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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Bench service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Bench: Easy Method
What is Bench
Overview
Bench is an online bookkeeping and accounting subscription service for small businesses. It provides monthly bookkeeping, financial reports, and optional tax support through a dedicated team.
Who it's for
Bench is aimed at small business owners who prefer outsourced bookkeeping and simplified financial statements. Plans vary by level of bookkeeping and tax support included.
How to cancel Bench
Online cancellation (recommended)
Cancel via your Bench account settings or by booking a call inside the account to request cancellation. This creates a record tied to your account.
Email or postal cancellation
You may also cancel by sending written notice by email or post. Email is preferred for a timestamped record.
- Monthly subscriptions: provide written notice at least 15 days before the end of the current term.
- Yearly subscriptions: provide written notice at least 60 days before the end of the current term.
- Bench subscriptions auto-renew unless cancelled according to the timing above.
- Keep copies of emails, confirmation messages, and any reference numbers you receive.
Reference Bench Terms for details: Bench Terms of Service.
What happens when you cancel
Access and service after cancellation
Once cancelled, your Bench service continues until the end of the paid term you have already paid for. You retain access to reports and data for that period.
Billing and auto-renewal
Auto-renewal stops after a successful cancellation submitted within the required notice window. No further charges should occur after the current paid term ends.
Will I get a refund?
Bench refund policy
Bench's Terms state that all subscription fees are non-refundable unless otherwise provided in the Terms. There is no general 14-day cooling-off or refund period specified.
Exceptions and disputes
- Refunds may be considered only if explicitly stated in a contract clause or by prior written agreement.
- If you believe an error occurred (billing mistake, duplicate charge), gather supporting documents and contact Bench support promptly.
- If you cannot resolve a billing dispute with Bench, you may escalate through UAE consumer channels (see "After cancelling").
Bench plans and pricing
Summary of available plans
Below are the plans and approximate AED-equivalent monthly prices. Prices were converted from USD at ~1 USD = 3.67 AED and Bench did not publish UAE-specific AED pricing.
Table of plans
| Plan | Price (AED/month) | Billing | Key features |
|---|---|---|---|
| Bookkeeping | AED 1,281.80 | Monthly | Monthly bookkeeping, dedicated team, year-end financials |
| Bookkeeping (annual-billed) | AED 1,097.30 | Monthly (billed annually) | Same as Bookkeeping at lower annual rate |
| Bookkeeping + Tax | AED 2,565.30 | Monthly | Bookkeeping plus unlimited income tax support and filings |
| Bookkeeping + Tax (annual-billed) | AED 2,198.30 | Monthly (billed annually) | Same as above at annual-billing rate |
| Catch-up Bookkeeping (or Essential) | AED 914.80 | Monthly | Backlogged bookkeeping / essential team services |
| Premium (SaaSworthy) | AED 1,464.30 | Monthly | Essential features plus licensed tax professionals for filings |
Your consumer rights in United Arab Emirates
General consumer protections
UAE consumer protection laws give buyers rights around truthful advertising, clear contract terms, and remedies for defective or misrepresented services. Bench's Terms do not reference UAE-specific statutory cooling-off rights.
How to pursue a complaint in UAE
If you believe your consumer rights under UAE law were breached, you can contact local consumer protection authorities for guidance and dispute resolution.
For official UAE consumer information, see the UAE government consumer pages: UAE Consumer Protection.
Customer experiences
Positive feedback
Some UAE reviewers praise Bench for an easy-to-use interface, time savings, and clear, clean financial reports.
Users highlighted affordability and organized bookkeeping after an initial learning curve in certain reviews.
Negative feedback
Other UAE reviews report unreliable assistance, bookkeeping not kept up-to-date, frequent staff changes, and miscategorized transactions.
Complaints include delayed completions, difficulty contacting support, and problems with tax-year wrap-up in some cases.
Documentation checklist
Before you cancel
- Account email, username, and subscription ID or invoice number.
- Last invoice and proof of payment for the current term.
- Copy of Bench confirmation emails or messages about your subscription.
If you need to dispute or request records
- Exported financial reports, bank feeds, and transaction histories from your Bench account.
- Copies of communication with Bench support (emails, chat logs, call notes).
- Any engagement letters, service agreements, or special terms in writing.
Common mistakes
Missing the cancellation window
Example: Submitting a cancellation 10 days before a monthly renewal when the Terms require 15 days will result in an auto-renewal charge. Always check the exact notice period for your billing cycle.
Assuming app-store or bank cancel covers Bench
Example: Cancelling a card payment or deleting a mobile app does not always stop Bench's subscription. Bench requires cancellation through its account settings or written notice per their Terms.
Comparative recap
Quick summary
This table compares key cancellation and refund points to help you decide whether to continue or cancel and how to prepare.
Comparison table
| Topic | Bench (what to expect) | Action for UAE users |
|---|---|---|
| Cancellation method | Written notice via account, email, or post; booking a call inside account | Use email + keep copies; follow timing rules |
| Notice window | 15 days (monthly) / 60 days (yearly) | Submit notice early to avoid renewal |
| Refunds | Fees are generally non-refundable | Collect evidence for disputes; raise through consumer channels if needed |
| Data access after cancel | Access persists until end of paid term | Export required records before term end |
After cancelling
Immediate steps
- Download/export your books, reports, and tax documents from Bench before the paid term ends.
- Cancel any bank or card auto-payments linked to Bench to prevent future charges.
Helpful links and escalation
Bench Terms: https://www.bench.co/terms.
Bench main site/help: https://www.bench.co/.
UAE consumer guidance: https://u.ae/en/information-and-services/consumer-protection.
Address
Postal address
Bench (corporate mailing address): 545 Robson Street, Vancouver, British Columbia.
Contact options
Preferred contact for cancellation is written notice (email) from your account email or postal mail. Use the Bench account "Book a Call" option for assistance if available.