Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Citation Machine, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at AED 3.83 for 48h, then AED 208.25 per month without commitment
Send an e-Postclic to Citation Machine
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in UAE
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at AED 3.83 for 48 hours
then no commitment, AED 208.25 per month
to keep966649193710
Recipient
Citation Machine
REF/2025GRHS4
cancellation Citation Machine: Easy Method
What is Citation Machine
Overview
Citation Machine is an online citation generator and referencing tool that helps students and researchers format bibliographic citations in styles such as APA, MLA and Chicago.
The service is provided by Chegg-affiliated products and may be offered as a free tool with an optional paid subscription (Citation Machine Plus) for extra features.
Who uses it
Typical users include students, educators and researchers who need quick, formatted citations and additional writing tools like plagiarism or grammar checking.
Paid features are commonly bundled as part of Chegg’s suite of study tools and may be billed through web, Google Play, or Apple App Store channels.
How to cancel Citation Machine
If you subscribed on the Citation Machine / Chegg website
- Email request: send a cancellation request to [email protected] and include your account email and subscription details.
- Support page: follow instructions in the service terms or Chegg support pages to request cancellation via their support channels.
If you subscribed via a mobile store
- Google Play: open Google Play Store → Subscriptions → Citation Machine → Cancel and follow the prompts. For help see Google Play subscriptions.
- Apple App Store (iOS): cancel through your Apple ID subscription settings. For official guidance see Manage subscriptions on your iPhone or iPad.
What happens when you cancel
Access after cancellation
Cancellations made via the web (Chegg/Citation Machine) take effect at the end of the current billing period.
You will generally retain access to paid features until the next renewal date after cancellation.
Account and data
Your account and any saved citations typically remain accessible as per the service’s data retention terms.
To remove account data or request deletion, contact support using the same channels used for cancellation.
Will I get a refund?
Web subscriptions (Chegg / Citation Machine)
Subscription fees paid through Chegg/Citation Machine are generally non-refundable except where required by law or specific exceptions stated in the terms and conditions.
Refer to the official terms for precise language: Citation Machine Terms & Conditions.
App Store / Google Play purchases
- If you purchased via Google Play or the App Store, refunds must be requested through those platforms under their regional policies.
- Use the official support pages for refund requests: Google Play support (Request a refund from Google Play) and Apple support (Request a refund from Apple).
Citation Machine plans and pricing
Pricing overview
Known public pricing lists Citation Machine Plus at US $9.95 per month; AED equivalents depend on current exchange rates and storefront conversions.
Exact AED prices may vary on UAE App Store or Google Play - check your local store for final amounts.
Plan details
| Plan | Price (USD) | Billing Period | Main Features |
|---|---|---|---|
| Citation Machine Plus | US $9.95 / month | Monthly | Plagiarism checker, grammar check, expert feedback (up to 30 papers/month) |
Your consumer rights in United Arab Emirates
Digital services and refunds
The UAE does not provide a universal 14-day statutory cooling-off period for paid digital services purchased online unless a platform voluntarily offers one.
Refund or cooling-off policies for Citation Machine subscriptions follow the provider’s published terms unless local law provides otherwise.
Platform-specific rights
- Purchases via Google Play or Apple App Store are subject to those platforms’ regional policies and dispute processes.
- If you believe local consumer law applies, you may contact UAE consumer protection authorities for guidance on digital service disputes.
Customer experiences
Positive feedback
Many users report that Citation Machine reliably generates formatted citations and has been useful over years of use.
Paid features can simplify formatting and reduce manual citation errors for routine work.
Common complaints
Users sometimes complain about intrusive ads, interface lag, and perceived rebranding across similar services.
There are reports of inaccurate or fabricated sources generated by citation tools - verify generated citations before use to avoid academic integrity issues.
Documentation checklist
What to include in a cancellation request
- Your full name and account email address.
- Subscription plan name and subscription ID (if available).
- Reason for cancellation (optional but helpful) and request for confirmation.
Supporting documents to keep
- Proof of purchase or billing statement showing the subscription charge.
- Confirmation emails from Chegg or store receipts from Google Play / Apple.
- Copies of any support correspondence regarding the cancellation.
Common mistakes
Cancelling the wrong way
A common mistake is requesting a refund from Chegg when the purchase was made through Google Play or the App Store - refunds must be handled by the platform used to buy the subscription.
Always check your payment method and the store used when you first subscribed before contacting support.
Timing and access assumptions
Some users assume cancellation takes effect immediately and lose access unexpectedly; web cancellations usually remain active until the end of the billing period.
Keep screen captures or confirmation numbers to avoid confusion about cancellation timing and access rights.
Comparative recap
At-a-glance comparison
| Purchase Method | Who handles cancellation | Refund pathway | Access after cancel |
|---|---|---|---|
| Web (Citation Machine / Chegg) | Contact [email protected] or Chegg support | Refunds generally not provided; exceptions by law | Access until end of billing period |
| Google Play | Manage in Google Play Store → Subscriptions | Request refund via Google Play support | Depends on Google Play handling and subscription terms |
| Apple App Store | Manage via Apple ID subscriptions | Request refund via Apple support | Depends on Apple’s subscription handling |
After cancelling
Confirmation and follow-up
After you cancel, keep the cancellation confirmation email or screenshot for your records and billing disputes.
If you do not receive confirmation, contact support again and include your original cancellation request details.
Useful official links
- Citation Machine terms and cancellation details: Citation Machine Terms & Conditions
- Chegg contact/support (for account or web subscription issues): Chegg Contact
- Google Play subscriptions and refunds: Google Play Subscriptions
- Apple subscriptions and refunds: Manage subscriptions on your iPhone or iPad
Address
Corporate mailing address
Chegg, Inc.
3990 Freedom Circle, Santa Clara, California 95054, United States
Support contacts
Support email for subscription-related web requests: [email protected]
For account pages and official help use Chegg’s contact portal: Chegg Contact
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hessa Al Mansoori
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.