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Cancel REGUS
in 30 seconds only!
Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Regus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Regus: Easy Method
What is Regus
Service overview
Regus is a global provider of flexible workspace solutions including virtual offices, hot desks, private offices, meeting rooms and videoconferencing.
Services are sold as memberships, day bookings or longer recurring leases with location-specific terms and local centre rules.
How Regus operates in UAE
In the United Arab Emirates Regus offers workspace and virtual office products for businesses and individuals across Dubai, Abu Dhabi and other emirates.
Contracts and cancellations follow Regus's global terms, supplemented by any local provisions stated in your agreement.
How to cancel Regus
Primary cancellation methods
- Phone: call your centre or the Regus customer support number shown on your paperwork.
- Email: send cancellation requests to the contact email listed on your contract or membership portal.
- Online account: sign in to your Regus account and check the bookings or membership area for cancellation options.
- Post/mail: send written notice (recorded delivery recommended) to the address on your agreement if required.
Step-by-step cancellation checklist
- Locate your contract or booking reference, client name, centre location and contract number.
- Check the notice period and cancellation schedule that applies to your product (meeting room, day office, videoconference or recurring service).
- Send written notice (email or portal message) and request confirmation; keep a copy and any confirmation number.
- Follow up by phone if you do not receive acknowledgement within 48 hours.
What happens when you cancel
Access and service end
Access to booked services ends according to the effective cancellation date in your contract or the service-specific refund schedule.
For single bookings (meeting rooms, day offices, videoconferencing) cancellation charges may apply depending on timing.
Renewal and recurring contracts
For recurring services and leases you must request cancellation by the agreement's "notification due date" to stop the next renewal cycle.
When properly notified, cancellation is normally effective from the first day of the next renewal period.
Will I get a refund?
Standard refund rules
There is no universal "14‑day right to cancel" published by Regus for business contracts; refunds are handled per the service terms in your agreement.
Refund eligibility depends on the product type, cancellation timing and any non‑refundable deposits or fees stated in the contract.
Service-specific refund schedules
- Meeting rooms: cancellation within 0 - 2 working days before booking = 100% charge; 3 - 5 days = 50% charge; 6+ days = 0% charge (refundable).
- Videoconferencing: less than 24 working hours = 100% charge; 24 - 48 hours = 50% charge; 49+ hours = 0% charge.
- Day office: less than 2 working days’ notice = 100% charge; 3 - 5 working days = 50% charge; 6+ working days = 0% charge.
- Recurring services/leases: subject to the contract's notification due date; refunds for future periods depend on the agreement.
Refund exceptions and practical notes
Deposits and advance payments may be retained or refunded per the contract; customers have reported delays or difficulties obtaining refunds in some cases.
Keep written records of cancellations and confirmation numbers to help resolve refund disputes.
Regus plans and pricing
Pricing summary table
| Plan | Price | Period | Features |
|---|---|---|---|
| Office membership (Day Offices) | AED 519 | Monthly | Flexible access to Day Offices - 5, 10 or unlimited days per month |
| Coworking membership (Hot Desk) | AED 239 | Monthly | Hot desk access - 5, 10 or unlimited days per month |
| Private offices (Dubai, generic) | AED 1,019 | Monthly | Fully equipped private office, ready to use |
| Day Offices (Dubai, generic) | AED 409 | Per day | On-demand professional day office |
| Virtual Office Plus (Dubai) | AED 1,245 | Monthly | Virtual Office plus meeting rooms and 5 days office space per month |
| Meeting Room (UAE) | AED 65 | Hourly | Meeting rooms available by the hour (standard rate) |
| Business Address (Dubai) | AED 375 | Monthly | Virtual business address |
| Dedicated Desk (Dubai, generic) | AED 969 | Monthly | Reserved permanent workspace (shared setting) |
| Coworking - lowest private office tier (UAE) | AED 665 | Monthly | Private office (serviced) starting price |
| Day Coworking (UAE general) | AED 129 | Per day | Hot desk by the hour or day |
Pricing notes
Prices shown are taken from Regus's UAE pages and reflect starting rates as listed. Actual prices vary by centre, availability and contract terms.
