Meetup

Cancel MEETUP online

When do you want to cancel?

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Termination letter drafted by a specialized lawyer
Sender
Meetup
632 Broadway, 10th Floor
10012 New York United States
billingsupport@meetup.com
Subject: Cancellation of Meetup contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Meetup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Meetup
632 Broadway, 10th Floor
10012 New York , United States
billingsupport@meetup.com
REF/2025GRHS4

Cancellation Meetup: Easy Method

What is Meetup

Overview

Meetup is an online platform that helps people create and join local groups and events based on shared interests.

It offers free membership features plus paid organizer subscriptions (Meetup+ or Organizer) to manage groups and promote events.

How Meetup is used

Individuals use Meetup to find events, RSVP, and pay any group-specific dues or event fees set by organizers.

Organizers may subscribe to premium features to run larger or recurring groups and collect member dues or fees.

How to cancel Meetup

Canceling subscriptions purchased on the web

  • Log into your account at meetup.com.
  • Go to Settings > Subscriptions or Billing and select the subscription to cancel.
  • Confirm cancellation; the subscription will remain active until the end of the billing period.

Canceling subscriptions purchased via app stores

  • Apple App Store purchases: cancellations and refunds are handled by Apple; contact Apple Support or use your Apple account subscriptions.
  • Google Play purchases: open the Meetup app or Google Play subscriptions, choose your subscription and tap "Cancel subscription." Refunds follow Google Play procedures.

Additional cancellation routes

  • If you need assistance, consult the Meetup Help Center at help.meetup.com.
  • For policy or EU/UK refund requests email policy@meetup.com; for general support use the Help Center contact options.

What happens when you cancel

Access and billing

When you cancel a web subscription, your paid features remain available until the end of the current billing period.

No further recurring charges are made after cancellation, but past charges are not automatically refunded unless policy allows.

Data and group content

Your Meetup account, groups you belong to, and past event information remain accessible unless you delete your account or organizers remove group content.

Organizers who cancel subscriptions may lose access to organizer features at the end of their billing period; group data typically remains unless deleted.

App-store specifics

If purchased through Apple, Apple controls cancellation timing and refunds under Apple Media Services Terms.

Google Play cancellations are processed by Google; Meetup does not control timing or refunds for app-store purchases.

Will I get a refund?

General refund rules

Refund eligibility depends on where and how the subscription or payment was made and on Meetup's published refund windows.

App Store purchases are excluded from Meetup-issued refunds and must be handled through Apple.

Subscription refund windows

  • Weekly/monthly organizer or Meetup+ subscriptions: refundable within 20 days in applicable cases.
  • Yearly subscriptions: refundable within 60 days in applicable cases.
  • These windows do not apply to purchases routed through Apple App Store.

EU/UK special right

EU and UK users have a 14-day right to cancel with a full refund, including during free trials, starting when the service begins.

EU/UK refund requests should be emailed to policy@meetup.com as specified in Meetup’s Terms of Service.

Member dues and event fee refunds

  • Refunds for member dues or event fees are encouraged in certain circumstances (group closure, canceled/rescheduled events, removal from group).
  • Such refunds are processed via the payment processor set up for the group (Stripe or PayPal) where applicable.

Meetup plans and pricing

Pricing availability

Meetup’s public pricing for organizer plans can change and may vary by region and billing cycle.

If exact, current prices are not listed publicly in your region, contact Meetup sales or check your account billing page for up-to-date fees.

Contact for exact pricing

Use your account billing page or the official Meetup site to view plan prices and upgrade or cancel options.

Official site: meetup.com.

Plan Price Notes
Meetup+ (Organizer) Contact for pricing Prices vary by billing cycle and region.
Organizer subscription Contact for pricing Check your account billing page for exact amounts.
Member dues / Event fees Set by organizers Processed via Stripe or PayPal when enabled.

Your consumer rights in United Arab Emirates

Local legal context

Meetup’s published terms do not establish a UAE-specific statutory cooling-off or 14-day refund right.

UAE consumers’ refund and cancellation rights for Meetup are governed primarily by Meetup’s stated policies and the platform terms.

Practical guidance for UAE users

  • Review group-specific refund policies before paying dues or event fees.
  • If you purchased via Apple or Google, follow the respective app-store refund and cancellation processes.

