Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Faceplay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Faceplay: Easy Method
What is Faceplay
Short description
Faceplay is an AI-powered app for swapping faces in photos and videos for entertainment and creative use. It operates primarily on a subscription model offering access to filters, templates, and face-swap features.
How it is delivered
The service is delivered via mobile apps and a website, with subscriptions purchased through Apple App Store or Google Play in most cases. The developer directs subscription management to those third-party stores.
How to cancel Faceplay
Cancel on iPhone / iPad (App Store)
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions, find Faceplay, then tap Cancel Subscription.
- Cancel at least 24 hours before the end of the current period to prevent auto-renewal.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon.
- Tap Payments & subscriptions → Subscriptions, select Faceplay and choose Cancel subscription.
- The app may redirect you from its settings page to Google Play subscription settings.
Cancel via website / direct purchase
- Faceplay’s website and Terms do not list a direct cancellation method for subscriptions.
- If you purchased directly, check the website account area or contact your payment provider; Faceplay directs users to third-party stores for subscription management.
What happens when you cancel
Access after cancellation
You will generally retain access to paid features until the end of the current billing period. Cancellation prevents the next automatic renewal.
Renewal and billing
After cancelling, the subscription will not auto-renew. You must cancel at least 24 hours before the period ends on iOS to avoid renewal.
Data and account
Cancelling a subscription does not necessarily delete your Faceplay account or stored data. Check Faceplay’s privacy policy or account settings for data removal steps.
Will I get a refund?
Refunds for App Store purchases
Refunds for subscriptions purchased via Apple are handled under Apple’s refund policies. Faceplay states it does not provide separate refunds for App Store purchases.
Refunds for Google Play purchases
Google Play refunds are handled under Google’s policies. Faceplay defers to Google Play for refunds of subscriptions bought there.
Web or direct purchases
- Faceplay’s Terms do not describe a 14-day statutory withdrawal or an in-house refund policy for direct purchases.
- If you purchased directly, you may need to request a refund via the payment provider or card issuer if no policy is stated.
Faceplay plans and pricing
Available plans
The following pricing reflects plans listed in the app store for AED currency and common bundle names. Prices may vary by store, promotion, or country.
Pricing table
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| Weekly Membership | AED 9.99 | Weekly | Full access via weekly subscription |
| Monthly Subscription | AED 22.99 | Monthly | Full access via monthly subscription |
| Seasonly Subscription | AED 42.99 | Seasonly | Full access via seasonal subscription |
| Annual Subscription | AED 117.99 | Annual | Full access via yearly subscription |
| Face Swap - Monthly Subscription | AED 29.99 | Monthly | Face Swap feature, monthly |
| Face Swap - Yearly Subscription | AED 229.99 | Annual | Face Swap feature, yearly |
Your consumer rights in United Arab Emirates
Overview of local protections
UAE consumer protection covers defective goods and unfair business practices under national law. Digital subscription services may not be covered in the same way as physical goods.
How this applies to Faceplay
- Faceplay’s Terms do not state a 14-day statutory withdrawal or explicit in-house refund policy.
- For App Store or Google Play purchases, rely on the stores’ refund channels and dispute processes.
When to escalate
If you cannot resolve a refund or cancellation via the app store, contact your payment card issuer to request a chargeback as a last resort.
Customer experiences
Positive feedback
- Users praise smooth performance, varied templates, and entertaining AI features.
- Many find the app easy to use for quick face swaps and creative output.
Negative feedback
- Common complaints: heavy reliance on premium content and limited free options.
- Other issues reported include slow processing, inconsistent filter availability, and connectivity problems.
Takeaway
The app is generally enjoyable for casual use but consider trialing features before committing to longer subscriptions. Check recent reviews for current performance and reliability.
Documentation checklist
What to collect before requesting cancellation or refund
- Receipt or order confirmation email from the App Store / Google Play.
- Subscription start and renewal dates shown in your store account.
- Screenshots of billing transactions and any in-app subscription pages.
- Correspondence with Faceplay support (if any) and error messages or feature failures.
Where to present documentation
- Submit to Apple via Apple Subscriptions & Billing.
- Submit to Google via Google Play Subscriptions Help.
Common mistakes
Not cancelling in the right place
Users often try to cancel inside the Faceplay app or by emailing the developer. Subscriptions bought through app stores must be cancelled in the relevant store account.
Missing the 24-hour window
On iOS you must cancel at least 24 hours before the period ends to avoid renewal. Waiting until the renewal day can result in an unwanted charge.
Assuming automatic refunds
Assuming Faceplay will issue a refund can lead to frustration. For store purchases, request refunds via Apple or Google first, and keep records if you escalate to your bank.
Comparative recap
At-a-glance comparison
| Item | Faceplay (app) | Apple App Store | Google Play |
|---|---|---|---|
| Where to cancel | Directed to third-party stores | Cancel via iOS Subscriptions in Settings | Cancel via Google Play Subscriptions |
| Refunds | No in-house refund policy stated | Handled per Apple refund policy | Handled per Google Play refund policy |
| Support escalation | Contact developer for account/data queries | Use Apple support & report a problem | Use Google Play Help & request refund |
| Timing requirements | No explicit timing in Terms; uses store rules | Cancel ≥24 hours before period end to avoid renewal | Cancel before next billing date (standard practice) |
After cancelling
Check your account
- Confirm cancellation in the App Store or Google Play subscription list.
- Save confirmation screenshots or emails showing the cancellation.
Requesting refunds or disputes
- For Apple purchases: use Apple Subscriptions & Billing to request a refund.
- For Google purchases: use Google Play Subscriptions Help to request a refund.
- If unresolved, contact your bank or card issuer to discuss a chargeback or dispute.
Official Faceplay help
For account or content questions, visit Faceplay’s official website for contact options.
Address
Developer / company address
so 438 Le Duan, Phuong Mai, Dong Da, Hanoi, Hanoi, Hanoi 10000, Vietnam
Where to send formal notices
Use the official website contact or support channels listed at Faceplay official site for formal requests or data/deletion inquiries.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.