Always check the specific centre page or your contract for the exact price and any promotions.
Your consumer rights in United Arab Emirates
General UAE protections
UAE consumer protection laws cover unfair commercial practices and may provide remedies for misleading advertising, hidden fees and poor service.
Procedures and remedies vary by emirate; local consumer protection authorities handle complaints and enforcement.
Business vs consumer contracts
Many Regus products are business contracts; EU/e‑commerce style 14‑day "right to change your mind" does not automatically apply to commercial agreements.
If you are acting as a consumer (non‑business individual) certain consumer protections may apply - confirm with local authorities or legal counsel.
Customer experiences
Positive feedback
Many customers report professional staff, clean facilities and convenient locations in Dubai (examples include The Greens and JLT centres).
Positive reviews often cite helpful centre teams and well‑maintained spaces.
Negative feedback and common issues
There are recurrent complaints about unexpected charges, auto‑renewals without clear notice, hidden fees and difficulty cancelling.
Multiple customers have reported delays or problems obtaining deposit refunds after contract end.
Documentation checklist
Essential documents to prepare
- Contract or membership agreement (copy).
- Booking reference or contract number.
- Proof of payment / invoice showing deposits or advance payments.
- Centre location and your registered client name.
Cancellation evidence to keep
- Sent cancellation notice (email, portal message or recorded post receipt).
- Confirmation of cancellation from Regus (email or written note).
- Records of follow‑up calls (dates, times, names) and any dispute case numbers.
Common mistakes
Missing notice periods
Customers often assume they can cancel immediately; failing to meet the contract notice or service cancellation windows can incur full or partial charges.
Always verify the specific notice period for your product (meeting room, day office, videoconference or recurring lease).
Not getting written confirmation
Relying on verbal cancellations increases dispute risk. Get written confirmation and keep it with your records.
Also check bank/credit card statements after cancellation to ensure no unexpected auto‑renewal charges appear.
Comparative recap
Quick comparison of cancellation rules
| Service | Cancellation fee schedule | Refund likelihood |
|---|---|---|
| Meeting rooms | 0 - 2 working days: 100% | 3 - 5 days: 50% | 6+ days: 0% | High if 6+ days notice; partial if 3 - 5 days; unlikely within 0 - 2 days |
| Videoconferencing | <24 hrs: 100% | 24 - 48 hrs: 50% | 49+ hrs: 0% | Refund likely with 49+ hours' notice; otherwise partial or none |
| Day office | <2 working days: 100% | 3 - 5 days: 50% | 6+ days: 0% | Refund likely with 6+ days' notice; otherwise partial or none |
| Recurring services / leases | Cancel by the agreement’s notification due date for next renewal | Depends on contract terms; refunds for future periods vary |
Key takeaway
Timely written notice and following the service‑specific windows are the main factors that determine refund outcomes.
Keep documentation and confirm cancellations in writing to avoid disputes.
After cancelling
Follow-up steps
- Check your bank/credit card for any final charges or refunds within the expected timeframe.
- If a refund is delayed, contact Regus with your cancellation confirmation and payment records.
Where to get official help
Contact Regus customer support or your local centre for account-specific questions: Regus official site.
If you believe your consumer rights in the UAE have been breached, contact your local consumer protection authority or seek legal advice for next steps.
Address
Regus corporate address
Regus (IWG plc) corporate address as listed: 25 North Row, London W1K 6DJ, United Kingdom.
Use the address on your contract or the centre contact details for local UAE correspondence.
How to send notices
- Send email to the address on your agreement and request written confirmation.
- If required, send written cancellation by recorded/postal mail to the address on your contract.