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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gearup Booster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Gearup Booster: Easy Method
What is Gearup Booster
Overview
Gearup Booster is a subscription-based service that provides tools for task management, goal tracking, and performance analytics designed to boost productivity.
The service is available via a PC app, mobile app listings (App Store / Google Play), and a web shop for hardware or accessory orders.
Service delivery
Digital subscriptions deliver access to the booster features through the PC or mobile apps and renew automatically unless cancelled.
Hardware and shop orders are processed through the GearUp web store and follow a separate fulfilment and cancellation policy.
How to cancel Gearup Booster
Cancel via PC app (direct subscription)
- Open the GearUp Booster PC client.
- Go to Configure → Account Settings.
- Turn off or cancel auto‑renewal at least 3 days before your billing date to prevent the next charge.
- Note: Deleting or uninstalling the app does not cancel your subscription.
- Free trial: cancelling during a free trial ends the trial immediately; no refund is issued for the trial period.
Cancel via App Store or Google Play
- If you subscribed through Apple, cancel inside your Apple ID Subscriptions (Settings → [your name] → Subscriptions).
- If you subscribed through Google Play, cancel inside Google Play Subscriptions (Play Store → Profile → Payments & subscriptions → Subscriptions).
- GearUp Booster does not manage cancellations made through those platform stores; follow the platform’s cancellation and refund process.
Cancel web store (hardware/shop orders)
- Cancellation is accepted only within 24 hours of purchase and only if the order has not yet shipped.
- To request cancellation, email shop@gearupbooster.com and include your order ID (format begins with GUPB‑…).
- After shipment or after the 24‑hour window, cancellations are generally not accepted.
What happens when you cancel
Access and service after cancellation
For subscriptions cancelled before the next billing, access typically continues until the end of the paid period unless you cancelled a free trial.
If you cancel during a free trial through the PC app, the trial ends immediately and access may be revoked at once.
Auto‑renewal and account data
Auto‑renewal is disabled when you cancel; you will not be billed again if cancellation is processed before the next charge.
Your account data and settings may remain in place; consult GearUp support if you need data deletion or export.
Will I get a refund?
Digital subscriptions (PC / in‑app)
GearUp’s policy states digital subscriptions are final and non‑refundable.
Exceptions may apply where local law grants a refund or cooling‑off right - see the UAE consumer rights section below.
Free trials and platform purchases
Cancelling during a free trial prevents future charges but does not produce a refund for the trial period.
If you subscribed via Apple or Google, refund requests must follow Apple or Google refund procedures; GearUp cannot directly issue platform refunds.
Web shop hardware orders
- Refunds or cancellations are possible only within the 24‑hour pre‑shipment window via the shop email.
- After shipment or after 24 hours, returns and refunds are generally not accepted unless the product is faulty or misdescribed.
Gearup Booster plans and pricing
Pricing table
| Plan | Price (AED) | Billing Period | Notes |
|---|---|---|---|
| 1‑Week Subscription | AED 12.99 | Weekly | Full access for one week |
| 1‑Month Subscription | AED 17.99 | Monthly | Entry monthly tier |
| 1‑Month Subscription (higher) | AED 29.99 | Monthly | Higher monthly tier |
| 1‑Month Subscription (highest) | AED 39.99 | Monthly | Premium monthly tier |
| 12‑Month Subscription (lowest) | AED 149.99 | Annual | Entry annual tier |
| 12‑Month Subscription (mid) | AED 199.99 | Annual | Mid annual tier |
| 12‑Month Subscription (higher) | AED 229.99 | Annual | Higher annual tier |
| 12‑Month Subscription (highest) | AED 249.99 | Annual | Premium annual tier |
Pricing notes
Prices reflect regional tiers reported for Gearup Booster and may change due to promotions or platform fees.
Exact feature differences by tier are not detailed in the public listing; check your purchase page or the app for specifics.
Your consumer rights in United Arab Emirates
General protections
UAE consumer law provides protections for purchases, including rights related to defective or misdescribed goods and, in some cases, cooling‑off rights for distance sales.
Where local law grants a right to cancel or a refund, a vendor policy that says “no refunds” cannot override statutory consumer rights.
How this applies to Gearup Booster
- Digital subscriptions labelled non‑refundable may still be subject to UAE consumer protections if a statutory right applies.
- For hardware ordered through the web shop, you may be entitled to a refund or repair for faulty or misdescribed items under UAE law.
Customer experiences
Reported negative experiences
Some users report being charged after uninstalling the app or attempting to cancel, often due to confusion around where to cancel.
Other complaints include perceived lack of performance improvement and unhelpful or automated support responses.
Reported neutral/positive points
Where cancellation was completed correctly (via in‑app settings or platform subscription screens), users avoid future charges.
Pricing tiers offer short-term (weekly) and long-term (annual) options that may suit different needs.
Documentation checklist
What to prepare before contacting support
- Purchase receipt or order confirmation (contains order ID starting with GUPB‑… for shop orders).
- Account email and subscription details (platform used: PC app, Apple ID, or Google Play).
- Dates: purchase date, billing date, and date you attempted to cancel.
What to include in your cancellation request
- Clear statement: “Please cancel my Gearup Booster subscription/order”.
- Order ID or subscription reference, and the email tied to the account.
- Preferred remedy (stop auto‑renewal, refund request if eligible, or return instructions for hardware).
Common mistakes
Assuming uninstall equals cancellation
Removing the app from your device does not stop auto‑renewal. You must cancel inside the app or via the platform subscription settings.
Always verify cancellation by checking your account settings or the platform subscription list.
Waiting until billing day to cancel
Cancelling too close to the billing date can result in the next charge being processed. For the PC app cancel at least 3 days before billing.
For web shop orders, waiting over 24 hours after purchase often removes the cancellation option before shipment.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund availability | Time window |
|---|---|---|---|
| PC app (direct) | Configure → Account Settings in the app | Generally non‑refundable; local law may apply | Cancel auto‑renew ≥ 3 days before billing |
| App Store / Google Play | Cancel via Apple ID Subscriptions or Google Play Subscriptions | Refunds handled by Apple/Google per their policies | Follow platform timing rules; check platform UI |
| Web shop (hardware) | Email shop@gearupbooster.com with order ID | Refund possible only within the 24‑hour cancellation window pre‑shipment | 24 hours from purchase and before shipment |
Key takeaway
Cancel through the exact channel you used to subscribe or purchase; platform purchases require platform cancellations.
Document communication and act within the stated time windows to preserve refund or cancellation rights.
After cancelling
Verify cancellation
- Check your account settings in the GearUp PC app to confirm auto‑renewal is off.
- For App Store/Google Play, confirm cancellation in your platform subscription list.
Useful official links and contacts
- GearUp Booster official site
- Shop cancellation & order changes (official)
- Email for shop cancellations and order queries: shop@gearupbooster.com
Address
Company address
GearUp Portal Pte. Ltd.
1 Raffles Quay #49, Singapore 048583
Customer support
For shop‑order cancellation and enquiries: shop@gearupbooster.com.
For subscription management, use the app or the platform (Apple/Google) where you purchased the subscription.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.