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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Probiller service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Probiller: Easy Method
What is Probiller
Service overview
Probiller is a payment processing service that manages recurring billing for online merchants, often used for discreet subscription billing. It typically appears on statements as a merchant name rather than the service you purchased.
Role in subscription billing
Probiller generally acts as the payment processor rather than the merchant supplying the service itself. That means cancellation and refund outcomes can depend on whether the merchant or Probiller is the responsible party.
How to cancel Probiller
Preparation - what to gather
- Full name and billing email used for the subscription
- Last four digits of the card charged and transaction date or ID
- Merchant/service name shown on your statement
Cancellation methods and step-by-step
- Web (Probiller account): Visit probiller.com, log in, go to Subscription or Manage Your Subscription, click "Cancel Subscription", and save the confirmation email.
- Phone: Call Probiller support numbers (examples: +1 917 730 4428, +1 917 672 8608, +1 917 672 7370, +1 917 595 2016). Provide billing details and request cancellation with a confirmation reference.
- Email: Send a cancellation request to support@probiller.com or billingsupport@probiller.com with your name, billing email, last 4 card digits, merchant name, and request written confirmation.
- Live chat: Use live chat on Probiller’s site, provide account details, request cancellation, and save the chat transcript as proof.
- Merchant direct: If instructed, contact the merchant that billed you and request cancellation; keep documentation of their response.
What happens when you cancel
Access to the service
Cancellation may stop future charges but does not always immediately revoke access to the merchant’s service. Access policies depend on the merchant.
Billing and data handling
After cancellation, Probiller should stop recurring billing for that account or card. Retain confirmation emails, chat transcripts, and any cancellation reference numbers for records.
Will I get a refund?
Probiller refund stance
Probiller’s terms generally state there are no refunds for partially used memberships and that refunds are handled at Probiller’s discretion.
Merchant and exceptions
- Refund eligibility often depends on the merchant’s own refund policy.
- If the merchant or service provider authorizes a refund, Probiller may process it per the merchant’s instructions.
- Document any promises of refunds and follow up in writing if needed.
Probiller plans and pricing
Pricing availability
No verified, up-to-date pricing in AED for Probiller subscriptions is publicly available at the time of this guide.
How to obtain pricing
Contact the merchant or Probiller support directly for specific pricing or billing amounts related to your subscription.
| Plan | Price (AED) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Probiller acts as processor; ask the merchant or support for exact charges. |
Your consumer rights in United Arab Emirates
Cooling-off period and refunds
Under UAE consumer protection law there is generally a 14-day cooling-off period for many online purchases, allowing cancellations and refund requests.
Application can vary depending on whether Probiller or the merchant is the service provider, and exceptions may apply for certain digital services.
How to escalate in the UAE
- First, contact Probiller and the merchant and keep all communications.
- If unresolved, you can escalate to the UAE Consumer Protection Department via the Ministry of Economy: UAE Consumer Protection (Ministry of Economy).
- Keep copies of confirmations, transaction records, and bank statements to support your complaint.
Customer experiences
Positive reports
Some users report successful, helpful support experiences resolving billing issues when dealing with a responsive agent.
Negative reports
Other users describe difficulty cancelling, delays in responses, continuing unwanted charges, and having to escalate with banks or merchants. Experiences vary by case and merchant.
Documentation checklist
Essential records to keep
- Cancellation confirmation email or reference number
- Chat transcripts or call log timestamps and agent names
- Copies of emails sent to support@probiller.com or billingsupport@probiller.com
- Bank/credit card statements showing charges and dates
- Merchant communications or refund promises
Why this matters
Documented evidence makes disputes easier to escalate to banks or consumer authorities. Keep records for at least several months after cancellation.
Common mistakes
Assuming cancellation is automatic
Example: believing deleting an app or unsubscribing from a merchant’s site always stops billing. Sometimes the payment processor remains active and charges continue.
Not saving proof
Example: ending a chat or phone call without a confirmation number. Without written confirmation or a transcript, proving cancellation is harder if charges persist.
Comparative recap
Quick comparison of cancellation methods
| Method | Speed | Ease | Best for |
|---|---|---|---|
| Web (account portal) | Fast | Easy if you have login | Immediate cancellation with email confirmation |
| Phone | Immediate (if answered) | Good for direct confirmation | When you need a live agent and confirmation |
| Slower | Simple to document | When you need written proof and cannot call | |
| Live chat | Fast | Convenient | Quick questions and transcripts |
| Merchant direct | Varies | Depends on merchant | When merchant owns the subscription |
After cancelling
Monitor your account
Check bank and card statements for 1 - 2 billing cycles to confirm no further charges appear after cancellation.
If charges continue
- Contact Probiller support again and request written confirmation of cancellation.
- Contact your bank or card issuer to dispute unauthorized recurring charges and to block future payments if needed.
- If unresolved, file a complaint with the UAE Consumer Protection Department: UAE Consumer Protection (Ministry of Economy).
Address
Probiller / billing address
Aylo Billing US Corp.
610 Brazos Street - Suite 500, Austin, Texas 78701, USA
Support contacts
Email: support@probiller.com or billingsupport@probiller.com
Phone examples: +1 917 730 4428; +1 917 672 8608; +1 917 672 7370; +1 917 595 2016