cancellation Noveltells: Easy Method

What is Noveltells

Service description

Noveltells is a subscription-based storytelling service that delivers personalized narratives via email or app. Users pick genres and themes to receive serialized stories or in-app content.

How it is delivered

Delivery is handled through mobile apps (iOS/Android) and a direct web service. Subscriptions may include in-app coin purchases to unlock content.

How to cancel Noveltells

Cancel via Apple App Store (iOS)

• Open Settings → App Store on your iPhone or iPad.
• Tap your Apple ID, then choose View Apple ID → Subscriptions.
• Select the Noveltells membership and choose Cancel Subscription.
• Cancel at least 1 day before the subscription period ends to avoid automatic renewal.
• More details: noveltells.net service page.

Cancel via Google Play Store (Android)

• Open the Google Play Store app and go to Settings → Subscriptions.
• Select the Noveltells membership and tap Cancel subscription.
• Cancel at least 1 day before the subscription period ends to avoid renewal.
• More details: noveltells.net service page.

Cancel via Web (direct)

• Sign in to your Noveltells account on the web portal.
• Locate subscription or billing settings and disable auto‑renewal before the end of the current billing period.
• Cancellation takes effect from the next billing period; you retain access until then.
• More details: noveltells.net service page.

What happens when you cancel

Access and content

After cancellation you typically keep access to paid content for the remainder of the paid billing period. New billing stops at the next renewal.

Billing and renewal

Auto-renewal is stopped; the subscription will not renew after the current paid period ends. Make sure cancellation is done before renewal cutoff.

Data and account

Your account and any unlocked content usually remain accessible per the provider’s retention policy. If you want data removed, contact Noveltells support.

Will I get a refund?

Noveltells stated policy

• Noveltells states that fees are non-refundable. See terms: Noveltells Terms of Use.
• This policy applies to purchases made through their service unless otherwise indicated.

Possible exceptions under UAE law

• UAE consumer protection law may provide a statutory cooling-off or withdrawal right (often 14 days) for digital services in certain situations.
• If your statutory rights apply, a provider’s “non-refundable” clause may be overridden; raise the claim with the provider first, then with local authorities if needed.

Noveltells plans and pricing

Overview

Noveltells sells coin bundles as one-time in-app purchases. Exact AED prices will vary by App Store region and exchange rates.

Notes on currency and conversion

Displayed prices below are the storefront prices as listed (Euros and USD). UAE App Store/Play prices convert automatically and may differ slightly.

Your consumer rights in United Arab Emirates

Cooling-off and withdrawal rights

Under UAE consumer protection rules, you may have a statutory right to withdraw from contracts for digital services not yet performed, typically within 14 days.

This right can apply even if a provider states a purchase is non‑refundable.

How to enforce your rights

• Contact Noveltells support first and request refund or cancellation confirmation.
• If unresolved, escalate to UAE consumer protection authorities via the UAE official portal: UAE Government - Consumer Protection.

Customer experiences

Positive notes

Some users on public forums note the app appears legitimate in style and is usable, with experience comparable to other serialized fiction apps.

Negative notes

There is limited public feedback on major review sites for Noveltells in the UAE, which means fewer user reviews to verify reliability or customer support responsiveness.

Documentation checklist

Must-have items

• Order receipt or invoice for the subscription or coin purchase.
• Account email or username used with Noveltells.
• Screenshots of subscription settings showing active/renewal status and timestamps.

Optional but useful items

• Bank or card statement line showing the charged amount and date.
• Any correspondence with Noveltells support (timestamps and message content).

Common mistakes

Timing errors

Waiting until the day of renewal can result in an unintended charge. Cancel at least one full day before the subscription period ends to avoid automatic renewal.

Using the wrong platform

Attempting to cancel via the website when the subscription was purchased through Apple or Google will not stop billing. Cancel through the store used to buy the subscription.

Comparative recap

Quick comparison table

Recommendation

If you require a refund, raise the issue promptly with Noveltells and keep documentation. If unresolved, use UAE consumer complaint channels.

After cancelling

What to check

• Confirm you received a cancellation confirmation email or in-app message.
• Verify your next billing date to ensure no further charges occur.
• Keep receipts and screenshots for 30 - 90 days in case of disputes.

Useful links

• Noveltells service information: noveltells.net service page
• Noveltells Terms of Use: Noveltells Terms
• Apple subscriptions help (UAE): Apple Support - Cancel subscriptions
• Google Play subscriptions help: Google Play Help - Cancel subscriptions
• UAE consumer protection information: UAE Government - Consumer Protection

Address

Head office

Unit D 16/F ONE CAPITAL PLACE, 18 LUARD ROAD, WAN CHAI, HONG KONG.

Contact notes

This is the address on public records for Noveltells. For account or billing support, use the in-app or web support channels listed on the official site.