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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ccbill service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Ccbill: Easy Method
What is Ccbill
Overview
Ccbill is a US-based payment processor that specializes in recurring billing and subscription management for online merchants. It is commonly used by content and subscription services to handle payments and authorizations.
Role and scope
Ccbill acts as a payment facilitator and authorization gateway; merchants set prices, deliver goods or services, and handle refunds. Ccbill processes transactions and provides merchant support tools.
How to cancel Ccbill
Primary online method (support portal)
The fastest and preferred cancellation method is via the official support portal. Log in at the Ccbill support site to locate and cancel subscriptions.
- Go to support.ccbill.com.
- Provide your email, credit card or subscription ID to look up the subscription.
- Use the account lookup, live chat, or form to request cancellation.
Direct contact methods
If you cannot access the portal you may contact Ccbill directly by phone, email, fax or web form. Provide identifying details so they can locate the subscription.
- Phone (24-hour support): +1 888 596 9279.
- Email: consumersupport@ccbill.com.
- Provide subscription ID, merchant name, and last 4 digits of card when requesting cancellation.
What happens when you cancel
Access and renewal
When you request cancellation, recurring billing should stop after the termination is processed. You remain liable for any charges that post before cancellation completes.
Data and merchant relationship
Ccbill handles the payment side; the merchant controls access to content or services. Data retention and access after cancellation follow the merchant's policies and Ccbill's terms.
Will I get a refund?
General refund policy
Ccbill's consumer terms state that past recurring fees are not refundable as a matter of routine. Refunds, if any, are at the merchant's discretion and must be issued to the original payment method.
Exceptions and payment holds
Free-trial cancellations may still show a bank hold; banks can retain reserved funds for about 7 - 10 days. If you believe an unauthorized charge occurred, contact the merchant first, then Ccbill support or your card issuer.
Ccbill plans and pricing
Pricing availability
Ccbill does not publish fixed AED pricing for consumers; merchants configure regional pricing and fees. Exact consumer prices vary by merchant and offer.
Contact for pricing
If you need exact pricing for a specific service billed through Ccbill, contact the merchant or Ccbill sales/support for merchant-specific details.
| Plan | Price (AED) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | CCBill pricing and merchant fees are set per merchant; no public AED price list available. |
Your consumer rights in United Arab Emirates
Relevant UAE law
UAE consumer protection law may provide cooling-off and refund rights for some remote transactions. Federal Law No. 15 of 2020 contains protections; applicability depends on the merchant and transaction type.
Practical steps for UAE residents
Check the merchant's refund and cancellation policy first because Ccbill processes payments but usually defers refunds to merchants. If needed, raise a complaint through UAE consumer portals or your bank.
- Refer to UAE official consumer information: UAE Consumer Protection.
- Keep records of cancellation requests and merchant responses for any dispute.
Customer experiences
Positive reports
Some merchants report reliable deposits, responsive merchant-facing support, and long-term service stability. Merchant reviews sometimes note helpful international support.
Negative reports
Many consumer-side complaints describe continued billing after cancellation, difficulty obtaining refunds, and challenges cancelling subscriptions. Experiences can vary by merchant and case handling.
Documentation checklist
What to collect before contacting support
- Subscription or subscription ID (if available).
- Merchant name as shown on your statement.
- Transaction dates and amounts (screenshots or bank statements).
- Last four digits of the payment card used and the email used for the subscription.
What to keep after cancellation
- Written cancellation confirmation from Ccbill or the merchant.
- Reference number for the request, support transcript, or email copy.
- Evidence of any attempted unauthorized charges after cancellation.
Common mistakes
Not confirming merchant-level cancellation
Consumers sometimes contact only their bank and not the merchant or Ccbill; stopping the bank does not always stop the subscription if the merchant continues to bill.
Failing to get written confirmation
Not saving a cancellation confirmation is a frequent error. Always request and keep a written confirmation or support reference number to support disputes.
Comparative recap
Quick feature comparison
| Feature | Ccbill | App Store / Google Play |
|---|---|---|
| How to cancel | Support portal, phone, email; merchant lookup required. | Cancel via Apple or Google account subscription settings; platform-controlled. |
| Refund source | Refunds issued by merchant; Ccbill processes payments only. | Platform may handle refunds per its own policies and developer agreements. |
| Typical consumer issues | Billing may continue if merchant-side cancellation incomplete; disputes may require merchant/bank involvement. | Platform receipts and controls are centralized, often easier for immediate cancellation of app-based subs. |
After cancelling
Monitor your statements
After cancellation, monitor bank and card statements for several billing cycles to ensure charges have stopped. Save any unexpected charge details for dispute steps.
Helpful official links
- CCBill support portal: support.ccbill.com
- CCBill main site: ccbill.com
- For UAE consumer guidance: UAE Consumer Protection
- Email CCBill consumer support: consumersupport@ccbill.com
Address
Corporate address
CCBill corporate mailing address as published: 3402 E University Dr. STE 420, Phoenix, AZ 85034, United States.
Support contact
For consumer cancellations and inquiries use the support portal, phone +1 888 596 9279, or consumersupport@ccbill.com as the official contact channels.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.