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Cancel EXPERTEER online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Experteer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Experteer: Easy Method
What is Experteer
Overview
Experteer is a premium job marketplace focused on executive and senior-level positions across Europe and internationally. It connects experienced professionals with recruiters and exclusive job opportunities.
Service model
Experteer operates on a subscription model offering Basic and paid Premium memberships. Paid plans unlock additional features and contact options with recruiters.
How to cancel Experteer
Cancel on the Experteer website (recommended for web subscriptions)
- Sign in to your Experteer account at https://eu.experteer.com/.
- Open Account or Membership settings and follow the cancellation link or instructions to stop auto‑renewal.
- Confirm the cancellation and keep a screenshot or confirmation email for your records.
Cancel via App Store (iOS) or Google Play (Android)
- If you subscribed through Apple, cancel in Apple’s subscriptions (Settings → [Your Name] → Subscriptions). Experteer cannot cancel App Store subscriptions for you.
- If you subscribed through Google Play, cancel in Google Play (Profile → Payments & subscriptions → Subscriptions). Experteer cannot cancel Google Play subscriptions for you.
- Check the platform’s subscription confirmation to verify cancellation and save any confirmation details.
Alternative contact options
- You may also send a clear cancellation request by email, postal mail, or fax to Experteer’s corporate contact channels if you prefer written proof.
- Include your account details, the subscription to cancel, and a request for written confirmation when contacting by post or email.
What happens when you cancel
Access and account status
Cancellations take effect at the end of the current paid period. You retain paid features until the booked period ends, then your account reverts to Basic Membership.
Renewal and billing
Auto‑renewal will be stopped for the next billing cycle once cancellation is confirmed. No further subscription fees are charged after the active period expires.
Data and profile visibility
Your profile and application data remain on Experteer per their data policy. You can log in as a Basic member, but some features and contacts are restricted after expiry.
Will I get a refund?
Official Experteer policy
According to Experteer’s Terms, users may cancel at any time before renewal, but are not entitled to a refund for membership fees already paid.
Exceptions and app store refunds
- Some users report receiving refunds if they contact support within 14 days of first subscribing; this is inconsistent and not guaranteed by official terms.
- If you paid via Apple or Google Play, refund requests must be made through their refund systems (see links below). Decisions and timeframes are controlled by Apple/Google.
Practical steps if you want a refund
- Request cancellation immediately and keep records of your request and confirmations.
- For app purchases, request a refund from Apple or Google using their official forms and include purchase details.
- If refused and you believe you have strong grounds, consider escalating to UAE consumer protection (see rights section).
Experteer plans and pricing
Overview of available plans
Experteer commonly offers a Basic (free) tier and one or more paid Premium plans with enhanced features. Official regional pricing varies and is not published uniformly.
How to get exact pricing
To obtain accurate pricing for the United Arab Emirates, check the Experteer site while signed in or contact Experteer support. Prices often vary by currency and promotion.
| Plan | Price | Notes |
|---|---|---|
| Basic | Free | Limited access; account reverts to this after cancellation |
| Premium | Contact for pricing | Regional pricing varies; check your account or contact support |
Your consumer rights in United Arab Emirates
General consumer protections
UAE consumer protection principles require clear cancellation mechanisms and transparent terms for recurring online services. Businesses should disclose renewal and refund policies clearly.
App store purchase rules
- Apple generally handles refund requests for iOS purchases; decisions are typically processed within 24 - 48 hours but are case‑by‑case.
- Google Play typically allows refund requests within 48 hours; requests after that may be discretionary or require developer intervention.
What you can do in the UAE
- Cancel before auto‑renewal and keep evidence of cancellation attempts and confirmations.
- If Experteer or app stores refuse a refund and you have grounds, consider contacting the UAE Ministry of Economy’s consumer protection services for guidance: https://www.economy.gov.ae/.
Customer experiences
Positive feedback
Users praise Experteer’s niche focus on senior and executive opportunities that are less common on general job boards. This specialization is seen as a key benefit.
Negative feedback
Common complaints include unexpected auto‑renewals, difficulty securing refunds, and dissatisfaction with customer support responsiveness.
Summary balance
While the platform can be valuable for targeted executive roles, some users report frustrating billing or support experiences. Keep records and follow the cancellation procedures carefully.
Documentation checklist
Before you cancel
- Account email and username
- Subscription start date and payment receipts
- Method of payment (card, Apple ID, Google account)
When you cancel
- Screenshot of cancellation confirmation or confirmation email
- Reference number or ticket ID if provided
- Dates showing when access will end
Common mistakes
Waiting too long to cancel
Many users delay canceling until after auto‑renewal and then expect a refund. Official policy generally disallows refunds for periods already paid.
Canceling in the wrong place
Attempting to cancel a subscription on the Experteer website when you subscribed via Apple or Google will not stop billing. Cancel through the platform where the purchase was made.
Not keeping proof
Failing to save confirmation emails or screenshots makes disputes harder. Always record cancellation requests and any responses from support.
Comparative recap
Quick comparison
| Platform | Where to cancel | Refund possibility | When cancellation takes effect |
|---|---|---|---|
| Web (Experteer website) | Account settings on Experteer site | No refund under official terms; exceptions rare | End of the booked period |
| App Store (iOS) | Apple Subscriptions (Settings → Subscriptions) | Request via Apple; decisions case‑by‑case (typically 24 - 48 hrs) | End of the booked period or as Apple specifies |
| Google Play (Android) | Google Play Subscriptions (Payments & subscriptions) | Request via Google Play; typically within 48 hrs, otherwise discretionary | End of the booked period or as Google specifies |
After cancelling
Verify and save confirmations
After you cancel, confirm you received a cancellation confirmation and save screenshots or emails. Monitor your payment method for unexpected charges during the next billing date.
Helpful official links
- Experteer main site and account management: https://eu.experteer.com/
- Request Apple refunds: Apple Support - report a problem
- Request Google Play refunds: Google Play refund policies
- UAE consumer protection and guidance: UAE Ministry of Economy
Address
Corporate address
Experteer GmbH
Lenbachplatz 3, 80333 München, Germany
Notes on contacting by post
If you send a cancellation by post or fax, include your account details and request written confirmation. Email is usually the fastest method if available via the Experteer site.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.