Cancel PAWTRACK online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pawtrack service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Pawtrack: Easy Method
What is Pawtrack
Overview
Pawtrack is a pet-tracking service and GPS collar designed primarily for cats, offering location monitoring via a mobile app and dedicated hardware.
The service is centered on a GPS-enabled collar that reports location data to an online account so owners can track their pet in real time.
Scope in UAE
Pawtrack markets internationally but does not publish UAE-specific subscription or cancellation pages publicly.
This guide focuses on practical cancellation steps and local consumer rights for residents of the United Arab Emirates.
How to cancel Pawtrack
Primary recommended steps
- Check the Pawtrack account or app for an account/subscription settings page and attempt cancellation there.
- If no in-app option exists, send an email to Pawtrack support requesting cancellation. Use the email address listed on Pawtrack's official site.
Alternative routes and payment channels
- If you subscribed through Apple App Store, cancel the subscription via your Apple ID subscriptions page: Apple support - cancel subscriptions.
- If you subscribed through Google Play, cancel in Google Play > Subscriptions: Google Play - cancel subscriptions.
- If payments continue after cancellation, contact your bank or card issuer to dispute recurring charges as a last resort and keep all correspondence as evidence.
What happens when you cancel
Access and service
Cancellation typically stops future billing but may not immediately delete your account or remove access to stored data.
Depending on provider procedures you may retain access until the current paid period ends.
Data and device behaviour
Device tracking may stop working if the subscription is required for live GPS updates; local device features (if any) may remain unaffected.
Request data retention or deletion explicitly when cancelling if you want your account removed.
Will I get a refund?
Pawtrack-specific information
No official Pawtrack refund policy for UAE purchases is publicly posted, and a clear web/app cancellation policy could not be located.
Because no explicit refund terms were found, refunds are not guaranteed unless stated by Pawtrack or required by law.
Exceptions and practical notes
- UAE consumer law generally provides a 14-day right to withdraw for online purchases; this may entitle you to a refund unless an exclusion applies.
- Physical items attached to a pet (used products) are commonly excluded from returns; keep items unused and in original packaging when possible.
- If you subscribed via App Store or Google Play, refunds may need to be requested through those platforms.
Pawtrack plans and pricing
Public pricing availability
No official Pawtrack pricing listed specifically for UAE customers was located on Pawtrack's public pages.
Because official UAE prices were not found, direct contact with Pawtrack is required for exact local rates.
Contact for exact pricing
| Plan | Price (UAE) | Period | Notes |
|---|---|---|---|
| Subscription | Contact for pricing | Contact for pricing | No UAE-listed price publicly available; contact Pawtrack via their official site for current rates. |
Your consumer rights in United Arab Emirates
Statutory withdrawal rights
UAE consumer protection generally provides a 14-day right to withdraw from online purchases unless a clear legal exclusion applies.
This statutory right can supplement or override a company’s own return policy in many cases.
How to enforce rights
- Keep receipts, order confirmations, and payment records as evidence.
- If a seller refuses a lawful refund or cancellation, file a complaint through the UAE government consumer portal: UAE Consumer Protection (u.ae).
Customer experiences
Positive reports
Some users report Pawtrack devices as lightweight, fast-charging and reasonably accurate for location tracking.
These positive reviews highlight practical tracking functionality when hardware and service are working correctly.
Negative reports
There are multiple user reports of continued subscription charges after attempted cancellation and difficulty contacting Pawtrack support.
Other complaints mention unreliable tracking, poor customer service, and trouble obtaining refunds or returns.
Documentation checklist
Essential documents to have
- Order number and purchase receipt (email or invoice).
- Account email and username linked to the Pawtrack service.
- Device serial number or IMEI and any packaging receipts.
Supporting evidence
- Screenshots of subscription pages, cancellation attempts, and any error messages.
- Copies of all emails sent to and received from Pawtrack support.
- Bank or card statements showing charges and dates.
Common mistakes
Assuming a single action cancels all charges
Canceling or deleting the app does not necessarily stop subscription billing; you must cancel the subscription in the store or account that manages payments.
Always verify cancellation confirmation from the platform (Apple/Google) or the vendor.
Missing proof and not following up
Failing to save confirmation emails or screenshots makes disputes harder to prove with banks or regulators.
Send cancellation requests by email and keep delivery/read receipts when possible.
Comparative recap
How Pawtrack compares
The table below summarizes key points to consider when evaluating Pawtrack against common expectations for pet trackers and subscription services.
At-a-glance comparison
| Feature | Pawtrack (publicly known) | Typical alternative |
|---|---|---|
| Local UAE pricing | Not publicly listed; contact required | Some competitors list AED pricing and local retailers |
| Cancellation clarity | No clear, published UAE cancellation policy found | Some providers offer in-account cancellation and clear refund terms |
| Customer support | Mixed reviews; reports of poor responsiveness | Better-rated services often provide local support channels |
| Refund practice | No published refund policy for UAE; refunds uncertain | Alternatives sometimes offer 14 - 30 day return windows (subject to conditions) |
After cancelling
Follow-up actions
- Save any cancellation confirmation and monitor your bank statements for continued charges.
- Request account deletion or data removal if you do not want Pawtrack to retain location or personal data.
Useful official links
- Pawtrack official site: https://www.pawtrack.io/
- UAE consumer protection information: https://u.ae/en/information-and-services/consumer-protection
- Apple subscriptions help: https://support.apple.com/en-us/HT202039
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481
Address
Registered contact
Pawtrack international headquarters (publicly listed): Oversteps House, Kingswear, TQ6 0DY, GB.
Notes on contacting from UAE
There is no UAE-specific postal cancellation address listed; use email and the official website contact form for initial cancellation requests.
If email/contact attempts fail, use your payment provider and UAE consumer protection channels to escalate the issue.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.