writing.
• Call the listed phone numbers ((04) 446 9084, 0529337563) and request account cancellation and a reference number.
• Send a signed postal cancellation letter to the Dubai address and keep proof of posting.

What happens when you cancel

Access after cancellation

Access typically remains until the end of the current paid period for many subscription services. Confirm the exact end date when you cancel.

Request a written confirmation that states the final access date and that recurring payments have been stopped.

Account, renewal and data

Cancellation should stop future renewals but may not automatically delete account data. Ask the provider to confirm data retention or deletion steps.

Save any confirmation emails or screenshots showing cancellation for your records and disputes.

Will I get a refund?

Official policy status

No official refund policy for Pixie Star was found in the available listings. This means refunds are not documented publicly and may be handled case-by-case.

Exceptions and steps if charged incorrectly

• If you see an unexpected or unauthorized charge, contact the merchant first and ask for a refund and written confirmation.
• If the merchant does not resolve it, contact your bank or card issuer to dispute the charge or request a chargeback.
• If you subscribed via Apple or Google, request a refund through their official refund processes after contacting the merchant.

Pixie Star plans and pricing

App Store pricing (UAE)

Pricing below was retrieved from the App Store listing for "Pixie Art 2D 3D Coloring" in the United Arab Emirates. If Pixie Star is a different product, contact the provider for accurate pricing.

Price table

Your consumer rights in United Arab Emirates

General consumer protections

The UAE provides consumer protection channels through its federal and emirate-level authorities. These cover unfair commercial practices and faulty or misrepresented goods and services.

Where to escalate

• File complaints or seek guidance on the UAE government portal: u.ae - Consumer rights.
• Contact the Ministry of Economy or your local Department of Economy and Tourism (for Dubai: DED) for guidance and to file complaints.

Customer experiences

Positive feedback

No verified positive user reviews were found in the available data set for Pixie Star specifically.

Negative feedback and warnings

There are user reports of unauthorized charges (example: $39.95) and difficulty cancelling trial memberships.

Third-party safety checks (ScamAdviser) have indicated the site may be unsafe; treat unexpected charges and contact details with caution.

Documentation checklist

What to prepare before contacting support

• Account email, username, and subscription ID (if available).
• Date and amount of the charge, and payment method used.
• Screenshots of charges, subscription pages, and any in-app receipts.

What to request from the provider

• Written confirmation of cancellation (email or PDF) stating end date and cancellation reference number.
• Refund decision in writing or a refusal with a reason.

Common mistakes

Assuming automatic cancellation

Many users assume cancelling the app removes the subscription; deleting the app does not always stop recurring payments.

Always cancel subscriptions in the app store or via provider confirmation rather than just deleting the app.

Not documenting communications

Users often fail to keep proof of cancellation requests or confirmations, which makes disputes harder.

Always save emails, screenshots, call logs, or postal proof to support any chargeback or complaint.

Comparative recap

Quick comparison

After cancelling

Follow-up actions

• Confirm that no further charges appear on your card within one billing cycle.
• If charged after cancellation, contact your bank immediately to dispute the transaction.

Helpful official links

• Pixie official website: https://pixie.org.in/
• UAE consumer rights and complaint guidance: https://u.ae/en/information-and-services/consumer-rights
• Apple subscription management: https://support.apple.com/en-ae/HT202039
• Google Play subscription help: https://support.google.com/googleplay/answer/7018481

Address

Postal and warehouse address

Dubai Industrial City, Phase 2, Round about 4, Warehouse No. R10.

Contact channels

• Email: [email protected]
• Phone (local numbers listed): (04) 446 9084, 0529337563
• Postal cancellation letters are accepted - send with tracking and keep proof of postage.