Cancel FAMIO online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Famio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Famio: Easy Method
What is Famio
Overview
Famio is a subscription-based app for creating and preserving family memories through shared photos, videos and stories. It lets family members collect and relive experiences in a private shared space.
How it is delivered
Famio subscriptions can be purchased via the App Store (iOS), Google Play (Android) or directly on Famio’s website (web/profile). Billing and management depend on the platform used to subscribe.
How to cancel Famio
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions, find Famio, then tap Cancel Subscription or turn off Auto-Renewal.
- Note: Deleting the Famio app does not cancel the App Store subscription.
- Apple support: Manage subscriptions on iPhone or iPad.
Cancel via Google Play (Android)
- Open the Google Play app, tap Menu (≡) then Subscriptions.
- Select Famio and tap Cancel subscription or turn off Auto-Renewal.
- Note: Uninstalling the app does not stop billing through Google Play.
- Google support: Cancel subscriptions on Google Play.
Cancel via Famio website (direct subscription)
- Log in to your Famio account at myfamio.com.
- Go to Subscriptions or Manage Subscription in your profile and turn off auto-renewal or select Cancel.
- If you cannot cancel online, contact Famio support via their help center.
- Famio support: Famio Help Center.
What happens when you cancel
Access after cancellation
Cancelling auto-renewal typically preserves your paid access until the end of the current billing period. You will retain premium features until that expiry date.
Renewal and billing
After cancellation, automatic charges stop at the next scheduled renewal. For App Store or Google Play subscriptions, billing is controlled by those platforms.
Data and account
Canceling a subscription does not automatically delete your Famio account or content. To remove your account and data, follow Famio’s account deletion instructions.
Account deletion info: How to delete a Famio account.
Will I get a refund?
Official refund stance
Famio’s publicly available documentation does not guarantee refunds. Refunds are handled on a case-by-case basis and are not automatic.
Platform-specific refunds
- If you subscribed through Apple or Google, refund requests are subject to Apple/Google policies and must be made via those platforms.
- If you subscribed directly on Famio’s website, any refund is at Famio’s discretion and not guaranteed by a stated 14‑day right of withdrawal.
Practical tips
Document dates, receipts and support correspondence when requesting a refund. Early contact with support improves chances for case-by-case consideration.
Famio plans and pricing
Displayed pricing (approximate)
The following prices are approximate conversions and may vary by App Store region or time.
Notes on accuracy
Prices were sourced from Famio app store listings and converted to AED. Actual in‑App Purchase pricing in the UAE App Store or Google Play may differ slightly.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Weekly Premium | AED 40.8 (approx.) | Weekly | Full Premium access (after 3-day free trial) |
| Monthly Premium Access | AED 37.7 (approx.) | Monthly | Full Premium access |
| Famio Premium (lower tier) | AED 30.6 (approx.) | Unknown | Premium access |
| Famio Premium (mid tier) | AED 74.5 (approx.) | Unknown | Premium access |
| Famio Premium (upper tier) | AED 112.2 (approx.) | Unknown | Premium access |
Your consumer rights in United Arab Emirates
General consumer protections
UAE law provides consumer protection rights that cover unfair commercial practices and misleading advertising. Remedies can include complaints and dispute resolution through official channels.
Where to seek help
- UAE government consumer information: u.ae - Consumer Rights.
- For emirate-level complaints, use the local Consumer Protection Department (for example, Dubai Economy).
Subscriptions and platform rules
If you subscribed via Apple or Google, those platforms control billing and refund policies. UAE consumer authorities can advise, but platform rules still apply.
Customer experiences
Positive experiences
- Some users report prompt cancellations and responsive support from Famio’s support email or help center.
- A minority of users find the app useful for family memory sharing and tracking features when functioning as intended.
Negative experiences
- Many reviews cite unauthorized or continuing charges after attempted cancellations.
- Users report misleading advertising (certain tracking claims require consent) and difficulties obtaining refunds or responsive customer service.
What this means
Experiences are mixed; careful documentation and using the correct cancellation route (App Store, Google Play, or web) is important to avoid ongoing charges.
Documentation checklist
Essential items to collect
- Subscription receipt or transaction ID from Apple, Google Play or Famio.
- Account email used for the Famio subscription and screenshots of subscription status.
- Dates of subscription start, trial period, and attempted cancellation.
Communication records
- Copies of emails, support tickets or chat transcripts with Famio or platform support.
- Screenshots showing the subscription listed in your Apple or Google account.
Common mistakes
Deleting the app instead of cancelling
Uninstalling or deleting the Famio app does not cancel the subscription. Billing continues unless you cancel through App Store, Google Play or Famio’s web interface.
Using the wrong account
Cancel attempts from a different Apple/Google account than the one used to subscribe will fail. Verify the account that was charged before canceling.
Assuming refunds are automatic
Famio does not publicly promise automatic refunds and many refunds are discretionary. Expect to provide documentation and to follow platform refund processes where relevant.
Comparative recap
Quick method comparison
Legend
Ease = how straightforward cancellation is. Refund = likelihood of obtaining a refund (general observation).
| Method | Ease (general) | Stop billing immediately? | Refund likelihood |
|---|---|---|---|
| Apple App Store | Medium - via Settings > Subscriptions | No - stops at period end | Low to Medium - request via Apple |
| Google Play | Medium - via Play Store > Subscriptions | No - stops at period end | Low to Medium - request via Google Play |
| Famio website (direct) | Medium - via account subscriptions | No - stops at period end | Low - refunds discretionary |
After cancelling
Confirm cancellation
- Check your App Store or Google Play subscriptions page for a cancellation confirmation.
- If you cancelled on the web, keep a screenshot of the subscription status page and any confirmation email.
Helpful links
- Famio main site: myfamio.com
- Famio Help Center: support.famio.live
- Apple subscription help: Apple - Manage subscriptions
- Google Play subscription help: Google Play - Cancel subscriptions
- UAE consumer rights: u.ae - Consumer Rights
Address
Company address
Spyrou Kyprianou, 79, PROTOPAPAS BUILDING, 2nd floor, Flat/Office 201, 3076, Limassol, Cyprus
Support contact
For account deletion or support requests use Famio’s Help Center: support.famio.live.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.