When Meetup’s policies apply

Refund windows that Meetup publishes (20-day, 60-day, EU/UK 14-day) apply where stated but may not cover UAE purchases made via app stores.

For disputes, gather payment records and contact Meetup support via the Help Center; retain receipts for any chargebacks if needed.

Customer experiences

Positive feedback

Some users find Meetup useful for organizing recurring groups like Toastmasters and appreciate the community-building features.

Positive reviews often cite convenience in discovering local events and structured group management tools.

Common negative feedback

Recurring complaints include difficulty cancelling subscriptions, unexpected charges, and opaque billing in some cases.

Other issues reported: double billing, poor app/site UX, limited customer-service responsiveness, and frustration over price changes.

Takeaways

  • Check billing source (web vs app store) before attempting cancellation to know where to cancel and seek refunds.
  • Keep records of signup, billing, and cancellation attempts to support any refund or dispute.

Documentation checklist

Before you contact support

  • Account email and username used for Meetup.
  • Subscription type and billing cycle (monthly, yearly, or app-store purchase).
  • Receipts or bank/credit card statements showing the charge.

If requesting a refund

  • Reason for refund and relevant event/group details (if refund relates to dues or event fees).
  • Payment method details (Stripe, PayPal, Apple, Google Play) and transaction IDs if available.
  • For EU/UK 14-day requests, include a clear statement that you are exercising the right to cancel and the date service started.

Common mistakes

Canceling in the wrong place

A frequent mistake is attempting to cancel an app-store subscription via the Meetup website (or vice versa).

App-store purchases must be cancelled through Apple or Google Play to stop future charges; Meetup cannot directly cancel those.

Assuming automatic refunds

Many users expect an immediate refund after cancellation; Meetup refunds are subject to specified windows and conditions.

Organizers’ dues and event fees may require separate refund handling through the group's payment processor.

Insufficient documentation

Failing to retain receipts, transaction IDs, or correspondence makes disputes and refund requests harder to resolve.

Always save confirmation emails and payment records when you subscribe or pay event dues.

Comparative recap

Quick method comparison

Method Where to cancel Refund handled by
Web (Meetup.com) Account Settings > Subscriptions/Billing on meetup.com Meetup (subject to refund windows)
Apple App Store Apple account subscriptions / App Store Apple Media Services (refunds via Apple)
Google Play Google Play subscriptions or Meetup app account settings ("Cancel subscription") Google Play system

Which option to choose

  • If you subscribed on the web: cancel in your Meetup account for Meetup-handled refunds.
  • If you subscribed via an app store: cancel and request refunds through that app store.

After cancelling

What to check immediately

  • Confirm cancellation email or account status in Settings > Subscriptions.
  • Monitor your bank or card statement for final charges and any refunds.

Where to get help

Meetup Help Center: help.meetup.com for articles and contact options.

Meetup Terms of Service: meetup.com/legal/terms/ for policy details and applicable rights.

Address

Corporate address

Meetup LLC

632 Broadway, 10th Floor, New York, NY 10012, United States

Support contact

For policy-related requests (EU/UK refunds) email: policy@meetup.com

For general support use the Help Center contact options at help.meetup.com.

FAQ

To cancel your Meetup subscription purchased on the web, log into your account at meetup.com, navigate to Settings > Subscriptions or Billing, select the subscription you wish to cancel, and confirm the cancellation. Remember to keep proof of your cancellation request.

If you purchased your Meetup subscription through the Apple App Store, you need to cancel it via your Apple account subscriptions. Contact Apple Support for assistance, and keep a record of your cancellation request.

After you cancel your Meetup subscription, you will retain access to your paid features until the end of the current billing period. No further charges will occur, but past charges are not automatically refunded unless specified in the policy.

Refund eligibility depends on how you made your payment. For weekly or monthly subscriptions, refunds are available within 20 days, and yearly subscriptions within 60 days, subject to Meetup's refund policy. Keep proof of your cancellation request.

If you require assistance with your Meetup cancellation, visit the Meetup Help Center at help.meetup.com or email policy@meetup.com for specific inquiries, and keep a copy of your communication for your records.

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