cancellation Spyfly: Easy Method

What is SpyFly

Service overview

SpyFly is an online background-check and public-record search service that provides reports on individuals, including contact details, criminal records, and other public data. The service offers short trials and recurring subscription plans for ongoing access to searches and reports.

Primary uses

Customers typically use SpyFly for quick background checks, one-time reports, or ongoing access to public-record searches. The service is marketed as a low-cost option with trial access before recurring billing begins.

How to cancel SpyFly

Preferred method - Phone

• Call SpyFly customer service at 1-800-831-9235 during Pacific Time business hours.
• Provide identifying information: full name, account email, username, billing address, and the last 4 digits of the payment card.
• Confirm the agent processes the cancellation and ask for a confirmation reference or email.

Alternative method - Email

• Send a cancellation request to support@spyfly.com.
• Include your account details and a clear statement asking to cancel the subscription and stop future billing.
• Keep a copy of the sent email and any reply as proof of your request.

Important notes on other channels

• SpyFly subscriptions (trial or paid) cannot be canceled through the App Store or Google Play; do not rely on those platforms to stop SpyFly billing.
• There is no online self-service cancellation in the account dashboard; phone or email is required for cancellation requests.

What happens when you cancel

Access and reports

After cancellation, access to subscription-only features typically ends at the end of your current paid period or immediately for trial accounts, depending on SpyFly's processing.

If you retain a paid period that was already billed, you may keep access until that billing cycle expires; confirm timing with the support agent.

Billing and renewals

Cancellation should stop future automatic renewals. Always verify with the support representative that auto-renewal is disabled and request written confirmation.

If you are charged after cancellation, save charge records and correspondence for dispute or escalation purposes.

Will I get a refund?

Official policy

SpyFly's terms generally state that refunds are not provided for subscriptions after the trial period ends.

Refunds are typically not available for monthly or annual billed periods once the trial has converted to a paid subscription.

Exceptions and tips

• In limited cases (for example, failure to deliver promised information) SpyFly may offer a discretionary refund; this is not guaranteed.
• The 7-day trial (commonly offered for about USD 1 - 2) will convert to paid billing if you do not cancel within the trial window.
• If you believe you qualify for a refund, document the issue clearly and submit it to support, keeping all evidence and timestamps.

SpyFly plans and pricing

Pricing table

Notes on pricing

Prices above are converted approximations using 1 USD ≈ 3.67 AED. SpyFly publishes pricing in USD; official AED pricing is not provided on the vendor site.

Always check current prices and trial terms on the official site before subscribing: SpyFly official site.

Your consumer rights in United Arab Emirates

Relevant law

UAE consumer rights are governed by Federal Law No. 15 of 2020 (Consumer Protection Law), which requires clear cancellation terms, fair billing, and transparent practices for digital services.

Digital subscription services are expected to respect cooling-off periods and provide accessible cancellation mechanisms under UAE consumer protection expectations.

How to escalate

• If you face unauthorized charges or cancellation difficulty, keep records of every contact and transaction as evidence.
• You can escalate complaints to UAE consumer protection authorities; find official guidance at UAE government consumer protection.
• Consider requesting a charge dispute with your bank or card issuer if billing continues after documented cancellation attempts.

Customer experiences

Positive reports

• Some users praise SpyFly's low-cost trial and the amount of background data provided during trial access.
• There are reports where the information helped users avoid unsafe situations, and reviewers note affordability compared with some alternatives.

Common complaints

• Multiple users report unauthorized or recurring charges and difficulty stopping billing despite cancellation requests.
• Many customers say cancellation via the dashboard is not possible and that support can be slow or uncooperative.
• Data accuracy has been questioned, with reports of outdated or incorrect records appearing in some reports.

Documentation checklist

What to gather before contacting support

• Account full name and email address used to register.
• Username (if applicable), billing address, and last 4 digits of the payment card.
• Date and amount of the most recent charge to your card.

Supporting evidence to keep

• Copies of any emails sent to or received from support.
• Phone call reference numbers, names of agents, and timestamps of calls.
• Bank or card statements showing disputed or recurring charges.

Common mistakes

Trying to cancel via App Store or Google Play

Many users assume cancelling through their App Store or Google Play subscriptions will stop SpyFly billing. This is incorrect for SpyFly; App stores cannot cancel SpyFly subscriptions.

Always contact SpyFly support directly by phone or email to ensure cancellation is recorded by the service.

Insufficient account information

Calling or emailing without key account identifiers can delay or prevent cancellation. Agents may require specific details to locate accounts.

Provide full name, email, billing address, and last four card digits to speed up the process and obtain confirmation.

Comparative recap

Quick comparison table

Key takeaways

• SpyFly can be cost-effective for short trials, but cancellation requires direct contact with support.
• Be prepared to provide full account details and keep records when cancelling to prevent future charges.
• For UAE consumers, document issues and consider escalation to local authorities if problems persist.

After cancelling

Verify charges

After your cancellation request, monitor your bank or card statements for at least one full billing cycle to ensure no further charges occur.

If you see unauthorized charges, contact your bank or card issuer to dispute them and provide evidence of your cancellation request.

If issues remain

• Follow up with SpyFly support and request written confirmation of cancellation.
• If billing continues despite proof of cancellation, consider filing a complaint with UAE consumer protection: UAE government consumer protection.
• Refer to the official SpyFly site for contact and support options: https://www.spyfly.app/.

Address

Corporate address

SpyFly corporate address:

1804 Garnet Ave, Suite 409, San Diego, California 92109, United States

Mailing for cancellation

If you prefer a written postal request, send a signed cancellation letter including account details to the corporate address above and keep proof of postage.

For faster service, use phone or email: call 1-800-831-9235 or email support@spyfly.com.