Cancel SITEGROUND online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Siteground service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Siteground: Easy Method
What is SiteGround
Overview
SiteGround is a web hosting company offering shared, cloud, and dedicated hosting plus features like daily backups, free SSL and CDN, and managed services.
It operates on a subscription model with billing cycles and optional auto-renewal for services and domains.
Common use cases
Typical customers include small businesses, bloggers, and developers who need managed hosting with responsive customer support.
SiteGround also offers higher-tier cloud plans for growing sites and resource-intensive applications.
How to cancel SiteGround
Preferred online method (Client Area)
- Log into your SiteGround Client Area at siteground.com.
- Go to Services > Hosting (or Domains) and find the service you want to cancel.
- Open the Manage menu (the "kebab" or three-dot menu) and choose Cancel; select immediate cancellation or cancellation at expiration.
- Disable auto-renewal separately if you only want to prevent future charges.
- See SiteGround's instructions: SiteGround Knowledge Base.
Other accepted methods
- App Store / Google Play subscriptions must be cancelled through Apple or Google subscription managers; SiteGround cannot cancel those. See Apple: Manage subscriptions on iPhone or iPad and Google: Cancel subscriptions on Google Play.
- Submit a support ticket or contact support via the Client Area if you prefer an agent to confirm the cancellation.
- Send a written cancellation by registered mail to SiteGround's corporate address if you need proof of delivery.
What happens when you cancel
Access to services
When you cancel immediately, hosting and related services are typically suspended or removed according to the selected cancellation option.
If you choose cancellation at the end of the billing period, services remain active until the paid term expires.
Renewals and billing
Auto-renewal can be disabled to prevent future charges; cancelling does not always trigger an immediate refund (see refund rules).
Domain registrations and third-party add-ons may remain active or renew separately - check each item in your Client Area.
Will I get a refund?
Shared hosting refund policy
SiteGround offers a 30-day money-back guarantee on initial shared hosting orders.
Renewal refunds are possible if you cancel within 30 days and the renewal term has not started; partial refunds may apply if the term has started.
Cloud hosting and exceptions
Cloud hosting carries a 14-day money-back guarantee on initial orders.
Domain fees, paid support, and third-party services are generally non-refundable; always check the specific product terms.
Official refund details: SiteGround refund policy (KB).
SiteGround plans and pricing
Pricing accuracy note
Official AED pricing for the UAE is not published on SiteGround's global site; the table below shows approximate AED conversions for common promotional plans.
Always confirm current prices in your Client Area or during checkout.
| Plan | Approx. Price (AED) | Billing Period | Key features |
|---|---|---|---|
| StartUp (promotional) | AED ~11.00/mo (≈ AED 132/yr) | Monthly / Annual | Entry shared hosting, 1 website, 10 GB SSD, promotional pricing (approximate) |
| Cloud Hosting | Contact for pricing | Monthly / Annual | Scalable resources, ideal for growing sites (pricing varies by configuration) |
Your consumer rights in United Arab Emirates
Key legal protections
UAE consumer protection laws allow remedies where digital services are defective or not as described, including replacement or refund.
There is typically a right of withdrawal for digital content in certain cases; local rules and exceptions may apply.
Practical steps for UAE consumers
- Keep order confirmations, invoices, and screenshots of service issues to support a claim.
- If you believe your rights are violated, escalate to SiteGround support first and retain all correspondence.
- For official guidance, consult UAE government consumer portals such as the UAE Government portal: u.ae.
Customer experiences
Positive feedback
Many users praise SiteGround for fast, knowledgeable human support and helpful onboarding for shared hosting customers.
Regional review platforms report good ease-of-use and support ratings for users in the UAE region.
Common criticisms
Customers often note large price increases after promotional periods end, reducing perceived value on renewal.
Some high-traffic sites report resource limits, CPU overage warnings, and requests to upgrade to higher plans.
Documentation checklist
Before you contact support
- Account email and username
- Order/invoice number and payment proof
- Domain name(s) and affected service names
- Dates and screenshots of any error messages or support interactions
When sending written notice
- Include a clear cancellation statement, account details, and desired cancellation date.
- Send by registered mail for a delivery receipt if you need physical proof.
Common mistakes
Not disabling auto-renewal
Many users assume cancelling will stop auto-renewal automatically; disabling auto-renewal separately avoids unexpected charges.
Always confirm the auto-renewal status in the Client Area after cancellation.
No backup or data export
Some customers cancel without exporting site files or databases, which can lead to data loss when the account is terminated.
Always download backups or migrate your site before completing cancellation.
Comparative recap
Quick comparison table
| Aspect | StartUp (Shared) | Cloud Hosting |
|---|---|---|
| Intended users | Single small website, beginners | Growing websites, higher traffic |
| Money-back guarantee | 30 days (initial orders) | 14 days (initial orders) |
| Pricing | Promotional (approx. AED ~11/mo) | Contact for pricing (configuration dependent) |
| Scalability | Limited without upgrade | Designed for scaling resources |
After cancelling
Useful links
- SiteGround Knowledge Base: https://www.siteground.com/kb/
- SiteGround refund policy (EU KB): https://eu.siteground.com/kb/do_i_get_a_refund/
- Apple subscriptions help: https://support.apple.com/en-us/HT202039
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481?hl=en
Next steps
Confirm cancellation receipt from SiteGround, export any remaining data, and update DNS records if you move domains or hosting.
If you encounter refund or billing disputes, keep records and escalate through SiteGround support or your payment provider.
Address
Corporate address
SiteGround Hosting Ltd.
7th Floor, 50 Broadway, London SW1H 0DB, United Kingdom
Sending registered mail
If you require proof of delivery, send a signed cancellation letter by registered post to the address above and retain the receipt.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.