Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cxl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Cxl: Easy Method
What is Cxl
Overview
Cxl (sometimes styled CXL) is a subscription-based online learning and optimization platform offering courses, minidegrees, bundles, and team plans focused on marketing, analytics, and conversion optimization.
Subscriptions are managed online and include options for monthly and annual billing, team access, and single-course purchases. Cancellation and refund rules are set by Cxl's stated policies.
Who uses Cxl
Individuals, marketers, analysts, and teams use Cxl for professional training and upskilling. Purchases may be made directly on Cxl's site or via third-party app stores where different platform rules can apply.
Users in the United Arab Emirates typically follow Cxl's global terms when no UAE-specific terms are published.
How to cancel Cxl
Cancel via web (recommended)
- Log in to your Cxl account.
- Go to My Account > Billing.
- Select the subscription you want to cancel and click "Cancel Subscription".
- Status will change to "Pending Cancellation" and your access continues until the end of the paid billing period.
Official cancellation guide: Cxl cancellation help.
Other cancellation methods
- Contact Cxl support by email (use the support contact in your account) or via the live chat available in the help center.
- If you purchased through Apple App Store or Google Play, follow the respective platform's cancellation/refund process.
What happens when you cancel
Access and billing
After cancelling, the subscription status becomes "Pending Cancellation".
You retain access to course content and features until the end of your current paid billing period; future billing stops.
Account data and renewal
Your account, course progress, and data remain available according to Cxl's retention policies and terms of service.
If you later re-subscribe, settings and progress may be restored subject to Cxl's account policies.
Will I get a refund?
Refund eligibility
- Annual personal plans and annual team plans: eligible for a refund if requested within 7 days of purchase.
- Monthly, quarterly, single courses, Minidegrees, bundles, and live course purchases: not covered by the standard refund policy.
- Cancellation alone does not automatically trigger a refund; a separate refund request is required for eligible plans.
How refunds are processed and exceptions
Refund requests are handled via email or live chat and, if approved, typically take 5 - 10 business days to appear on your bank or credit account.
Claims outside the stated policy may be reviewed case-by-case at Cxl's discretion. Serial refund requests can lead to account restrictions or bans.
Official refund policy: Cxl refund policy.
Cxl plans and pricing
Available plans (summary)
Accurate UAE (AED) pricing is not published in the verified data provided. For up-to-date local pricing, please contact Cxl or view pricing in your account at sign-up.
Pricing contact
If you need exact prices for any plan in AED, use the contact or checkout pages in your account or reach out to Cxl support for a precise quote.
| Plan | Price (AED) | Billing period | Notes |
|---|---|---|---|
| Personal Monthly | Contact for pricing | Monthly | Contact Cxl for local pricing |
| Personal Annual | Contact for pricing | Annual | 7-day refund window applies if eligible |
| Team Annual | Contact for pricing | Annual | 7-day refund window for eligible team purchases |
| Single course / Minidegree | Contact for pricing | One-time | Generally not eligible for refund under standard policy |
Your consumer rights in United Arab Emirates
Cooling-off period and UAE expectations
UAE consumer practice commonly recognises a 14-day "cooling-off" right for some digital purchases, but Cxl's published policy provides a 7-day refund window for eligible plans.
This means Cxl's terms may be less generous than local expectations; UAE consumers should check applicable local consumer protection laws if they believe statutory rights apply.
Jurisdiction and local applicability
No UAE-specific terms were found in the verified sources; users in the UAE are typically bound by Cxl's global terms unless otherwise stated.
If you purchased via Apple App Store or Google Play, those platform rules and their refund rights may apply instead of Cxl's direct terms.
Customer experiences
Positive feedback
G2 shows a high average rating (4.7/5 from verified reviews) with praise for expert-led, practical, and in-depth training content.
Users appreciate high-quality, technically strong courses and practical learning outcomes.
Negative feedback
Trustpilot reviews include complaints about unmet expectations, refund handling, outdated content, and slow customer service in some cases.
On G2 some users also reported intensive pacing, occasional outdated material, and no offline download option.
Documentation checklist
What to collect before contacting support
- Account email used for purchase.
- Order ID or invoice number (from confirmation email).
- Date of purchase and billed amount.
- Payment method (card type, last 4 digits) and currency.
- Screenshots of the purchase confirmation and billing page, if available.
Where to send your request
- Submit a refund request via Cxl live chat or support email through the help center.
- For purchases via App Store/Google Play, use the respective platform's refund request process.
Common mistakes
Assuming cancellation equals refund
Many users cancel and expect an automatic refund. Cancellation stops future billing but does not trigger a refund; you must request a refund separately (and only eligible plans qualify).
Missing the refund window or using the wrong channel
Waiting beyond the 7-day refund window for eligible plans or contacting the wrong support channel (instead of using the help center/live chat or the app-store refund flow) often leads to denied claims.
Expecting platform-specific rights to match Cxl's terms
If you bought via Apple or Google, their refund rules may differ. Do not assume Cxl's site policy applies to purchases made through those stores.
Comparative recap
Quick feature comparison
| Feature | Cxl (direct purchase) | App Store / Google Play | Typical UAE consumer expectation |
|---|---|---|---|
| Cancellation method | Account > Billing; email or live chat | Use the store's subscription management | Store rights apply if purchased via app store; otherwise seller terms |
| Refund window | 7 days for annual personal & team plans; others excluded | Subject to Apple/Google refund policies | Often a 14-day cooling-off expectation for digital services |
| Access after cancel | Access continues until end of paid period | Store rules or app developer rules may vary | Reasonable access until billing period ends is typically expected |
| Refund processing time | 5 - 10 business days once approved | Processing times vary by store and payment method | Consumers expect refunds within a reasonable banking period |
After cancelling
Immediate steps
Confirm the subscription status in My Account > Billing and keep a screenshot of the cancellation confirmation.
Verify the last billing date and note when access will end so you can download or review any materials before expiry.
If you want a refund
- Request a refund within 7 days for eligible annual personal or team plans via live chat or email.
- Include your order ID, account email, purchase date, and reason for the refund.
- Allow 5 - 10 business days for the refund to appear on your statement if approved.
Refund help: Cxl refund policy.
Helpful official links
Address
Registered office
ConversionXL LLC
901 S. MoPac Expy Suite 150, Barton Oaks Plaza One, Austin, Texas 78746, United States
Support & legal
For account support and legal inquiries, use the contact options in the Cxl help center or the links above to reach live chat or support email.
For purchases made via app stores, use the respective store's support channels for billing and refunds.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.